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- Tasks: Maintain and repair parking equipment, ensuring everything runs smoothly and efficiently.
- Company: Join a supportive team dedicated to excellent customer service and technical expertise.
- Benefits: Enjoy flexible working, generous holiday, and a range of employee discounts.
- Why this job: Be hands-on in a role that combines technical skills with customer interaction.
- Qualifications: Full driving licence and ability to diagnose minor faults required.
- Other info: Great opportunities for learning and career development await you!
The predicted salary is between 25992 - 28824 £ per year.
Working Hours: 37
Salary: £25,992 to £28,824 pa – pro rata for hours worked plus shift allowance
Location: St Georges MSCP & Stevenage car park locations
About The Role:
We’re looking for a skilled, hands-on technician to maintain and repair our estate of parking equipment, maximising reliability and revenue. This is a technical role where you’ll carry out electrical and mechanical diagnostics, routine testing, and on-site repairs. You’ll also monitor systems, respond to alarms, and ensure everything operates safely and efficiently. While the focus is technical, you’ll need clear communication skills and the ability to provide excellent customer care in a professional, friendly manner.
Duties:
- Test and maintain parking and communication systems
- Diagnose and repair faults on-site and in the workshop
- Monitor pay-and-display machines and respond to alarms
- Keep accurate logs and inspection records
- Assist with minor repairs and routine maintenance across car parks
About You:
- Ability and a willingness to work shifts outside of normal office hours (no night shifts) and to cover at times of absence is essential.
- A full driving Licence is required.
- Ability to diagnose and repair minor electrical and mechanical faults
- Strong problem-solving skills and the ability to work on your own initiative
- Excellent customer care and communication skills
- Previous experience in a customer facing environment
- Basic IT Knowledge
Our Benefits:
- Pension Scheme: We offer a career average pension scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants
- Flexible working: available upon request, subject to operational requirements.
- Part time and Job share opportunities - all our full-time vacancies are open to job share unless otherwise stated.
- A variety of different types of paid and unpaid leave covering emergency and planned leave, maternity, paternity, adoption and parental leave.
- 25 days holiday rising to 31 days (depending on Local Government service)
- An extensive range of learning and development opportunities
- Employee Assistance Programme – 24/7 Confidential advice and support on personal, work, family and relationship issues
- Season ticket loans and discounts for public transport
- Cycle to Work scheme
- Stevenage Credit Union: secure savings, free life insurance and access to cheap loans.
- Employee Discounts: via monthly paid membership of the Civil Service Sports Council (CSSC)
- Discounted Health and Fitness membership
- Trade Unions: For a small fee, all employees have the opportunity to join a Trade Union
Car Park Technician in Stevenage employer: Stevenage Borough Council
Contact Detail:
Stevenage Borough Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Car Park Technician in Stevenage
✨Tip Number 1
Get to know the company! Research their values and culture so you can tailor your approach during interviews. This shows you're genuinely interested and helps you connect with the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions and prepare your answers. Focus on your technical skills and customer care experience, as these are key for the Car Park Technician role.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. They can provide insider tips and might even put in a good word for you, which can really boost your chances.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining our team!
We think you need these skills to ace Car Park Technician in Stevenage
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your technical skills in your application. We want to see how you can diagnose and repair faults, so give us examples of your hands-on experience with electrical and mechanical systems.
Communicate Clearly: Since this role involves customer interaction, it's important to demonstrate your communication skills. Use clear and friendly language in your application to show us that you can provide excellent customer care.
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to match the job description. Mention specific duties from the role that you’ve done before, like maintaining parking systems or responding to alarms.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important details!
How to prepare for a job interview at Stevenage Borough Council
✨Know Your Tech
Brush up on your electrical and mechanical knowledge before the interview. Be ready to discuss specific systems you've worked with, as well as any diagnostics or repairs you've successfully completed. This will show that you’re not just a hands-on technician but also someone who understands the theory behind the practice.
✨Show Off Your Problem-Solving Skills
Prepare examples of how you've tackled tricky situations in the past. Whether it’s diagnosing a fault on-site or handling a customer complaint, having concrete examples will demonstrate your ability to think on your feet and resolve issues efficiently.
✨Communicate Clearly
Since this role involves customer interaction, practice explaining technical concepts in simple terms. You might be asked how you would explain a repair process to a non-technical customer, so being able to communicate effectively is key.
✨Be Ready for Shift Work
Understand the shift requirements and be prepared to discuss your flexibility. If you have experience working outside of normal hours, share that! It shows you're adaptable and ready to meet the demands of the job.
