At a Glance
- Tasks: Perform vehicle servicing, diagnostics, and repairs while ensuring top-notch customer service.
- Company: Join a family-run automotive retailer with a focus on teamwork and career growth.
- Benefits: Enjoy 25 days annual leave, enhanced parental leave, and a company pension scheme.
- Other info: Access to training, discounts, and opportunities for professional development.
- Why this job: Be part of a supportive team and make a real impact in the automotive industry.
- Qualifications: Level 3 Vehicle Technician qualification and 5 years of automotive experience required.
The predicted salary is between 46250 - 57750 € per year.
Salary: up to £55,000 OTE
Contract: Permanent
Must Have: A full UK driving licence and Qualified as a Level 3 Vehicle Technician / Diagnostic Technician.
About Steven Eagell
As an established, family-run automotive retailer in the UK, Steven Eagell Group specialises in the sale of new and used vehicles, alongside comprehensive aftersales services. We take pride in offering a wide range of exciting career opportunities across sales, customer service, technical, administrative and management roles from entry-level positions through to senior leadership. As a family-run business, we value teamwork, integrity and long-term career development, creating an environment where individuals can grow and thrive.
Your Responsibilities as a Diagnostic Technician:
- Carry out vehicle servicing, maintenance, and repairs in line with Toyota GB technical standards, ensuring high-quality work and an excellent customer experience.
- Inspect vehicles and diagnose faults, including non‑routine issues, using your technical knowledge and the latest technologies.
- Identify and report defects in accordance with MOT (Department of Environment) and Vehicle Safety Report (VSR) requirements.
- Complete all work within the allocated time, maintaining strong productivity and efficiency.
- Take responsibility for tools and workshop equipment, ensuring daily care and reporting any defects.
- Follow all Toyota and Centre processes, working safely and professionally at all times.
- Communicate with customers when required, building rapport, listening carefully, and clearly explaining work needed or completed in a warm and professional manner.
- Support and coach apprentice technicians, providing guidance and helping to develop their skills.
- Attend required specialist training to maintain and develop technical expertise.
- Work collaboratively as part of the Centre team to deliver a seamless, outstanding service to customers.
What we are looking for in a Diagnostic Technician:
- Qualified as a Level 3 Vehicle Technician or Diagnostic Technician
- Minimum of 5 years of experience in the automotive industry (preferably at Toyota and/or Lexus, but not essential)
- MOT Tester qualification (preferred)
- Confident communicator, adept at interacting with various individuals
- Quick learner, able to pick up specific skills and techniques swiftly.
- Passionate about the automotive industry and eager to work for the world's largest automotive manufacturer.
- Process-driven and comfortable with technical skills
- Organised and efficient in the workplace
What we offer you:
- 25 days annual leave + Bank Holidays and your Birthday Off
- Long Service Awards / Colleague Recognition
- Enhanced Maternity / Paternity at qualifying service length
- Car Benefit Scheme after successful completion of a probation period
- Sales Incentives
- Comprehensive training provided
- Company pension scheme
- Death in Service
- Access to high street discounts through Perk Box
- In-house, manufacturer & professional qualifications
- Staff referral scheme
- Access to medical cover through Simply Health
If you’re ready to begin or further your automotive career with a supportive, customer-focused organisation, we encourage you to apply today and become a part of our team and contribute to a proud customer-focused automotive company.
Technician employer: Steven Eagell Limited
At Steven Eagell Group, we pride ourselves on being a family-run automotive retailer that fosters a supportive and collaborative work environment. With a strong emphasis on teamwork, integrity, and long-term career development, we offer our Diagnostic Technicians not only competitive salaries and comprehensive training but also opportunities for personal growth and recognition through various awards and incentives. Join us in delivering exceptional customer experiences while enjoying benefits like enhanced maternity/paternity leave, a car benefit scheme, and access to high street discounts.
StudySmarter Expert Advice🤫
We think this is how you could land Technician
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues in the automotive industry. You never know who might have a lead on a Technician role or can put in a good word for you.
✨Tip Number 2
Get your hands dirty! If you can, volunteer or take on freelance work to keep your skills sharp and show potential employers that you're passionate about the automotive field. Plus, it’s a great way to meet new people!
✨Tip Number 3
Prepare for interviews by practising common questions and scenarios related to vehicle diagnostics and repairs. We recommend doing mock interviews with a friend to boost your confidence and refine your answers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are genuinely interested in joining our family-run team.
We think you need these skills to ace Technician
Some tips for your application 🫡
Show Off Your Skills:Make sure to highlight your qualifications as a Level 3 Vehicle Technician and any relevant experience you have. We want to see how your skills align with what we’re looking for, so don’t hold back!
Tailor Your Application:Take a moment to customise your application for the role. Mention specific experiences that relate to the responsibilities of a Diagnostic Technician, like your ability to diagnose faults or your experience with customer communication.
Be Professional Yet Personable:While we appreciate professionalism, we also love a bit of personality! Let your passion for the automotive industry shine through in your writing. It helps us get a sense of who you are beyond just your qualifications.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Steven Eagell Limited
✨Know Your Stuff
Make sure you brush up on your technical knowledge, especially around vehicle diagnostics and repairs. Familiarise yourself with Toyota's standards and any recent developments in the automotive industry. This will show that you're not just qualified, but genuinely passionate about the field.
✨Showcase Your Experience
Prepare to discuss your previous roles and how they relate to the responsibilities of a Diagnostic Technician. Highlight specific examples where you've successfully diagnosed and repaired vehicles, and be ready to explain your thought process during those situations.
✨Communicate Clearly
Since you'll need to interact with customers, practice explaining technical issues in simple terms. Think about how you would communicate a complex problem to someone without a technical background. This will demonstrate your ability to build rapport and provide excellent customer service.
✨Be a Team Player
Emphasise your experience working collaboratively in a team environment. Share examples of how you've supported or coached others, particularly apprentice technicians. This aligns with the company's values and shows that you're committed to fostering a positive workplace culture.
