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- Tasks: Welcome customers and provide exceptional service in a fast-paced showroom environment.
- Company: Join Europe's largest Lexus and Toyota retailer, known for its award-winning culture.
- Benefits: Earn £10.00-£12.21 per hour with flexible weekend hours.
- Other info: Great opportunity for career growth in the automotive industry.
- Why this job: Be the friendly face of our brand and make a real impact on customer experiences.
- Qualifications: Good education, customer service experience, and strong communication skills required.
Showroom Host – Toyota Horsham Reference Number – 0123445567567
Salary £10.00-£12.21 per hour
Closing Date 24/09/2025
Showroom Host
- Friday 08:00 – 18:00
- Saturday 08:30 – 17:00
- Sunday 10:30 – 16:30
The Steven Eagell Group is an award-winning employer and Europe’s largest Lexus and Toyota retailer, with 43 locations across the Southeast, East of England and West Midlands. Our foremost objective is to offer complete satisfaction to every one of our valued customers.
We are currently expanding our business and are now offering an exciting opportunity to join the team, as a Showroom Host, supporting us Saturday and Sunday at our Horsham Branch.
As a Showroom Host, you are a central member of the team and a first point of contact for our customers. Your role is to provide a seamless service in a fast-paced environment. Professional and friendly, you will be responsible for welcoming customers to the showroom, helping them with their inquiries and setting the benchmark for the customer experience they expect. Immaculately presented in business attire, with a passion for delivering great customer service, you will present the best image for the Steven Eagell Group. You will have a proven track record in the delivery of great customer service and experience in a fast-paced environment.
Does this sound like you?
- A passion for automotive retail and a willingness to delight customers
- Enjoy constantly meeting new people and building rapport and connections
- Have strong communication skills and like making people feel welcome and comfortable
- Enjoy working as part of a cohesive team
- Organised, professional and enjoy keeping your workspace neat and functional
- Looking for a long-term career in an industry leading automotive environment
Experience & Qualifications
- Good level of general education; ideally GCSE English and Maths
- Good IT and administrative skills
- Previous relevant experience within customer services or logistics
- Interests that support your work life balance
- Clean UK recognised driving licence
Personal Skills
- Empathetic, able to anticipate and be authentic in looking after your guests
- Team Player
- Friendly, engaging and approachable
- Proactive and helpful
- Excellent organisational skills
- Efficient under pressure
If so, then we would like to hear from you!
Privacy Notice
At the Steven Eagell Group we take your privacy very seriously and will only use your personal information to administer the job application you submit to us. By submitting your contact data to us, you consent to us processing your personal data, in accordance with our Data Privacy Notice, and contacting you via these methods. You may optout at any time by emailing jobs @steveneagell.co.uk. If you don’t hear back from us within 2 weeks, please assume that your application has been unsuccessful. Thank you for your interest.
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Showroom Host employer: Steven Eagell Limited
Contact Detail:
Steven Eagell Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Showroom Host
✨Tip Number 1
Get to know the company! Research Toyota Horsham and the Steven Eagell Group. Understanding their values and customer service approach will help you connect during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your people skills! As a Showroom Host, you'll be the first point of contact for customers. Role-play with friends or family to get comfortable with welcoming guests and handling inquiries. The more relaxed you are, the better you'll come across!
✨Tip Number 3
Dress to impress! Since you'll be representing the Steven Eagell Group, make sure you’re immaculately presented. Choose business attire that makes you feel confident and professional, as first impressions matter a lot in customer service roles.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and keen on joining the team. Don’t forget to follow up if you haven’t heard back within a couple of weeks!
We think you need these skills to ace Showroom Host
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for customer service and the automotive industry. A friendly tone can make a big difference!
Tailor Your CV: Make sure your CV is tailored to the Showroom Host role. Highlight any relevant experience in customer service or fast-paced environments. We love seeing how your skills match what we’re looking for!
Craft a Compelling Cover Letter: If you choose to include a cover letter, use it to tell us why you’re excited about this opportunity. Share specific examples of how you've delighted customers in the past. This is your chance to stand out!
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Steven Eagell Limited
✨Know the Company
Before your interview, take some time to research the Steven Eagell Group. Understand their values, mission, and what sets them apart in the automotive industry. This knowledge will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Showroom Host, your role revolves around customer interaction. Prepare specific examples from your past experiences where you provided excellent customer service. Highlight how you handled inquiries, resolved issues, or created a welcoming atmosphere for customers.
✨Dress to Impress
Since you'll be representing the Steven Eagell Group, make sure to dress immaculately in business attire for your interview. This not only shows professionalism but also aligns with the image they want to project to their customers. First impressions matter!
✨Practice Common Interview Questions
Anticipate questions related to teamwork, communication, and handling pressure, as these are crucial for the Showroom Host role. Practising your responses can help you feel more confident and articulate during the actual interview.