At a Glance
- Tasks: Lead and manage multiple dealerships, driving performance and culture.
- Company: Join Europe's largest Lexus and Toyota retailer with a strong reputation.
- Benefits: Competitive salary, company car, private medical insurance, and ongoing training.
- Why this job: Make a real impact in a leading automotive group with growth opportunities.
- Qualifications: Proven experience in automotive leadership and strong financial acumen.
- Other info: Dynamic role with autonomy and visibility at senior levels.
The predicted salary is between 48000 - 72000 £ per year.
The Steven Eagell Group is an award‑winning employer and Europe’s largest Lexus and Toyota retailer, operating 43 locations across the South East, East of England and West Midlands. Representing the world’s largest automotive brands, we are recognised for strong performance, progressive leadership and a commitment to developing senior talent. We are now seeking an experienced General Manager to take full operational and commercial accountability for select dealerships in the South West Midlands area.
This is a leadership role suited to an established Head of Business / Dealer Principal / General Manager who thrives in a complex, multi‑site environment.
The Opportunity
As General Manager, you will have end‑to‑end responsibility for people, profit and performance. Reporting to the Divisional Director and supported by strong central functions, you will lead established leadership teams while shaping strategy, culture and future growth. This role offers genuine autonomy, visibility at senior level, and the opportunity to further develop your career within a market‑leading automotive group.
What’s On Offer
- Highly competitive senior leadership package
- Company car and fuel
- Private medical insurance
- Health cash plan
- Life assurance (2x salary)
- Discounted vehicle purchase scheme
- Discounted servicing, parts and bodyshop services
- Ongoing training and development
- Career opportunities within a growing, high‑performing group
Key Responsibilities as a General Manager
You will be accountable for:
- Overall financial performance of both dealerships, ensuring delivery of budgeted profit, volume and cost targets
- Leadership, development and succession planning of dealership leadership teams
- Driving a high‑performance, values‑led culture where excellence is recognised and underperformance is addressed decisively
- Oversight of Sales and Aftersales operations, ensuring consistent delivery against manufacturer and group KPIs
- Setting clear financial, operational and growth objectives for each department, supported by robust business plans
- Accurate and timely dealership reporting in line with group frameworks and governance requirements
- Delivering consistently high levels of customer satisfaction and brand advocacy
- Ensuring full compliance with manufacturer standards, regulatory requirements and Steven Eagell Group policies
About You
This role requires a proven senior automotive leader with the credibility, judgement and commercial acumen to lead at scale.
- Previous experience as a Head of Business, Dealer Principal or General Manager within the automotive sector
- Strong track record of delivering sustainable financial performance
- Experience leading large, diverse teams through senior management layers
- Manufacturer experience with Toyota or Lexus (beneficial but not essential)
Key attributes
- Inspirational, authentic leadership style with the ability to engage and motivate senior teams
- Commercially astute, with strong analytical capability and the foresight to identify and mitigate risk
- Calm, professional and resilient, with excellent stakeholder management skills
- Strategic thinker who remains highly effective in operational execution
General Manager employer: Steven Eagell Limited
Contact Detail:
Steven Eagell Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry, especially those who have experience with Toyota or Lexus. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for interviews by researching the company culture and values. The Steven Eagell Group is all about high performance and leadership, so be ready to showcase how your experience aligns with their goals.
✨Tip Number 3
Practice your leadership stories! As a General Manager, you’ll need to demonstrate your ability to lead diverse teams and drive performance. Share specific examples of how you've tackled challenges and achieved results.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining a top-notch team like the Steven Eagell Group.
We think you need these skills to ace General Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the General Manager role. Highlight your experience in leading teams and driving financial performance, as these are key aspects of the job. We want to see how your background aligns with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for this leadership role. Share specific examples of your achievements and how they relate to the responsibilities outlined in the job description.
Showcase Your Leadership Style: We’re looking for an inspirational leader, so don’t shy away from showcasing your leadership style in your application. Talk about how you engage and motivate teams, and how you've driven a high-performance culture in your previous roles.
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to receive your details and keep track of your application. We can’t wait to hear from you!
How to prepare for a job interview at Steven Eagell Limited
✨Know Your Numbers
As a General Manager, you'll need to demonstrate your understanding of financial performance. Brush up on key metrics like profit margins, sales volume, and cost targets. Be ready to discuss how you've driven financial success in previous roles.
✨Showcase Leadership Experience
This role is all about leading teams, so come prepared with examples of how you've developed and motivated diverse teams. Think about specific challenges you've faced and how you addressed underperformance while fostering a high-performance culture.
✨Understand the Brand
Familiarise yourself with Toyota and Lexus, even if you don't have direct experience. Research their values, customer satisfaction initiatives, and market positioning. This will show your commitment and help you align your vision with the company's goals.
✨Prepare for Scenario Questions
Expect questions that assess your strategic thinking and operational execution. Prepare scenarios where you've had to make tough decisions or implement change. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.