At a Glance
- Tasks: Join our team as an Apprentice Parts Advisor and support customers with their parts needs.
- Company: Family-run automotive retailer with a focus on teamwork and career development.
- Benefits: Earn £8ph in year 1, plus 25 days leave, training, and discounts.
- Other info: Enjoy a supportive environment with excellent growth opportunities and mentoring.
- Why this job: Kickstart your automotive career with hands-on experience and professional qualifications.
- Qualifications: GCSE Grade 4 in English and Maths; eagerness to learn and develop skills.
The predicted salary is between 16640 - 20800 £ per year.
Salary: £8ph for year 1, increasing to national minimum wage in year 2.
Contract: Permanent
Must Have: Willingness to learn
About Steven Eagell
As an established, family-run automotive retailer in the UK, Steven Eagell Group specialises in the sale of new and used vehicles, alongside comprehensive aftersales services. We take pride in offering a wide range of exciting career opportunities across sales, customer service, technical, administrative and management roles from entry-level positions through to senior leadership. As a family-run business, we value teamwork, integrity and long-term career development, creating an environment where individuals can grow and thrive. Whether you have a passion for sales and delivering exceptional customer experiences, strong organisational and financial skills, or technical expertise in automotive diagnostics and repair, there is a place for you within our team.
Your Responsibilities as a Parts Advisor:
We are looking for a motivated and enthusiastic Apprentice Parts Retailer to join our team. This is an exciting opportunity to develop a career in parts retail, working in a fast-paced environment and gaining valuable industry experience. As an Apprentice Parts Retailer, you will play a key role in ensuring customers receive the parts they need, when they need them. You’ll work with internal systems, engage with customers, and support the overall parts sale’s function.
- Use the company’s computer systems to log stock movements and generate orders
- Support the efficient coordination and sale of parts
- Liaise with colleagues across the business to ensure smooth operations
- Handle enquiries from both trade and retail customers
- Develop product knowledge and sales skills to help improve performance
- Maintain accurate records and assist with stock control
About You
To be successful in this role, you will:
- Hold GCSE Grade 4 (or equivalent) in both English and Mathematics (A Grade 3 in one subject may be considered depending on other qualifications and experience)
- Have a genuine interest in developing a career in parts retail
- Be eager to learn and develop new skills
- Demonstrate a strong work ethic and a positive attitude
What we are looking for in an Apprentice Parts Advisor:
- Computer literate
- Well organised with good attention to detail
- Confident communicating with a wide range of customers
- Outgoing and approachable
- Logical and able to think clearly under pressure
- A good listener who can follow instructions
- Willing to learn and study alongside working
- A strong team player
- Comfortable working in a busy, fast-paced environment
Training & Development
You will work towards a Level 2 Retailer Standard qualification upon successful completion of the apprenticeship. Full support, mentoring, and monitoring will be provided on the job. You will benefit from structured training, including residential learning blocks and regular 1:1 sessions. Gain hands-on experience working alongside highly skilled professionals.
Please note:
- Off-the-job training includes 3 residential blocks and fortnightly 1:1 sessions
- All travel and accommodation costs are fully covered by the employer
What we offer you:
- 25 days annual leave + Bank Holidays and your Birthday Off
- Long Service Awards / Colleague Recognition
- Enhanced Maternity / Paternity at qualifying service length
- Car Benefit Scheme after successful completion of a probation period
- Sales Incentives
- Comprehensive training provided
- Company pension scheme
- Death in Service
- Access to high street discounts through Perk Box
- In-house, manufacturer & professional qualifications
- Staff referral scheme
- Access to medical cover through Simply Health
If you’re ready to begin or further your automotive career with a supportive, customer-focused organisation, we encourage you to apply today and become a part of our team and contribute to a proud customer-focused automotive company.
Apprentice Parts Advisor in Chelmsford employer: Steven Eagell Limited
At Steven Eagell Group, we pride ourselves on being a family-run automotive retailer that fosters a supportive and collaborative work environment. With a strong emphasis on teamwork, integrity, and long-term career development, we offer our employees ample opportunities for growth through structured training and mentoring. Our commitment to employee well-being is reflected in our generous benefits package, including 25 days of annual leave, enhanced maternity/paternity leave, and access to medical cover, making us an excellent employer for those looking to build a rewarding career in the automotive industry.
StudySmarter Expert Advice🤫
We think this is how you could land Apprentice Parts Advisor in Chelmsford
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Steven Eagell Group. Understand their values and what they stand for. This will help you connect with the team and show that you're genuinely interested in being part of their family-run business.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to customer service and teamwork. Think about examples from your past experiences where you've demonstrated these skills. We want to see how you can contribute to our fast-paced environment!
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interview. It shows that you respect the opportunity and are serious about joining our team as an Apprentice Parts Advisor.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in the interviewer's mind. Plus, it’s a great chance to reiterate why you’d be a fantastic fit for the team!
We think you need these skills to ace Apprentice Parts Advisor in Chelmsford
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for the automotive industry shine through. We want to see that you're genuinely excited about the opportunity to learn and grow as an Apprentice Parts Advisor.
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role. Mention any relevant coursework or hobbies that demonstrate your interest in parts retail and customer service.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and ensure your writing is easy to read. This will help us understand your qualifications and enthusiasm quickly.
Apply Through Our Website:We encourage you to submit your application directly through our website. This way, you can ensure it reaches us promptly and you'll have access to all the latest updates about your application status.
How to prepare for a job interview at Steven Eagell Limited
✨Know Your Stuff
Before the interview, take some time to research Steven Eagell Group and their services. Familiarise yourself with the automotive industry, especially parts retail. This will show your genuine interest and help you answer questions confidently.
✨Show Your Willingness to Learn
Since they’re looking for someone eager to learn, be prepared to discuss how you’ve approached learning in the past. Share examples of when you picked up new skills or knowledge quickly, and express your enthusiasm for developing in this role.
✨Practice Your Communication Skills
As a Parts Advisor, you'll need to communicate effectively with customers and colleagues. Practice answering common interview questions out loud, focusing on clarity and confidence. This will help you feel more at ease during the actual interview.
✨Be Yourself and Stay Positive
Interviews can be nerve-wracking, but remember to be yourself! Show your personality and let your positive attitude shine through. They value teamwork and integrity, so demonstrating that you’re a good fit for their culture is key.
