At a Glance
- Tasks: Provide exceptional customer care and service estimates in a fast-paced environment.
- Company: Leading automotive retailer known for its commitment to customer satisfaction.
- Benefits: Guaranteed £30K salary, car benefit scheme, and 25 days holiday.
- Why this job: Join a dynamic team and make a difference in customer experiences.
- Qualifications: Strong customer service skills and ability to thrive under pressure.
- Other info: Full-time role with opportunities for growth in the automotive industry.
The predicted salary is between 30000 - 42000 £ per year.
A leading automotive retailer in Sevington seeks a Service Advisor to provide top-notch after sales customer care. This full-time role involves understanding customer needs, providing service estimates, and ensuring customer satisfaction.
Candidates should possess strong customer service skills and ideally some experience, thriving in a high-pressure environment.
The company offers a competitive salary and additional benefits including a car benefit scheme and 25 days holiday.
Automotive Service Advisor – Guaranteed £30K + OTE employer: Steven Eagell Limited
Contact Detail:
Steven Eagell Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Automotive Service Advisor – Guaranteed £30K + OTE
✨Tip Number 1
Get to know the company inside out! Research their values, services, and customer feedback. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service scenarios! Think about how you'd handle different situations as a Service Advisor. Role-playing with a friend can help you feel more confident and prepared when those tricky questions come up.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who want to make a difference in customer care.
We think you need these skills to ace Automotive Service Advisor – Guaranteed £30K + OTE
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you've gone above and beyond to meet customer needs, especially in high-pressure situations.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific skills and experiences that match the Service Advisor role. We love seeing candidates who put in the effort!
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that make it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Steven Eagell Limited
✨Know Your Stuff
Before the interview, brush up on your automotive knowledge. Understand common service issues and solutions, as well as the latest trends in the industry. This will help you impress the interviewer with your expertise and show that you're genuinely interested in the role.
✨Customer Service is Key
Since this role revolves around customer care, prepare examples of how you've successfully handled customer queries or complaints in the past. Think about specific situations where you went above and beyond to ensure customer satisfaction, as this will demonstrate your strong customer service skills.
✨Practice Makes Perfect
Conduct mock interviews with a friend or family member. Focus on answering common interview questions related to the role, such as how you would handle a difficult customer or how you prioritise tasks in a high-pressure environment. This will help you feel more confident and articulate during the actual interview.
✨Ask Insightful Questions
Prepare a few thoughtful questions to ask the interviewer about the company culture, team dynamics, or growth opportunities within the role. This shows that you're not only interested in the position but also in how you can contribute to the company's success.