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- Tasks: Lead daily operations and manage dealership performance while motivating a diverse team.
- Company: Join the Steven Eagell Group, Europe's largest Toyota and Lexus retailer with a stellar reputation.
- Benefits: Enjoy private medical insurance, discounted vehicle purchases, and career development opportunities.
- Other info: Full-time role with a competitive salary and additional perks like free parking.
- Why this job: Be part of a high-performance culture that values your growth and customer satisfaction.
- Qualifications: Previous management experience in the automotive industry is essential; leadership skills are a must.
The predicted salary is between 72000 - 84000 £ per year.
Location Toyota Romford
Working Hours Full Time
Closing Date 20/08/2025
We have a fantastic opportunity for a Centre Manager to further their career at a company representing the world’s largest automotive brand.
The Steven Eagell Group is an award-winning employer and Europe’s largest Lexus and Toyota retailer, with 44 locations across the South East, East of England and West Midlands. Our foremost objective is to offer complete satisfaction to every one of our valued customers.
We are currently expanding our business and are now offering an exciting opportunity to join the team, as Centre Manager . This role will see you lead day to day operations across the site including full accountability for dealership financial performance and line management of the dealership leadership teams.
Reporting to the Divisional Director/General Manager, this role offers the right candidate the opportunity to join a highly retailer group.
We can offer a fantastic range of benefits in an environment that offers career development where you will be given autonomy, support, and a platform to succeed. These include:
- Private medical insurance
- Health cash plan
- Discounted vehicle purchase scheme
- Discounted service / parts / bodyshop services
- Training and continual self-development
- Life assurance equivalent to twice your salary
- Career opportunities to grow with the largest partner for Toyota and Lexus
As a Centre Manager, you will have overall accountability for people and financial performance for the dealership. With support from your Divisional Director/General Manager and corporate support functions, you will:
- Lead, manage and motivate a team of automotive professionals, ensuring the dealership is adequately resourced
- Drive a high performance culture, ensuring performance is rewarded and underperformance is managed
- Oversee the sales and aftersales divisions, ensuring performance meets or exceeds budget
- Set financial and growth objectives for each department, and plan accordingly to ensure profit and product targets are met
- Accurately finalise dealership reporting, in line with group reporting frameworks
- Support the dealerships to consistently achieve high levels of customer satisfaction
- Ensure dealership activities are conducted in line with Steven Eagell Group, manufacturer and regulatory requirements
Experience Required
Given the nature of this role, you will need to have previous experience at a Head of Business/Dealer Principal/General Manager OR be an up and coming Sales/General Sales Manager looking for the next stage of your development. Manufacturer experience with Toyota/Lexus would be beneficial, but isn’t essential to the success of this role. In addition to experience, we are seeking individuals who display the following attributes:
- Strong leadership skills with the ability to lead and motivate a large and diverse team
- A professional and calm approach with strong stakeholder management skills to manage internal and external stakeholders
- Strong analytical and problem-solving skills, with the ability to foresee potential barriers
Privacy Notice:
At the Steven Eagell Group we take your privacy very seriously and will only use your personal information to administer the job application you submit to us. By submitting your contact data to us, you consent to us processing your personal data, in accordance with our Data Privacy Notice, and contacting you via these methods. You may optout at any time by emailing jobs at steveneagell.co.uk. If you don’t hear back from us within 2 weeks, please assume that your application has been unsuccessful. Thank you for your interest.
Job Type: Full-time
Pay: £90,000.00-£100,000.00 per year
Additional pay:
- Company car
- Company pension
- Enhanced maternity leave
- Enhanced paternity leave
- Free parking
- On-site parking
Schedule:
- Monday to Friday
- Weekend availability
Experience:
- Management in Automotive Industry: 2 years (required)
Whatever your question or feedback we are here to help. So please feel free to contact us
Reg Office: Steven Eagell Limited10 Queen Street PlaceLondonEC4R 1AG
Reg. Company Number: 4370971
VAT Reg. No. 125467512
Financial Disclosure
Steven Eagell Limited is authorised and regulated by the Financial Conduct Authority (FCA Reference Number 671531)as a credit broker. We are not a lender or an independent financial advisor. In the first instance, we will introduce you to Preferred lender and provide you with information regarding the finance products available to enable you to decide whether a particular finance product from Preferred lender is right for you based on the information provided. In the event that Preferred lender is not able to provide credit, we will refer you to another trusted credit broker already known to us. This credit broker will attempt to source credit for you through an alternative panel of lenders.
