At a Glance
- Tasks: Ensure the workshop runs smoothly and efficiently while managing repairs and servicing.
- Company: Join a family-run automotive retailer with a focus on teamwork and career growth.
- Benefits: Enjoy 25 days annual leave, bonuses, and comprehensive training opportunities.
- Other info: Access to discounts, health cover, and a supportive work culture.
- Why this job: Make a real impact in a fast-paced environment while supporting a dedicated team.
- Qualifications: Experience in a vehicle workshop and strong organisational skills are essential.
The predicted salary is between 30000 - 30000 € per year.
Contract: Full Time, Permanent
Salary: up to £30,000 DOE + Bonus
About Steven Eagell
As an established, family-run automotive retailer in the UK, Steven Eagell Group specialises in the sale of new and used vehicles, alongside comprehensive aftersales services. We take pride in offering a wide range of exciting career opportunities across sales, customer service, technical, administrative and management roles from entry-level positions through to senior leadership. As a family-run business, we value teamwork, integrity and long-term career development, creating an environment where individuals can grow and thrive.
Your Responsibilities as a Workshop Controller:
The Workshop Controller makes sure the workshop runs smoothly, efficiently, and profitably. They ensure all repairs and servicing are done to a high standard, on time, and following company and manufacturer guidelines. They act as the main link between the front desk, technicians, and parts team, helping keep work moving and customers happy.
Key Responsibilities:
- Assign jobs to technicians based on their skills and workload
- Keep the workshop running efficiently and on schedule
- Make sure all work meets quality standards
- Update the service team on job progress and completion times
- Help technicians with technical questions when needed
- Ensure health and safety rules are followed
- Check job cards are completed correctly
- Work with the parts team to get parts on time
- Spot delays and fix workflow issues
- Check completed work before vehicles are returned to customers
- Support training and development of the team
- Help meet targets like productivity and customer satisfaction
What we are looking for in a Workshop Controller:
- Has experience working in a vehicle workshop or similar environment
- Good at organising work and managing time
- Can lead and support a team
- Communicates clearly with different departments
- Understands vehicle repairs and servicing
- Pays attention to detail and quality
- Can solve problems quickly and calmly
- Comfortable working in a busy, fast-paced setting
- Basic understanding of health and safety in a workshop
- Motivated to help the business meet its targets
What we offer you:
- 25 days annual leave + Bank Holidays and your Birthday Off
- Long Service Awards / Colleague Recognition
- Enhanced Maternity / Paternity at qualifying service length
- Car Benefit Scheme after successful completion of a probation period
- Sales Incentives
- Comprehensive training provided
- Company pension scheme
- Death in Service
- Access to high street discounts through Perk Box
- In-house, manufacturer & professional qualifications
- Staff referral scheme
- Access to medical cover through Simply Health
If you’re ready to begin or further your automotive career with a supportive, customer-focused organisation, we encourage you to apply today and become a part of our team and contribute to a proud customer-focused automotive company.
Workshop Controller in Hadleigh employer: Steven Eagell Limited
At Steven Eagell Group, we pride ourselves on being a family-run automotive retailer that fosters a supportive and collaborative work environment. With a strong emphasis on teamwork, integrity, and long-term career development, we offer our employees comprehensive training, generous benefits including 25 days of annual leave plus bank holidays, and opportunities for professional growth within the automotive industry. Join us in a role where your contributions directly impact customer satisfaction and workshop efficiency, all while enjoying the perks of working in a dynamic and rewarding setting.
StudySmarter Expert Advice🤫
We think this is how you could land Workshop Controller in Hadleigh
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues in the automotive industry. They might know about openings or can put in a good word for you at Steven Eagell.
✨Tip Number 2
Prepare for interviews by researching common questions for Workshop Controllers. Think about your past experiences and how they relate to the role. We want to hear how you’ve solved problems and led teams!
✨Tip Number 3
Show off your skills during the interview! Bring examples of how you've kept a workshop running smoothly or improved customer satisfaction. We love seeing candidates who can demonstrate their impact.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining our family-run team at Steven Eagell.
We think you need these skills to ace Workshop Controller in Hadleigh
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Workshop Controller role. Highlight any relevant experience in vehicle workshops, team leadership, and customer service to show us you’re the right fit!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about the automotive industry and how your skills can help keep our workshop running smoothly. Be genuine and let your personality come through!
Showcase Your Problem-Solving Skills:In your application, give examples of how you've tackled challenges in previous roles. We want to see how you handle busy environments and solve problems quickly and calmly, just like you would as a Workshop Controller.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be one step closer to joining our fantastic team at Steven Eagell Group!
How to prepare for a job interview at Steven Eagell Limited
✨Know Your Stuff
Make sure you brush up on your knowledge of vehicle repairs and servicing. Familiarise yourself with common workshop processes and terminology, as this will show that you understand the role and can communicate effectively with both technicians and customers.
✨Showcase Your Organisational Skills
Be prepared to discuss how you manage time and organise tasks in a busy environment. Think of specific examples from your past experience where you successfully led a team or improved workflow, as this will demonstrate your ability to keep the workshop running smoothly.
✨Communicate Clearly
Practice articulating your thoughts clearly and confidently. Since the Workshop Controller acts as a link between various departments, being able to convey information effectively is crucial. Consider doing mock interviews with a friend to refine your communication skills.
✨Emphasise Teamwork and Support
Highlight your experience in supporting and developing team members. Share examples of how you've helped colleagues overcome challenges or improve their skills, as this aligns with the company's values of teamwork and long-term career development.
