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- Tasks: Deliver vehicles and ensure top-notch customer care while maintaining a professional image.
- Company: Join the award-winning Steven Eagell Group, Europe's largest Lexus and Toyota retailer.
- Benefits: Enjoy a competitive salary, company pension, employee discounts, and excellent training.
- Why this job: Kickstart your career in the automotive industry with genuine progression opportunities.
- Qualifications: A passion for customer service and a smart appearance are essential.
- Other info: Flexible full-time and part-time roles available in a dynamic work environment.
We have a fantastic opportunity for the right individual to develop a career within an industry with one of the highest global marketing spends and at a company representing the world’s largest automotive brand. The Steven Eagell Group is an award-winning employer and Europe’s largest Lexus and Toyota retailer, with 43 locations across the South East, East of England and West Midlands. Our foremost objective is to offer complete satisfaction to every one of our valued customers. We are currently expanding our business and are now offering an exciting opportunity to join the team, as a Service Driver at our Cambridge branch. We will provide excellent training and genuine career progression opportunities in return.
Key responsibilities:
- Build rapport and understand customers' needs
- Ensure customer care is always paramount
- Portray a professional image
- Report customer complaints to your manager immediately
- Ensure the standard of the vehicle meets customer expectations
- Undertake valeting duties from time to time
- Undertake any other duties required by the role
Key success criteria:
- Deliver vehicles within the timescale allocated to each job
- Maintain a smart appearance at all times
Job Types: Full-time, Part-time
Service Driver in Cambridge employer: Steven Eagell Limited
Contact Detail:
Steven Eagell Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Driver in Cambridge
✨Tip Number 1
Get to know the company! Research the Steven Eagell Group and understand their values and customer service approach. This will help you tailor your conversation during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your delivery skills! As a Service Driver, you'll need to build rapport with customers. Role-play with a friend or family member to get comfortable with discussing customer needs and handling any complaints professionally.
✨Tip Number 3
Dress to impress! Maintaining a smart appearance is key for this role. Make sure you look professional when you show up for interviews, as first impressions matter a lot in customer-facing positions.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on the Steven Eagell Group's careers page. This way, you can ensure your application gets the attention it deserves and you might even find additional roles that suit you!
We think you need these skills to ace Service Driver in Cambridge
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Service Driver role. Highlight any customer service experience and driving qualifications to show us you’re the right fit!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you want to join the Steven Eagell Group and how you can contribute to our mission of customer satisfaction.
Be Professional Yet Personable: When writing your application, keep it professional but don’t be afraid to let your personality shine through. We love candidates who can build rapport with customers, so show us your friendly side!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get you in the running for this exciting opportunity!
How to prepare for a job interview at Steven Eagell Limited
✨Know the Company
Before your interview, take some time to research the Steven Eagell Group. Understand their values, mission, and what sets them apart in the automotive industry. This knowledge will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Dress to Impress
As a Service Driver, maintaining a smart appearance is crucial. Make sure to dress professionally for your interview. This not only reflects your understanding of the role but also demonstrates your commitment to portraying a professional image, which is key in customer-facing positions.
✨Practice Customer Interaction
Since building rapport with customers is a key responsibility, practice how you would engage with clients. Think about how you can demonstrate excellent customer care during the interview. Role-playing common scenarios can help you feel more confident and prepared.
✨Be Ready for Questions
Prepare for questions related to handling customer complaints and ensuring vehicle standards. Think of examples from past experiences where you successfully managed similar situations. This will showcase your problem-solving skills and ability to maintain high standards in customer service.
