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- Tasks: Welcome customers and provide exceptional service in a fast-paced showroom environment.
- Company: Join the award-winning Steven Eagell Group, Europe's largest Lexus and Toyota retailer.
- Benefits: Earn £10.00-£12.21 per hour with part-time hours and a company pension.
- Why this job: Meet new people, build connections, and kickstart your career in automotive retail.
- Qualifications: GCSE English and Maths preferred; customer service experience is a plus.
- Other info: Be part of a friendly team and enjoy a dynamic work atmosphere.
The Steven Eagell Group is an award-winning employer and Europe’s largest Lexus and Toyota retailer, with 43 locations across the South East, East of England and West Midlands. Our foremost objective is to offer complete satisfaction to every one of our valued customers. We are currently expanding our business and are now offering an exciting opportunity to join the team, as a Weekend Host, supporting us at our Toyota Birmingham branch during our busiest period – Saturday and Sundays.
As a Showroom Host, you are a central member of the team and a first point of contact for our customers. Your role is to provide a seamless service in a fast-paced environment. Professional and friendly, you will be responsible for welcoming customers to the showroom, helping them with their inquiries and setting the benchmark for the customer experience they expect. Immaculately presented in business attire, with a passion for delivering great customer service, you will present the best image for the Steven Eagell Group.
You will have a proven track record in the delivery of great customer service and experience in a fast-paced environment. Does this sound like you?
- A passion for automotive retail and a willingness to delight customers
- Enjoy constantly meeting new people and building rapport and connections
- Have strong communication skills and like making people feel welcome and comfortable
- Enjoy working as part of a cohesive team
- Organised, professional and enjoy keeping your workspace neat and functional
- Looking for a long-term career in an industry leading automotive environment
Experience & Qualifications:
- Good level of general education; ideally GCSE English and Maths
- Good IT and administrative skills
- Previous relevant experience within customer services or logistics
- Interests that support your work life balance
- Clean UK recognised driving licence
Personal Skills:
- Empathetic, able to anticipate and be authentic in looking after your guests
- Team Player
- Friendly, engaging and approachable
- Proactive and helpful
- Excellent organisational skills
- Efficient under pressure
If so, then we would like to hear from you!
Weekend Showroom Host - Birmingham employer: Steven Eagell Limited
Contact Detail:
Steven Eagell Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Weekend Showroom Host - Birmingham
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on the Steven Eagell Group. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your customer service skills! Since the role is all about making customers feel welcome, think of examples from your past experiences where you've gone above and beyond for someone. Be ready to share these stories during your chat with us.
✨Tip Number 3
Dress to impress! As a Showroom Host, you'll be the first point of contact for customers. Make sure you’re immaculately presented in business attire. It shows professionalism and sets the right tone for the customer experience.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from our site. It’s the best way to ensure your application gets the attention it deserves. Plus, it shows you’re keen on joining our team!
We think you need these skills to ace Weekend Showroom Host - Birmingham
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for customer service and the automotive industry. A friendly tone can make a big difference!
Tailor Your Application: Make sure to tailor your application to the Weekend Showroom Host role. Highlight any relevant experience in customer service or fast-paced environments, and connect your skills to what we’re looking for. It shows us you’ve done your homework!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to highlight your key achievements and skills – it makes our job easier!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the details you need about the role and our company there!
How to prepare for a job interview at Steven Eagell Limited
✨Know the Company
Before your interview, take some time to research the Steven Eagell Group. Understand their values, mission, and what sets them apart in the automotive industry. This knowledge will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Weekend Showroom Host, your role revolves around customer interaction. Prepare examples from your past experiences where you provided exceptional customer service. Highlight how you handled inquiries or resolved issues, as this will demonstrate your ability to thrive in a fast-paced environment.
✨Dress to Impress
Since you'll be representing the Steven Eagell Group, make sure to dress immaculately in business attire for your interview. First impressions matter, and looking professional will reflect your understanding of the role and the importance of presenting a polished image to customers.
✨Practice Your Communication Skills
Strong communication is key for this position. Practice answering common interview questions out loud, focusing on clarity and friendliness. You might even want to do a mock interview with a friend to get comfortable with speaking about your experiences and making a connection with the interviewer.
