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- Tasks: Ensure the workshop runs smoothly and efficiently while managing repairs and servicing.
- Company: Join a family-run automotive retailer with a focus on teamwork and career growth.
- Benefits: Enjoy 25 days annual leave, enhanced maternity/paternity, and access to discounts.
- Other info: Comprehensive training and excellent career development opportunities await you.
- Why this job: Be the vital link in a fast-paced environment and make a real impact.
- Qualifications: Experience in a vehicle workshop and strong organisational skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
Workshop Controller locations: Lexus Cambridge
time type: Full time
posted on: Posted Yesterday
time left to apply: End Date: May 8, 2026 (10 days left to apply)
job requisition id: JR100102
About Steven Eagell
As an established, family-run automotive retailer in the UK, Steven Eagell Group specialises in the sale of new and used vehicles, alongside comprehensive aftersales services. We take pride in offering a wide range of exciting career opportunities across sales, customer service, technical, administrative and management roles from entry-level positions through to senior leadership. As a family-run business, we value teamwork, integrity and long-term career development, creating an environment where individuals can grow and thrive. Whether you have a passion for sales and delivering exceptional customer experiences, strong organisational and financial skills, or technical expertise in automotive diagnostics and repair, there is a place for you within our team.
Your Responsibilities as a Workshop Controller:
The Workshop Controller makes sure the workshop runs smoothly, efficiently, and profitably. They ensure all repairs and servicing are done to a high standard, on time, and following company and manufacturer guidelines. They act as the main link between the front desk, technicians, and parts team, helping keep work moving and customers happy.
Key Responsibilities:
- Assign jobs to technicians based on their skills and workload
- Keep the workshop running efficiently and on schedule
- Make sure all work meets quality standards
- Update the service team on job progress and completion times
- Help technicians with technical questions when needed
- Ensure health and safety rules are followed
- Check job cards are completed correctly
- Work with the parts team to get parts on time
- Spot delays and fix workflow issues
- Check completed work before vehicles are returned to customers
- Support training and development of the team
- Help meet targets like productivity and customer satisfaction
What we are looking for in a Workshop Controller:
- Has experience working in a vehicle workshop or similar environment
- Good at organising work and managing time
- Can lead and support a team
- Communicates clearly with different departments
- Understands vehicle repairs and servicing
- Pays attention to detail and quality
- Can solve problems quickly and calmly
- Comfortable working in a busy, fast-paced setting
- Basic understanding of health and safety in a workshop
- Motivated to help the business meet its targets
What we offer you:
- 25 days annual leave + Bank Holidays and your Birthday Off
- Long Service Awards / Colleague Recognition
- Enhanced Maternity / Paternity at qualifying service length
- Car Benefit Scheme after successful completion of a probation period
- Sales Incentives
- Comprehensive training provided
- Company pension scheme
- Death in Service
- Access to high street discounts through Perk Box
- In-house, manufacturer & professional qualifications
- Staff referral scheme
- Access to medical cover through Simply Health
If you’re ready to begin or further your automotive career with a supportive, customer-focused organisation, we encourage you to apply today and become a part of our team and contribute to a proud customer-focused automotive company.
Workshop Controller employer: Steven Eagell Group
Contact Detail:
Steven Eagell Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Workshop Controller
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues in the automotive industry. They might know about openings or can put in a good word for you. Remember, it’s all about who you know!
✨Tip Number 2
Prepare for interviews by researching common questions for Workshop Controllers. Think about your past experiences and how they relate to the role. Practising your answers will help you feel more confident when it’s time to shine!
✨Tip Number 3
Show off your skills! If you have any relevant certifications or training, make sure to mention them during interviews. It’s a great way to demonstrate your commitment to the automotive field and your ability to lead a team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are genuinely interested in joining our family-run business.
We think you need these skills to ace Workshop Controller
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Workshop Controller role. Highlight any relevant workshop experience and your ability to manage time and lead a team.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for our team. Share specific examples of how you've successfully managed a workshop or led a team in the past.
Showcase Your Communication Skills: Since you'll be the link between different departments, it's crucial to demonstrate your communication skills. Use clear and concise language in your application to show us you can keep everyone on the same page.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about your application status.
How to prepare for a job interview at Steven Eagell Group
✨Know Your Stuff
Make sure you brush up on your knowledge of vehicle repairs and servicing. Familiarise yourself with common workshop processes and the specific services offered by Steven Eagell Group. This will help you answer technical questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Organisational Skills
As a Workshop Controller, you'll need to manage time and resources effectively. Prepare examples from your past experience where you've successfully organised work or led a team. Highlight how you kept things running smoothly, especially in busy environments.
✨Communicate Clearly
Since the role involves liaising between different departments, practice clear and concise communication. Think of scenarios where you’ve had to explain complex information simply or resolve misunderstandings. This will demonstrate your ability to connect with both technicians and customer service teams.
✨Problem-Solving Mindset
Be ready to discuss how you've tackled challenges in previous roles. Think of specific instances where you identified workflow issues or resolved delays. Showing that you can stay calm under pressure and find solutions will impress the interviewers.