Service Driver in Crawley

Contract: Permanent - Full Time (Mon – Friday, plus 1 in 3 Saturdays)

Must Have: A full UK Driving License

About Steven Eagell: As an established, family-run automotive retailer in the UK, Steven Eagell Group specialises in the sale of new and used vehicles, alongside comprehensive aftersales services. We take pride in offering a wide range of exciting career opportunities across sales, customer service, technical, administrative and management roles from entry-level positions through to senior leadership. As a family-run business, we value teamwork, integrity and long-term career development, creating an environment where individuals can grow and thrive.

Your Responsibilities as a Service Driver:

• Deliver and collect customer vehicles in a safe, timely, and professional manner.
• Build strong rapport with customers and develop a clear understanding of their needs.
• Provide exceptional levels of customer service at all times, ensuring customer care remains a top priority.
• Maintain a professional and courteous image when interacting with customers and colleagues.
• Ensure all vehicles are presented to a high standard and meet customer expectations before delivery or collection.
• Carry out vehicle valeting and preparation duties when required.
• Report any customer complaints, concerns, or vehicle issues to management immediately.
• Complete all relevant paperwork and vehicle checks accurately.
• Adhere to all company procedures, road safety regulations, and health & safety requirements.
• Support the wider team and undertake any additional duties required within the role.

What we are looking for in a Service Driver:

• Excellent customer service and communication skills.
• Strong customer handling and relationship-building abilities.
• Professional appearance and positive attitude at all times.
• Reliable, punctual, and able to work effectively under pressure.
• Good organisational and time management skills.
• Ability to deliver vehicles within allocated timescales.
• Full UK driving licence with a clean or acceptable driving record.
• Flexible and team-oriented approach to work.

What we offer you:

• 25 days annual leave + Bank Holidays and your Birthday Off.
• Long Service Awards / Colleague Recognition.
• Enhanced Maternity / Paternity at qualifying service length.
• Car Benefit Scheme after successful completion of a probation period.
• Sales Incentives.
• Comprehensive training provided.
• Company pension scheme.
• Death in Service.
• Access to high street discounts through Perk Box.
• In-house, manufacturer & professional qualifications.
• Staff referral scheme.
• Access to medical cover through Simply Health.

If you’re ready to begin or further your automotive career with a supportive, customer-focused organisation, we encourage you to apply today and become a part of our team and contribute to a proud customer-focused automotive company.