Salary: £12.71ph Contract: 0 hours contract Must Have: A full, clean, UK Driving License
About Steven Eagell
As an established, family-run automotive retailer in the UK, Steven Eagell Group specialises in the sale of new and used vehicles, alongside comprehensive aftersales services. We take pride in offering a wide range of exciting career opportunities across sales, customer service, technical, administrative and management roles from entry-level positions through to senior leadership. As a family-run business, we value teamwork, integrity and long-term career development, creating an environment where individuals can grow and thrive. Whether you have a passion for sales and delivering exceptional customer experiences, strong organisational and financial skills, or technical expertise in automotive diagnostics and repair, there is a place for you within our team.
Your Responsibilities as a Parts and Service Driver:
- Deliver and collect customer vehicles in a safe, timely, and professional manner.
- Build strong rapport with customers and develop a clear understanding of their needs.
- Safely and efficiently deliver automotive parts to trade customers and internal branches, ensuring all deliveries are completed within agreed timeframes
- Provide a professional and courteous service at all times, acting as a key representative of the dealership when interacting with customers
- Accurately check, load, and unload parts, ensuring all items are correct, secure, and accompanied by the appropriate documentation
- Provide exceptional levels of customer service at all times, ensuring customer care remains a top priority.
- Maintain a professional and courteous image when interacting with customers and colleagues.
- Ensure all vehicles are presented to a high standard and meet customer expectations before delivery or collection.
- Carry out vehicle valeting and preparation duties when required.
- Report any customer complaints, concerns, or vehicle issues to management immediately.
- Complete all relevant paperwork and vehicle checks accurately.
- Adhere to all company procedures, road safety regulations, and health & safety requirements.
- Support the wider team and undertake any additional duties required within the role.
What we are looking for in a Parts and Service Driver:
- Excellent customer service and communication skills
- Strong customer handling and relationship-building abilities
- Professional appearance and positive attitude at all times
- Reliable, punctual, and able to work effectively under pressure
- Good organisational and time management skills
- Ability to deliver vehicles within allocated timescales
- Full UK driving licence with a clean or acceptable driving record
- Flexible and team-oriented approach to work
We have a fantastic opportunity for the right individual to develop a career within an industry with one of the highest global marketing spends and at a company representing the world’s largest automotive brand.
The Steven Eagell Group is an award-winning employer and Europe’s largest Toyota and Lexus retailer, with 43 locations across the Southeast, East of England and West Midlands. Our foremost objective is to offer complete satisfaction to every one of our valued customers.
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Casual Parts/Service Driver in Royal Tunbridge Wells employer: Steven Eagell Limited
Steven Eagell Limited is an exceptional employer, offering a dynamic work environment in Wolverhampton where teamwork and customer satisfaction are at the forefront. With a strong focus on employee development and progression within a reputable Toyota dealership, you will find ample opportunities to grow your career while being part of a supportive culture that values collaboration and excellence in service.
