At a Glance
- Tasks: Ensure the workshop runs smoothly and efficiently while managing repairs and servicing.
- Company: Join a family-run automotive retailer with a focus on teamwork and career growth.
- Benefits: Enjoy 25 days annual leave, bonuses, and comprehensive training opportunities.
- Other info: Access to discounts, health cover, and a supportive work culture.
- Why this job: Make a real impact in a fast-paced environment while supporting a dedicated team.
- Qualifications: Experience in a vehicle workshop and strong organisational skills are essential.
The predicted salary is between 30000 - 30000 £ per year.
Contract: Full Time, Permanent
Salary: up to £30,000 DOE + Bonus
About Steven Eagell
As an established, family-run automotive retailer in the UK, Steven Eagell Group specialises in the sale of new and used vehicles, alongside comprehensive aftersales services. We take pride in offering a wide range of exciting career opportunities across sales, customer service, technical, administrative and management roles from entry-level positions through to senior leadership. As a family-run business, we value teamwork, integrity and long-term career development, creating an environment where individuals can grow and thrive.
Your Responsibilities as a Workshop Controller:
The Workshop Controller makes sure the workshop runs smoothly, efficiently, and profitably. They ensure all repairs and servicing are done to a high standard, on time, and following company and manufacturer guidelines. They act as the main link between the front desk, technicians, and parts team, helping keep work moving and customers happy.
Key Responsibilities:
- Assign jobs to technicians based on their skills and workload
- Keep the workshop running efficiently and on schedule
- Make sure all work meets quality standards
- Update the service team on job progress and completion times
- Help technicians with technical questions when needed
- Ensure health and safety rules are followed
- Check job cards are completed correctly
- Work with the parts team to get parts on time
- Spot delays and fix workflow issues
- Check completed work before vehicles are returned to customers
- Support training and development of the team
- Help meet targets like productivity and customer satisfaction
What we are looking for in a Workshop Controller:
- Has experience working in a vehicle workshop or similar environment
- Good at organising work and managing time
- Can lead and support a team
- Communicates clearly with different departments
- Understands vehicle repairs and servicing
- Pays attention to detail and quality
- Can solve problems quickly and calmly
- Comfortable working in a busy, fast-paced setting
- Basic understanding of health and safety in a workshop
- Motivated to help the business meet its targets
What we offer you:
- 25 days annual leave + Bank Holidays and your Birthday Off
- Long Service Awards / Colleague Recognition
- Enhanced Maternity / Paternity at qualifying service length
- Car Benefit Scheme after successful completion of a probation period
- Sales Incentives
- Comprehensive training provided
- Company pension scheme
- Death in Service
- Access to high street discounts through Perk Box
- In-house, manufacturer & professional qualifications
- Staff referral scheme
- Access to medical cover through Simply Health
If you’re ready to begin or further your automotive career with a supportive, customer-focused organisation, we encourage you to apply today and become a part of our team and contribute to a proud customer-focused automotive company.
Workshop Controller in Suffolk employer: Steven Eagell Limited
Steven Eagell Group is an excellent employer that fosters a supportive and collaborative work environment, where teamwork and integrity are at the heart of our operations. With a strong focus on employee growth, we offer comprehensive training, long service awards, and a range of benefits including enhanced maternity/paternity leave and access to medical cover. Join us in a family-run business that values your contributions and provides exciting career opportunities in the automotive industry.
StudySmarter Expert Advice🤫
We think this is how you could land Workshop Controller in Suffolk
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues in the automotive industry. You never know who might have a lead on a Workshop Controller position or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching common questions for workshop roles. Think about your past experiences and how they relate to the responsibilities listed in the job description. We want you to shine!
✨Tip Number 3
Showcase your skills! Bring along examples of how you've successfully managed a workshop or led a team. This will help demonstrate your ability to keep things running smoothly and efficiently.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our family-run business.
We think you need these skills to ace Workshop Controller in Suffolk
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Workshop Controller role. Highlight your organisational skills, leadership experience, and any relevant automotive knowledge to catch our eye!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how you can contribute to our team. Be genuine and let your personality come through.
Showcase Your Experience:When detailing your work history, focus on your achievements in previous roles. If you've improved efficiency or customer satisfaction in a workshop setting, we want to hear about it!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any updates!
How to prepare for a job interview at Steven Eagell Limited
✨Know Your Stuff
Make sure you brush up on your knowledge of vehicle repairs and servicing. Familiarise yourself with common workshop processes and terminology, as this will show that you understand the role and can communicate effectively with both technicians and customers.
✨Showcase Your Organisational Skills
Prepare examples of how you've successfully managed workloads or improved efficiency in previous roles. Being able to demonstrate your organisational skills will be key, especially since the Workshop Controller needs to keep everything running smoothly.
✨Communicate Clearly
Practice articulating your thoughts clearly and concisely. Since the role involves liaising between different departments, being able to communicate effectively is crucial. Consider doing mock interviews with a friend to refine your communication style.
✨Emphasise Teamwork and Leadership
Be ready to discuss your experience in leading teams and supporting colleagues. Steven Eagell values teamwork, so share specific instances where you’ve helped develop others or resolved conflicts within a team to highlight your leadership abilities.
