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- Tasks: Welcome customers and provide exceptional service in a fast-paced showroom environment.
- Company: Join the Steven Eagell Group, Europe's largest Lexus and Toyota retailer with a stellar reputation.
- Benefits: Enjoy competitive pay, a dynamic work environment, and opportunities for career growth.
- Why this job: Be part of a friendly team, meet new people, and make a real impact on customer experiences.
- Qualifications: GCSE English and Maths preferred; customer service experience is a plus.
- Other info: This role is perfect for those looking to kickstart their career in automotive retail.
Location Toyota and Lexus Cambridge
Working Hours Full Time
Salary £10.00-£12.21 per hour
Closing Date 06/08/2025
The Steven Eagell Group is an award-winning employer and Europe’s largest Lexus and Toyota retailer, with 43 locations across the South East, East of England and West Midlands. Our foremost objective is to offer complete satisfaction to every one of our valued customers.
We are currently expanding our business and are now offering an exciting opportunity to join the team, as a Weekend Host, supporting us at our Cambridge branch during our busiest period – Saturday and Sundays.
As a Showroom Host, you are a central member of the team and a first point of contact for our customers. Your role is to provide a seamless service in a fast-paced environment. Professional and friendly, you will be responsible for welcoming customers to the showroom, helping them with their inquiries and setting the benchmark for the customer experience they expect. Immaculately presented in business attire, with a passion for delivering great customer service, you will present the best image for the Steven Eagell Group. You will have a proven track record in the delivery of great customer service and experience in a fast-paced environment.
Does this sound like you?
- A passion for automotive retail and a willingness to delight customers
- Enjoy constantly meeting new people and building rapport and connections
- Have strong communication skills and like making people feel welcome and comfortable
- Enjoy working as part of a cohesive team
- Organised, professional and enjoy keeping your workspace neat and functional
- Looking for a long-term career in an industry leading automotive environment
Experience & Qualifications
- Good level of general education; ideally GCSE English and Maths
- Good IT and administrative skills
- Previous relevant experience within customer services or logistics
- Interests that support your work life balance
- Clean UK recognised driving licence
Personal Skills
- Empathetic, able to anticipate and be authentic in looking after your guests
- Team Player
- Friendly, engaging and approachable
- Proactive and helpful
- Excellent organisational skills
- Efficient under pressure
If so, then we would like to hear from you!
Privacy Notice:
At the Steven Eagell Group we take your privacy very seriously and will only use your personal information to administer the job application you submit to us. By submitting your contact data to us, you consent to us processing your personal data, in accordance with our Data Privacy Notice, and contacting you via these methods. You may optout at any time by emailing jobs @steveneagell.co.uk. If you don’t hear back from us within 2 weeks, please assume that your application has been unsuccessful. Thank you for your interest.
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Weekend Showroom Host employer: Steven Eagell Limited
Contact Detail:
Steven Eagell Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Weekend Showroom Host
✨Tip Number 1
Familiarise yourself with the Steven Eagell Group and their values. Understanding their commitment to customer satisfaction will help you align your approach during any interviews or discussions.
✨Tip Number 2
Prepare to showcase your customer service skills by thinking of specific examples from your past experiences. Highlight situations where you went above and beyond to assist customers, as this is crucial for the Weekend Showroom Host role.
✨Tip Number 3
Practice your communication skills. As a first point of contact for customers, being able to engage warmly and effectively is key. Consider role-playing scenarios with friends or family to build confidence.
✨Tip Number 4
Dress appropriately for the interview. Since the role requires immaculate presentation, showing up in business attire will demonstrate your understanding of the company culture and your commitment to professionalism.
We think you need these skills to ace Weekend Showroom Host
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and any roles where you've worked in fast-paced environments. Emphasise skills like communication, organisation, and teamwork.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for automotive retail and your commitment to delivering excellent customer service. Mention specific experiences that demonstrate your ability to engage with customers effectively.
Highlight Relevant Skills: In both your CV and cover letter, focus on skills mentioned in the job description, such as being friendly, approachable, and organised. Use examples to illustrate how you've successfully used these skills in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Steven Eagell Limited
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering excellent customer service. Share specific examples from your past experiences where you went above and beyond to help a customer, as this aligns perfectly with the role of a Weekend Showroom Host.
✨Dress to Impress
Since the position requires immaculate presentation in business attire, ensure you dress smartly for the interview. This not only shows respect for the company but also demonstrates your understanding of the professional image they expect.
✨Prepare for Common Questions
Anticipate questions related to your experience in fast-paced environments and customer service. Be ready to discuss how you handle pressure and maintain organisation while ensuring a welcoming atmosphere for customers.
✨Demonstrate Team Spirit
As a Showroom Host, teamwork is crucial. Be prepared to talk about your experiences working in teams, highlighting how you contribute positively to group dynamics and support your colleagues in achieving common goals.