At a Glance
- Tasks: Diagnose and repair vehicles, ensuring top-notch service and customer satisfaction.
- Company: Join a family-run automotive retailer with a focus on teamwork and growth.
- Benefits: Enjoy 25 days off, enhanced parental leave, and access to discounts.
- Other info: Comprehensive training and career development opportunities available.
- Why this job: Be part of a leading automotive brand and make a real impact.
- Qualifications: Level 3 Vehicle Technician qualification and 2 years of experience required.
The predicted salary is between 30000 - 40000 £ per year.
A full UK driving licence and qualified as a Level 3 Vehicle Technician or Diagnostic Technician.
About Steven Eagell
As an established, family-run automotive retailer in the UK, Steven Eagell Group specialises in the sale of new and used vehicles, alongside comprehensive aftersales services. We take pride in offering a wide range of exciting career opportunities across sales, customer service, technical, administrative and management roles from entry-level positions through to senior leadership. As a family-run business, we value teamwork, integrity and long-term career development, creating an environment where individuals can grow and thrive.
Your Responsibilities as a Vehicle Technician:
- Carry out vehicle servicing, maintenance, and repairs in line with Toyota GB technical standards, ensuring high-quality work and an excellent customer experience.
- Inspect vehicles and diagnose faults, including non‐routine issues, using your technical knowledge and the latest technologies.
- Identify and report defects in accordance with MOT (Department of Environment) and Vehicle Safety Report (VSR) requirements.
- Complete all work within the allocated time, maintaining strong productivity and efficiency.
- Take responsibility for tools and workshop equipment, ensuring daily care and reporting any defects.
- Follow all Toyota and Centre processes, working safely and professionally at all times.
- Communicate with customers when required, building rapport, listening carefully, and clearly explaining work needed or completed in a warm and professional manner.
- Support and coach apprentice technicians, providing guidance and helping to develop their skills.
- Attend required specialist training to maintain and develop technical expertise.
- Work collaboratively as part of the Centre team to deliver a seamless, outstanding service to customers.
What we are looking for in a Level 3 Diagnostic Technician:
- Qualified as a Level 3 Vehicle Technician with Diagnostic/Master Technician.
- Minimum of 2 years of experience in the automotive industry (preferably at Toyota and/or Lexus, but not essential).
- MOT Tester qualification (preferred).
- Confident communicator, adept at interacting with various individuals.
- Quick learner, able to pick up specific skills and techniques swiftly.
- Passionate about the automotive industry and eager to work for the world's largest automotive manufacturer.
- Process-driven and comfortable with technical skills.
- Organised and efficient in the workplace.
What we offer you:
- 25 days annual leave + Bank Holidays and your Birthday Off.
- Long Service Awards / Colleague Recognition.
- Enhanced Maternity / Paternity at qualifying service length.
- Car Benefit Scheme after successful completion of a probation period.
- Sales Incentives.
- Comprehensive training provided.
- Company pension scheme.
- Death in Service.
- Access to high street discounts through Perk Box.
- In-house, manufacturer & professional qualifications.
- Staff referral scheme.
- Access to medical cover through Simply Health.
If you’re ready to begin or further your automotive career with a supportive, customer-focused organisation, we encourage you to apply today and become a part of our team and contribute to a proud customer-focused automotive company.
Level 3 Diagnostic Technician in Wolverhampton employer: Steven Eagell Group
At Steven Eagell Group, we pride ourselves on being a family-run automotive retailer that fosters a supportive and collaborative work environment. Our commitment to employee growth is evident through comprehensive training programmes, long service awards, and a range of benefits including enhanced maternity/paternity leave and a car benefit scheme. Join us in Wolverhampton, where your passion for the automotive industry can thrive alongside a dedicated team focused on delivering exceptional customer experiences.
