At a Glance
- Tasks: Deliver and collect vehicles while providing top-notch customer service.
- Company: Join the Steven Eagell Group, a leading automotive retailer in the UK.
- Benefits: Enjoy 25 days off, birthday leave, and a car benefit scheme.
- Other info: Comprehensive training and career growth opportunities await you!
- Why this job: Be part of a dynamic team and make customers smile every day.
- Qualifications: Must have excellent communication skills and a full UK driving licence.
The predicted salary is between 26400 - 26400 £ per year.
Salary: £12.71ph. Contract: Permanent – Full Time (Mon – Friday, plus 1 in 3 Saturdays). Must have: a full UK driving licence.
Steven Eagell Group is an established automotive retailer in the UK.
Responsibilities
- Deliver and collect customer vehicles in a safe, timely, and professional manner.
- Build strong rapport with customers and develop a clear understanding of their needs.
- Provide exceptional levels of customer service at all times, ensuring customer care remains a top priority.
- Maintain a professional and courteous image when interacting with customers and colleagues.
- Ensure all vehicles are presented to a high standard and meet customer expectations before delivery or collection.
- Carry out vehicle valeting and preparation duties when required.
- Report any customer complaints, concerns, or vehicle issues to management immediately.
- Complete all relevant paperwork and vehicle checks accurately.
- Adhere to all company procedures, road safety regulations, and health & safety requirements.
- Support the wider team and undertake any additional duties required within the role.
Qualifications
- Excellent customer service and communication skills.
- Strong customer handling and relationship‑building abilities.
- Professional appearance and positive attitude at all times.
- Reliable, punctual, and able to work effectively under pressure.
- Good organisational and time management skills.
- Ability to deliver vehicles within allocated timescales.
- Full UK driving licence with a clean or acceptable driving record.
- Flexible and team‑oriented approach to work.
Benefits
- 25 days annual leave + Bank Holidays and your Birthday Off.
- Long Service Awards / Colleague Recognition.
- Enhanced Maternity / Paternity at qualifying service length.
- Car Benefit Scheme after successful completion of a probation period.
- Sales Incentives.
- Comprehensive training provided.
- Company pension scheme.
- Death in Service.
- Access to high street discounts through Perk Box.
- In‑house manufacturer & professional qualifications.
- Staff referral scheme.
- Access to medical cover through Simply Health.
Service Driver in Oxford employer: Steven Eagell Limited
Steven Eagell Group is an excellent employer for Service Drivers, offering a supportive work culture that prioritises exceptional customer service and employee development. With benefits such as 25 days of annual leave, enhanced maternity/paternity leave, and comprehensive training opportunities, employees can thrive in their roles while enjoying a healthy work-life balance. Located in the UK, the company fosters a team-oriented environment where staff are recognised for their contributions and can access various perks, making it a rewarding place to build a career.
StudySmarter Expert Advice🤫
We think this is how you could land Service Driver in Oxford
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Steven Eagell Group. Understand their values and what they stand for. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how you can highlight your customer service skills and driving experience. The more comfortable you are, the better you'll come across!
✨Tip Number 3
Dress to impress! Make sure you present yourself professionally when you meet the team. A smart appearance shows that you take the role seriously and respect the company culture. Plus, it’ll boost your confidence!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. And remember, apply through our website for the best chance at landing that Service Driver position!
We think you need these skills to ace Service Driver in Oxford
Some tips for your application 🫡
Show Off Your Driving Skills:Make sure to highlight your full UK driving licence and any relevant experience you have in your application. We want to see that you're not just a driver, but someone who takes pride in delivering vehicles safely and professionally.
Customer Service is Key:Since this role is all about building rapport with customers, share examples of how you've provided exceptional customer service in the past. We love candidates who can demonstrate their ability to understand and meet customer needs!
Be Professional and Courteous:Your application should reflect a professional image, just like we expect from our drivers. Use clear and polite language, and make sure to proofread for any errors before hitting send. First impressions matter!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Steven Eagell Limited
✨Know Your Stuff
Before the interview, make sure you understand the role of a Service Driver inside out. Familiarise yourself with the responsibilities listed in the job description, like delivering vehicles safely and providing top-notch customer service. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your People Skills
Since this role involves building rapport with customers, be ready to share examples of how you've provided excellent customer service in the past. Think of specific situations where you handled complaints or went the extra mile for a customer. This will demonstrate your strong communication skills and ability to handle relationships effectively.
✨Dress to Impress
First impressions matter! Make sure you present yourself professionally during the interview. A smart appearance not only reflects well on you but also aligns with the professional image the company expects from its drivers. It shows that you take the opportunity seriously and respect the company's values.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture, team dynamics, or training opportunities. This shows that you're engaged and thinking about how you can fit into their team. Plus, it gives you a chance to assess if the company is the right fit for you too!
