Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support the upkeep of temporary accommodation and assist vulnerable residents.
- Company: Join Stevenage Borough Council, dedicated to community welfare and support.
- Benefits: Enjoy flexible working, generous holiday, and a range of employee perks.
- Why this job: Make a real difference in people's lives while gaining hands-on experience.
- Qualifications: Experience in cleaning and maintenance, with a full driving licence required.
- Other info: Part-time and job share options available; apply online by 15 June 2025.
The predicted salary is between 25992 - 28624 £ per year.
£25,992 to £28,624 pa – pro rata for hours worked JOB TITLE Temporary Accommodation Assistant POST NUMBER 009346 WEEKLY WORKING HOURS 22.2 (3 days Monday to Wednesday) – Job share SALARY RANGE £25,992 to £28,624 pa – pro rata for hours worked TYPE OF CONTRACT Permanent LOCATION Various sites based in Stevenage ABOUT THE ROLE This is a practical, hands-on role supporting the delivery of high-quality temporary and emergency accommodation across Stevenage. As a Temporary Accommodation Assistant, you will be responsible for the upkeep and cleanliness of communal areas, the clearance, cleanliness and preparation of void properties, and carrying out minor repairs to ensure accommodation is safe and ready for new residents. You will work closely with the Temporary Accommodation Officers to complete fire alarm tests, health, and safety checks, support vulnerable households, and respond to a wide range of on-site issues. The role also includes important administrative duties such as maintaining logs, arranging access for contractors, and ensuring proper documentation of incidents or concerns. This is a varied and rewarding role suited to someone who enjoys practical tasks, interacting with residents, and making a direct impact on people’s living environments. You will play a key part in helping vulnerable individuals and families feel safe and supported during difficult times in their lives. ABOUT YOU You are someone who thrives in a practical, hands-on environment and takes pride in delivering high standards of cleanliness, safety, and care. You have experience with domestic cleaning and minor maintenance tasks and are confident using tools and equipment safely. You’ll bring strong awareness of health and safety practices (including COSHH) and be comfortable working independently or as part of a team. You are approachable, resilient, and able to deal calmly with vulnerable residents or emotionally challenging situations. You’ll be organised and proactive, able to prioritise tasks, manage your workload, and respond flexibly to the needs of the service. A full driving licence, access to your own vehicle for work, and a willingness to travel across the town are essential. Your ability to maintain confidentiality, support others, and work professionally in a fast-paced environment will be vital to your success in this role. OUR BENEFITS • Pension Scheme: We offer a career average pension scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants • Flexible working: available upon request, subject to operational requirements. • Part time and Job share opportunities – all our full-time vacancies are open to job share unless otherwise stated. • A variety of different types of paid and unpaid leave covering emergency and planned leave, maternity, paternity, adoption and parental leave. • 25 days holiday rising to 31 days (depending on Local Government service) • An extensive range of learning and development opportunities • Employee Assistance Programme – 24/7 Confidential advice and support on personal, work, family and relationship issues • Season ticket loans and discounts for public transport • Cycle to Work scheme • Stevenage Credit Union: secure savings, free life insurance and access to cheap loans. • Employee Discounts: via monthly paid membership of the Civil Service Sports Council (CSSC) • Discounted Health and Fitness membership • Trade Unions: For a small fee, all employees have the opportunity to join a Trade Union. HOW TO APPLY All applications must be made on online – please visit https://jobs.stevenage.gov.uk/StevenageBorough/Home For an informal discussion about this role please contact Name Kat Marshall Job Title Temporary Accommodation Manager Phone Number 07936 958669 Email Kat.Marshall@stevenage.gov.uk Closing date for receipt of applications: 15 June 2025 Interviews will be held week commencing: 30 June 2025 Please note that if we receive a large volume of applications for this role, we reserve the right to close this vacancy ahead of the published closing date Stevenage Borough Council (SBC) is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff, volunteers and recruitment candidates to share this commitment. SBC shall take all reasonable steps to employ staff who are safe to work with children, young people and vulnerable adults. For posts identified with regular contact with these groups applicants will be required to undertake a Value Based Interview. The council supports the legislative requirements for employing and maintaining safer staff and the guidance specified by Hertfordshire Safeguarding Adults Board Stevenage Borough Council is committed to Equal Opportunities for All. For further information please click https://www.stevenage.gov.uk/about-the-council/equality-and-diversity Stevenage Borough Council, Daneshill House, Danestrete, Stevenage, Herts, SG1 1HN #J-18808-Ljbffr
Temporary Accommodation Assistant employer: Stevenage Borough Council
Contact Detail:
Stevenage Borough Council Recruiting Team
Kat.Marshall@stevenage.gov.uk
StudySmarter Expert Advice 🤫
We think this is how you could land Temporary Accommodation Assistant
✨Tip Number 1
Familiarise yourself with the specific responsibilities of a Temporary Accommodation Assistant. Understanding the practical tasks involved, such as cleaning and minor repairs, will help you demonstrate your relevant experience during any discussions.
✨Tip Number 2
Highlight your experience in dealing with vulnerable individuals. Be prepared to share examples of how you've supported others in challenging situations, as this role requires a compassionate approach.
✨Tip Number 3
Showcase your organisational skills by discussing how you prioritise tasks and manage your workload. This is crucial for the role, so think of specific instances where you've successfully juggled multiple responsibilities.
✨Tip Number 4
If possible, visit the areas where you'll be working or similar environments. This will give you insight into the community and the challenges faced, allowing you to speak more authentically about your commitment to making a positive impact.
We think you need these skills to ace Temporary Accommodation Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in domestic cleaning, minor maintenance tasks, and any previous roles that involved working with vulnerable individuals. Use specific examples to demonstrate your skills and achievements.
Craft a Strong Cover Letter: Write a cover letter that reflects your passion for supporting vulnerable households and your ability to maintain high standards of cleanliness and safety. Mention your awareness of health and safety practices and how you can contribute to the team.
Highlight Relevant Skills: In your application, emphasise your practical skills, such as using tools safely, managing workloads, and your organisational abilities. Mention your full driving licence and willingness to travel, as these are essential for the role.
Prepare for the Interview: If selected for an interview, be ready to discuss scenarios where you've dealt with challenging situations or supported vulnerable individuals. Think about how you can demonstrate your resilience and approachability during the interview.
How to prepare for a job interview at Stevenage Borough Council
✨Show Your Practical Skills
Since the role involves hands-on tasks like cleaning and minor repairs, be prepared to discuss your experience in these areas. Share specific examples of how you've maintained cleanliness or handled maintenance issues in previous roles.
✨Demonstrate Your People Skills
This position requires interaction with vulnerable residents. Highlight your ability to communicate effectively and empathetically. Think of situations where you’ve successfully supported others, especially in challenging circumstances.
✨Know Your Health and Safety Practices
Familiarise yourself with health and safety regulations, including COSHH. Be ready to explain how you ensure safety in your work environment and how you would handle potential hazards in temporary accommodation settings.
✨Be Organised and Proactive
The role demands good organisational skills and the ability to prioritise tasks. Prepare to discuss how you manage your workload and respond flexibly to changing needs, perhaps by sharing a time when you successfully juggled multiple responsibilities.