You are not required to use Preferred lender or any other lender introduced by our trusted broker. We do not charge you a fee for an introduction to Preferred lender or to our trusted broker but we will receive a commission if you use their services, this is normally a fixed fee or a fixed percentage of the amount you borrow. The level of commission will vary dependant on the product and the lender that you use. We will inform you of the amount of commission that we will earn in good time before the finance agreement is entered into and ask you to consent to its payment. You do not have to take our finance. You can arrange funding of your vehicle elsewhere and in some cases it may be cheaper.
Steven Eagell Limited is also an appointed representative of Ingeni Services Group Limited, Unit 11, Atlas Works, Foundry Lane, Earls Colne, Colchester, CO6 2TE, which is authorised and regulated by the Financial Conduct Authority. Ingeni Services Limited\’s (FCA Reference Number 747381) Ingeni Services Group Limited business is to act as an agent on behalf of the insurer for insurance distribution activities only. We do not charge you a fee for our services as an insurance intermediary. We will earn a commission from the insurance provider for introducing you to them. The nature or level of commission we receive will not alter our advice to you and will depend on the product that you purchase.For full details of our FCA Commission Status Disclosure please here
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Centre Manager - Toyota Romford employer: Steven Eagell Limited
Contact Detail:
Steven Eagell Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Centre Manager - Toyota Romford
✨Tip Number 1
Familiarise yourself with the Steven Eagell Group's values and mission. Understanding their commitment to customer satisfaction and employee development will help you align your leadership style with their expectations during interviews.
✨Tip Number 2
Network within the automotive industry, especially with professionals who have experience in Toyota or Lexus dealerships. Building connections can provide you with insights into the company culture and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've driven performance in previous roles. Highlighting your achievements in managing teams and improving financial outcomes will demonstrate your capability as a Centre Manager.
✨Tip Number 4
Research the latest trends in the automotive industry, particularly those affecting dealership operations. Being knowledgeable about market changes will show your proactive approach and readiness to tackle challenges in the role.
We think you need these skills to ace Centre Manager - Toyota Romford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in management within the automotive industry. Emphasise any leadership roles and achievements that demonstrate your ability to drive performance and manage teams.
Craft a Compelling Cover Letter: Write a cover letter that specifically addresses the Centre Manager role at Toyota Romford. Mention your understanding of the company's values and how your skills align with their objectives, particularly in customer satisfaction and financial performance.
Showcase Leadership Skills: In your application, provide examples of how you've successfully led and motivated teams in previous roles. Highlight your problem-solving abilities and how you've managed stakeholder relationships effectively.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a managerial position.
How to prepare for a job interview at Steven Eagell Limited
✨Showcase Your Leadership Skills
As a Centre Manager, strong leadership is key. Be prepared to discuss your previous experiences in leading teams, motivating staff, and driving performance. Use specific examples to illustrate how you've successfully managed diverse teams in the past.
✨Understand Financial Performance Metrics
Since you'll be accountable for the dealership's financial performance, brush up on key financial metrics relevant to the automotive industry. Be ready to discuss how you have set and achieved financial targets in previous roles.
✨Demonstrate Customer Satisfaction Focus
The role emphasises high levels of customer satisfaction. Prepare to share strategies you've implemented to enhance customer experience and how you've handled any challenges in this area. Highlight any relevant metrics or feedback you've received.
✨Research the Company and Its Values
Familiarise yourself with the Steven Eagell Group and its commitment to customer satisfaction and employee development. Understanding their values will help you align your answers with what they are looking for in a candidate.