At a Glance
- Tasks: Welcome customers and provide exceptional service in a fast-paced showroom environment.
- Company: Join a family-run automotive retailer with a focus on teamwork and career growth.
- Benefits: Enjoy 25 days annual leave, birthday off, and access to discounts and training.
- Other info: Long-term career opportunities in the exciting automotive industry await you!
- Why this job: Be the friendly face of our showroom and make a real impact on customer experiences.
- Qualifications: Friendly, organised, and confident with some customer service experience preferred.
The predicted salary is between 12 - 13 £ per hour.
Salary: £12.71 per hour. Contract: Part Time - Weekend Only - Permanent.
About Steven Eagell
As an established, family‑run automotive retailer in the UK, Steven Eagell Group specialises in the sale of new and used vehicles, alongside comprehensive after‑sales services. We take pride in offering a wide range of exciting career opportunities across sales, customer service, technical, administrative and management roles from entry‑level positions through to senior leadership. As a family‑run business, we value teamwork, integrity and long‑term career development, creating an environment where individuals can grow and thrive.
Your Responsibilities as a Weekend Showroom Host
As a Showroom Host, you are a central member of the team and a first point of contact for our customers. Your role is to provide a seamless service in a fast‑paced environment. Professional and friendly, you will be responsible for welcoming customers to the showroom, helping them with their inquiries and setting the benchmark for the customer experience they expect. Immaculately presented in business attire, with a passion for delivering great customer service, you will present the best image for the Steven Eagell Group. You will have a proven track record in the delivery of great customer service and experience in a fast‑paced environment.
What we are looking for:
- Friendly, approachable and confident communicating with customers
- Enjoy meeting new people and working as part of a team
- Organised, professional and comfortable using IT systems
- Proactive, helpful and motivated to deliver great customer service
- Interested in building a long‑term career in the automotive industry
Experience & Requirements:
- Good general education (GCSE English & Maths preferred)
- Some customer service or similar experience is beneficial
- Full, clean UK driving licence
What we offer you:
- 25 days annual leave + Bank Holidays and your Birthday Off (pro rata)
- Long Service Awards / Colleague Recognition
- Enhanced Maternity / Paternity at qualifying service length
- Car Benefit Scheme after successful completion of a probation period
- Sales Incentives
- Comprehensive training provided
- Company pension scheme
- Death in Service
- Access to high street discounts through Perk Box
- In‑house, manufacturer & professional qualifications
- Staff referral scheme
- Access to medical cover through Simply Health
Weekend Showroom Host in Stourbridge employer: Steven Eagell Limited
At Steven Eagell Group, we pride ourselves on being a family-run automotive retailer that fosters a supportive and collaborative work environment. As a Weekend Showroom Host, you will enjoy competitive pay, extensive training, and numerous benefits including 25 days of annual leave, enhanced maternity/paternity leave, and access to high street discounts. We are committed to your long-term career development, ensuring you have the opportunity to grow within the automotive industry while delivering exceptional customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Weekend Showroom Host in Stourbridge
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Steven Eagell Group. Understand their values and what they stand for. This will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your customer service skills! As a Weekend Showroom Host, you'll be the face of the company. Think about how you can make customers feel welcome and valued. Role-play with a friend or family member to get comfortable with common scenarios.
✨Tip Number 3
Dress to impress! First impressions matter, especially in a showroom environment. Make sure you’re immaculately presented in business attire. It shows professionalism and respect for the role you're applying for.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate why you’d be a perfect fit for the team!
We think you need these skills to ace Weekend Showroom Host in Stourbridge
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for customer service and working in a team. A friendly tone can make a big difference!
Tailor Your Application:Make sure to tailor your application to the Weekend Showroom Host role. Highlight any relevant experience you have in customer service or fast-paced environments. We love seeing how your skills match what we’re looking for!
Keep It Professional:While we want to see your personality, remember to keep your application professional. Use clear language, check your spelling and grammar, and present yourself well. First impressions count, even on paper!
Apply Through Our Website:We encourage you to apply through our website for the best chance of success. It’s super easy, and you’ll find all the information you need about the role and our company. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Steven Eagell Limited
✨Know the Company
Before your interview, take some time to research Steven Eagell Group. Understand their values, the services they offer, and what makes them stand out in the automotive industry. This knowledge will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Weekend Showroom Host, your role revolves around customer interaction. Prepare examples from your past experiences where you delivered exceptional customer service. Highlight how you handled inquiries or resolved issues, as this will demonstrate your ability to thrive in a fast-paced environment.
✨Dress to Impress
First impressions matter! Make sure you arrive at the interview dressed immaculately in business attire. This not only reflects your professionalism but also aligns with the image that Steven Eagell Group wants to project to their customers.
✨Ask Thoughtful Questions
At the end of the interview, be ready to ask questions that show your interest in the role and the company. Inquire about the team dynamics, training opportunities, or what success looks like for a Weekend Showroom Host. This shows that you're proactive and serious about your potential future with them.
