Toyota Sales Executive in Stourbridge

About Steven Eagell Group

As an established, family‑run automotive retailer in the UK, Steven Eagell Group specialises in the sale of new and used vehicles, alongside comprehensive aftersales services. We take pride in offering a wide range of exciting career opportunities across sales, customer service, technical, administrative and management roles from entry‑level positions through to senior leadership. We value teamwork, integrity and long‑term career development, creating an environment where individuals can grow and thrive.

Base Salary: £25,000 with a guaranteed £30,000 in your first year and £55,000 OTE.

Contract: Permanent – Full Time.

Must Have: A full UK driving licence.

Your Responsibilities as a Sales Executive:

• Talk with and listen to customers to build rapport and understand their requirements.
• Build trust, communicate effectively and surpass customers’ expectations, whilst providing a service‑based experience.
• Ensure that the customer’s buying experience is industry leading and aligns with our standards.
• Demonstrate suitable options to the customer, understanding and adapting to their buying strategy and encouraging them to experience the product through a test drive.
• Use in‑depth product knowledge to guide the customer towards the best choice for them.
• Work with colleagues and other teams across the Centre to provide continuous improvement and seamless service to customers (e.g. attending to aftersales customers).
• Ensure opportunities for sales by other teams are followed up by the most appropriate specialist (e.g. fleet sales).

What we are looking for in a Sales Executive:

• Strong communication skills – easily builds relationships internally and with customers, pleasant and demonstrates humility.
• Strong interest in automotive and agility to learn about new products.
• Results‑focused.
• Strong people skills – approachable, a good listener and empathetic to customer needs.
• Extremely organised with great attention to detail.
• Customer and service‑oriented, able to work in a busy high‑pressure environment.
• Analytical and quick‑thinking.
• Team player.

What we offer you:

• Company car.
• One in four weekends off.
• 22 days annual leave + bank holidays and your birthday off.
• Long‑service awards / colleague recognition.
• Enhanced maternity / paternity at qualifying service length.
• Car benefit scheme after successful completion of a probation period.
• Sales incentives.
• Comprehensive training provided.
• Company pension scheme.
• Death in service.
• Access to high street discounts through Perk Box.
• In‑house, manufacturer & professional qualifications.
• Staff referral scheme.
• Access to medical cover through Simply Health.

If you’re ready to begin or further your automotive career with a supportive, customer‑focused organisation, we encourage you to apply today and become a part of our team and contribute to a proud customer‑focused automotive company. We have a fantastic opportunity for the right individual to develop a career within an industry with one of the highest global marketing spends and at a company representing the world’s largest automotive brand. The Steven Eagell Group is an award‑winning employer and Europe’s largest Toyota and Lexus retailer, with 43 locations across the Southeast, East of England and West Midlands. Our foremost objective is to offer complete satisfaction to every one of our valued customers.