Hybrid Customer Service Advisor - Car Retail Leader in Milton Keynes
Hybrid Customer Service Advisor - Car Retail Leader

Hybrid Customer Service Advisor - Car Retail Leader in Milton Keynes

Milton Keynes Full-Time 28000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Handle customer communications and provide top-notch service in a dynamic contact centre.
  • Company: Leading automotive retailer known for its supportive team environment.
  • Benefits: 25 days holiday, pension scheme, and referral incentives.
  • Why this job: Join a vibrant team and make a difference in customer experiences.
  • Qualifications: Confident and enthusiastic individuals; experience is a plus but not required.
  • Other info: Enjoy hybrid working after training and grow your career in a thriving industry.

The predicted salary is between 28000 - 42000 £ per year.

A leading automotive retailer in Milton Keynes is seeking a Customer Advisor for their Contact Centre team. The role involves handling inbound and outbound communications while delivering exceptional customer service.

Ideal candidates should be confident, enthusiastic, and motivated individuals. Previous experience is beneficial but not essential, as full training will be provided.

Employee benefits include:

  • 25 days holiday
  • a pension scheme
  • incentives for referrals

This position allows for hybrid working after initial training.

Hybrid Customer Service Advisor - Car Retail Leader in Milton Keynes employer: Steven Eagell Limited

As a leading automotive retailer in Milton Keynes, we pride ourselves on fostering a dynamic and supportive work environment where our Customer Service Advisors can thrive. With comprehensive training, generous benefits including 25 days of holiday and a pension scheme, and the flexibility of hybrid working, we are committed to the growth and well-being of our employees, making us an excellent employer for those seeking a rewarding career in customer service.
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Contact Detail:

Steven Eagell Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Hybrid Customer Service Advisor - Car Retail Leader in Milton Keynes

✨Tip Number 1

Get to know the company! Research their values and culture so you can show how you fit in. When you chat with them, drop in some knowledge about their latest projects or achievements.

✨Tip Number 2

Practice your communication skills! Since this role is all about handling calls and messages, try role-playing with a friend. It’ll help you feel more confident and ready to impress during the interview.

✨Tip Number 3

Be enthusiastic! Show your passion for customer service and the automotive industry. A positive attitude can go a long way in making you stand out from the crowd.

✨Tip Number 4

Apply through our website! We make it super easy for you to submit your application and get noticed. Plus, you’ll be one step closer to joining a fantastic team that values your skills.

We think you need these skills to ace Hybrid Customer Service Advisor - Car Retail Leader in Milton Keynes

Customer Service Skills
Communication Skills
Confidence
Enthusiasm
Motivation
Inbound Communication Handling
Outbound Communication Handling
Adaptability
Teamwork
Problem-Solving Skills

Some tips for your application 🫡

Show Your Enthusiasm: When writing your application, let your passion for customer service shine through! We want to see that you're excited about the role and ready to bring your best self to our team.

Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the job description. We love seeing candidates who take the time to connect their background to what we’re looking for!

Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and gets straight to the heart of why you’d be a great fit for us.

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!

How to prepare for a job interview at Steven Eagell Limited

✨Know the Company

Before your interview, take some time to research the automotive retailer. Understand their values, mission, and what sets them apart in the industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.

✨Showcase Your Communication Skills

As a Customer Service Advisor, strong communication is key. Practice articulating your thoughts clearly and confidently. You might want to prepare examples of how you've handled customer interactions in the past, even if they’re from different sectors.

✨Demonstrate Enthusiasm

Employers love candidates who are enthusiastic about the role. During the interview, express your excitement about the opportunity to work in a hybrid environment and how you can contribute to the team’s success. A positive attitude can make a big difference!

✨Prepare for Common Questions

Think about common interview questions for customer service roles, such as how you would handle a difficult customer or what excellent customer service means to you. Practising your responses will help you feel more confident and articulate during the actual interview.

Hybrid Customer Service Advisor - Car Retail Leader in Milton Keynes
Steven Eagell Limited
Location: Milton Keynes

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