At a Glance
- Tasks: Welcome customers and provide exceptional service in a fast-paced showroom environment.
- Company: Join a family-run automotive retailer with a focus on teamwork and career growth.
- Benefits: Enjoy 25 days annual leave, enhanced maternity/paternity, and access to discounts.
- Other info: Comprehensive training and long-term career development opportunities available.
- Why this job: Kickstart your automotive career in a supportive and customer-focused team.
- Qualifications: Friendly, organised, and experienced in customer service; GCSEs preferred.
The predicted salary is between 12 - 12 £ per hour.
Salary: £12.21 per hour
Contract: Permanent - Full Time
About Steven Eagell
As an established, family-run automotive retailer in the UK, Steven Eagell Group specialises in the sale of new and used vehicles, alongside comprehensive aftersales services. We take pride in offering a wide range of exciting career opportunities across sales, customer service, technical, administrative and management roles from entry-level positions through to senior leadership. As a family-run business, we value teamwork, integrity and long-term career development, creating an environment where individuals can grow and thrive.
Your Responsibilities as a Showroom Host:
As a Showroom Host, you are a central member of the team and a first point of contact for our customers. Your role is to provide a seamless service in a fast-paced environment. Professional and friendly, you will be responsible for welcoming customers to the showroom, helping them with their inquiries and setting the benchmark for the customer experience they expect. Immaculately presented in business attire, with a passion for delivering great customer service, you will present the best image for the Steven Eagell Group. You will have a proven track record in the delivery of great customer service and experience in a fast-paced environment.
What we are looking for in a Showroom Host:
- Friendly, approachable and confident communicating with customers
- Enjoy meeting new people and working as part of a team
- Organised, professional and comfortable using IT systems
- Proactive, helpful and motivated to deliver great customer service
- Interested in building a long-term career in the automotive industry
Experience & Requirements:
- Good general education (GCSE English & Maths preferred)
- Some customer service or similar experience is beneficial
- Full, clean UK driving licence
What we offer you:
- 25 days annual leave + Bank Holidays and your Birthday Off
- Long Service Awards / Colleague Recognition
- Enhanced Maternity / Paternity at qualifying service length
- Car Benefit Scheme after successful completion of a probation period
- Sales Incentives
- Comprehensive training provided
- Company pension scheme
- Death in Service
- Access to high street discounts through Perk Box
- In-house, manufacturer & professional qualifications
- Staff referral scheme
- Access to medical cover through Simply Health
If you’re ready to begin or further your automotive career with a supportive, customer-focused organisation, we encourage you to apply today and become a part of our team and contribute to a proud customer-focused automotive company.
Host in Luton employer: Steven Eagell Limited
At Steven Eagell Group, we pride ourselves on being a family-run automotive retailer that fosters a supportive and collaborative work environment. Our commitment to employee growth is evident through comprehensive training, long service awards, and a range of benefits including enhanced maternity/paternity leave and access to medical cover. Join us in a role where your passion for customer service can shine, and enjoy the unique advantage of working within a team that values integrity and teamwork in the heart of the automotive industry.
StudySmarter Expert Advice🤫
We think this is how you could land Host in Luton
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Steven Eagell Group. Understand their values and what they stand for. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. Focus on showcasing your customer service skills and how you can contribute to creating a fantastic experience for customers at the showroom.
✨Tip Number 3
Dress to impress! As a Showroom Host, you'll be the first point of contact for customers. Make sure you present yourself immaculately in business attire to reflect the professional image of the Steven Eagell Group.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in the interviewer's mind. Plus, it’s a great opportunity to reiterate why you’d be a perfect fit for the team!
We think you need these skills to ace Host in Luton
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for customer service and teamwork. A friendly tone can make a big difference!
Tailor Your Application:Make sure to tailor your application to the Showroom Host role. Highlight any relevant experience in customer service or fast-paced environments. We love seeing how your skills match what we’re looking for!
Be Professional:Even though we’re keeping it informal here, remember to maintain a professional tone in your written application. Use clear language and check for any spelling or grammar mistakes – first impressions count!
Apply Through Our Website:We encourage you to apply through our website for the best chance of success. It’s super easy, and you’ll find all the info you need about the role and our company. Let’s get your application in!
How to prepare for a job interview at Steven Eagell Limited
✨Know the Company Inside Out
Before your interview, take some time to research Steven Eagell Group. Understand their values, services, and what sets them apart in the automotive industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
As a Showroom Host, delivering exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for a customer. This will demonstrate your ability to create a welcoming environment and handle inquiries with ease.
✨Dress to Impress
First impressions matter! Make sure you’re immaculately presented in business attire for your interview. This reflects your professionalism and aligns with the image that Steven Eagell Group wants to project to their customers.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions. Inquire about the team dynamics, training opportunities, or what success looks like in the Showroom Host role. This shows your enthusiasm for the position and helps you gauge if it’s the right fit for you.
