At a Glance
- Tasks: Engage with customers, understand their needs, and provide tailored automotive solutions.
- Company: Join Steven Eagell Group, Europe's largest Toyota and Lexus retailer with a stellar reputation.
- Benefits: Enjoy a competitive salary, car benefits, 33 days off, and access to discounts and medical cover.
- Why this job: Be part of a dynamic team focused on customer satisfaction and career growth in the automotive industry.
- Qualifications: Previous automotive sales experience is essential; strong customer service and organisational skills are a must.
- Other info: Full-time role with excellent training and genuine progression opportunities.
The predicted salary is between 44000 - 66000 £ per year.
We have a fantastic opportunity for the right individual to develop a career within an industry with one of the highest global marketing spends and at a company representing the world’s largest automotive brand. The Steven Eagell Group is an award-winning employer and Europe’s largest Toyota and Lexus retailer, with 43 locations across the Southeast, East of England and West Midlands. Our foremost objective is to offer complete satisfaction to every one of our valued customers. We are currently expanding our business and are now offering an exciting opportunity to join the team, as Sales Executive at our Lexus Ipswich branch. We will provide excellent training and genuine career progression opportunities in return.
Previous experience in an automotive sales role is required.
Does this sound like you?
- Excellent customer service skills and enjoys working with people.
- Able to take initiative and ownership of issues; is proactive, has a ‘can-do’ attitude.
- Able to multi-task and switch quickly between tasks.
- Willingness to learn, develop and keep up to date with complex/technical/product information.
- Strong organisational and prioritisation skills.
- Is a team player and offers help and support to others.
Highlights of this role include:
- Talks with and listens to customers to build rapport and understands their requirements.
- You will build trust, communicate effectively and surpass our customer's expectations, whilst providing a service-based experience.
- In essence you will ensure that our customer’s buying experience is industry leading, in line with our standards.
- Demonstrates the most suitable options to the customer, understanding and adapting to their buying strategy and encouraging them to experience the product through a test drive.
- Uses in-depth product knowledge to guide the customer towards the best choice for them.
- Works with colleagues and other teams across the Centre to provide continuous improvement and seamless service to customers (e.g. attending to Aftersales customers, with the aim of obtaining new business).
- Ensures opportunities for sales by other teams are followed up by the most appropriate specialist (e.g. Fleet Sales).
In return:
- Car Benefit Scheme after successful completion of a probation period.
- 33 days off per annum.
- Company pension scheme.
- Access to high street discounts through Perk Box.
- Access to medical cover through Simply Health.
If the role is of interest and you are ready to embark on the next steps in your career here with us at Steven Eagell then please apply now!
Contact Detail:
Steven Eagell Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Executive - Lexus Ipswich
✨Tip Number 1
Familiarise yourself with Lexus and Toyota's latest models and technologies. Being knowledgeable about the products will not only impress during interviews but also help you engage customers effectively.
✨Tip Number 2
Practice your customer service skills by role-playing different sales scenarios with friends or family. This will help you become more comfortable in handling various customer interactions and objections.
✨Tip Number 3
Network with current or former employees of Steven Eagell Group on platforms like LinkedIn. They can provide valuable insights into the company culture and what it takes to succeed as a Sales Executive.
✨Tip Number 4
Prepare questions to ask during the interview that demonstrate your interest in the role and the company. This shows that you are proactive and genuinely interested in contributing to their success.
We think you need these skills to ace Sales Executive - Lexus Ipswich
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and required skills for the Sales Executive position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in automotive sales. Highlight any achievements that demonstrate your customer service skills and ability to meet sales targets.
Write a Strong Cover Letter: Although optional, a well-written cover letter can set you apart. Use it to express your enthusiasm for the role, explain why you want to work for Steven Eagell Group, and how your skills make you a perfect fit.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Steven Eagell Limited
✨Showcase Your Customer Service Skills
As a Sales Executive, excellent customer service is key. Prepare examples of how you've successfully built rapport with customers in the past and how you’ve gone above and beyond to meet their needs.
✨Demonstrate Product Knowledge
Familiarise yourself with Lexus products and their features. Be ready to discuss how you would use this knowledge to guide customers towards the best choices for them during the buying process.
✨Exhibit a Proactive Attitude
The role requires taking initiative and ownership of issues. Think of instances where you’ve proactively solved problems or improved processes, and be prepared to share these during your interview.
✨Prepare for Teamwork Questions
Since collaboration is essential, think about times when you’ve worked effectively in a team. Be ready to discuss how you support colleagues and contribute to a positive team environment.