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- Tasks: Welcome customers and provide exceptional service in a fast-paced showroom environment.
- Company: Join the Steven Eagell Group, Europe's largest Lexus and Toyota retailer with a stellar reputation.
- Benefits: Enjoy competitive pay, a dynamic work environment, and opportunities for career growth.
- Why this job: Be part of a friendly team, meet new people, and make a real impact on customer experiences.
- Qualifications: GCSEs in English and Maths preferred; customer service experience is a plus.
- Other info: Work weekends with flexible hours and a chance to develop your skills in the automotive industry.
Location Toyota Stourbridge
Salary £10.00-£12.21 per hour
Closing Date 20/08/2025
The Steven Eagell Group is an award-winning employer and Europe’s largest Lexus and Toyota retailer, with 43 locations across the South East, East of England and West Midlands. Our foremost objective is to offer complete satisfaction to every one of our valued customers.
We are currently expanding our business and are now offering an exciting opportunity to join the team, as a Weekend Showroom Host (working Saturdays 8:30am-5pm and Sundays 10:30am- 4:30pm ) at our Stourbridge branch.
As a Showroom Host, you are a central member of the team and a first point of contact for our customers. Your role is to provide a seamless service in a fast-paced environment. Professional and friendly, you will be responsible for welcoming customers to the showroom, helping them with their inquiries and setting the benchmark for the customer experience they expect. Immaculately presented in business attire, with a passion for delivering great customer service, you will present the best image for the Steven Eagell Group. You will have a proven track record in the delivery of great customer service and experience in a fast-paced environment.
Does this sound like you?
- A passion for automotive retail and a willingness to delight customers
- Enjoy constantly meeting new people and building rapport and connections
- Have strong communication skills and like making people feel welcome and comfortable
- Enjoy working as part of a cohesive team
- Organised, professional and enjoy keeping your workspace neat and functional
- Looking for a long-term career in an industry leading automotive environment
Experience & Qualifications
- Good level of general education; ideally GCSE English and Maths
- Good IT and administrative skills
- Previous relevant experience within customer services or logistics
- Interests that support your work life balance
- Clean UK recognised driving licence
Personal Skills
- Empathetic, able to anticipate and be authentic in looking after your guests
- Team Player
- Friendly, engaging and approachable
- Proactive and helpful
- Excellent organisational skills
- Efficient under pressure
If so, then we would like to hear from you!
Privacy Notice:
At the Steven Eagell Group we take your privacy very seriously and will only use your personal information to administer the job application you submit to us. By submitting your contact data to us, you consent to us processing your personal data, in accordance with our Data Privacy Notice, and contacting you via these methods. You may optout at any time by emailing jobs @steveneagell.co.uk. If you don’t hear back from us within 2 weeks, please assume that your application has been unsuccessful. Thank you for your interest.
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Weekend Showroom Host employer: Steven Eagell Limited
Contact Detail:
Steven Eagell Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Weekend Showroom Host
✨Tip Number 1
Familiarise yourself with the Steven Eagell Group and their values. Understanding their commitment to customer satisfaction will help you align your approach during the interview, showcasing how you can contribute to their mission.
✨Tip Number 2
Prepare to demonstrate your customer service skills through real-life examples. Think of specific situations where you went above and beyond for a customer, as this will highlight your ability to create a welcoming atmosphere.
✨Tip Number 3
Dress professionally and ensure you present yourself well during any in-person interactions. As a Showroom Host, your appearance is part of the first impression customers will have, so make it count!
✨Tip Number 4
Show enthusiasm for the automotive industry. Being passionate about cars and the retail environment can set you apart from other candidates, so be ready to discuss your interests and knowledge in this area.
We think you need these skills to ace Weekend Showroom Host
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and any relevant skills that align with the role of a Weekend Showroom Host. Emphasise your ability to work in a fast-paced environment and your passion for automotive retail.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention specific experiences that demonstrate your strong communication skills and ability to build rapport with customers.
Highlight Relevant Experience: In your application, clearly outline any previous roles in customer service or logistics. Use examples to illustrate how you have successfully managed customer inquiries and provided excellent service.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are key traits for this role.
How to prepare for a job interview at Steven Eagell Limited
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering excellent customer service. Share specific examples from your past experiences where you went above and beyond to help a customer, as this aligns perfectly with the role of a Weekend Showroom Host.
✨Dress to Impress
Since the position requires immaculate presentation in business attire, ensure you dress smartly for the interview. This not only shows that you understand the importance of appearance in a customer-facing role but also reflects your professionalism.
✨Demonstrate Strong Communication Skills
Prepare to showcase your communication skills during the interview. Practice answering questions clearly and confidently, and think of ways to demonstrate how you can make customers feel welcome and comfortable in the showroom.
✨Be Ready for Fast-Paced Scenarios
Given the fast-paced environment of the showroom, be prepared to discuss how you handle pressure and multitask effectively. Think of examples where you've successfully managed multiple responsibilities at once, which will highlight your organisational skills.
