At a Glance
- Tasks: Perform vehicle servicing, maintenance, and repairs while ensuring top-notch customer service.
- Company: Join a family-run automotive retailer with a focus on teamwork and career growth.
- Benefits: Enjoy 25 days annual leave, enhanced maternity/paternity, and access to discounts.
- Other info: Comprehensive training and professional development available.
- Why this job: Kickstart your automotive career with a supportive team and exciting opportunities.
- Qualifications: Level 2 Vehicle Technician qualification and 2 years of automotive experience required.
The predicted salary is between 46250 - 55000 € per year.
Salary: up to £55,000 OTE
Contract: Permanent - Full Time
Must Have: A full UK driving licence and Qualified as a Level 2 Vehicle Technician or Diagnostic Technician.
About Steven Eagell: As an established, family-run automotive retailer in the UK, Steven Eagell Group specialises in the sale of new and used vehicles, alongside comprehensive aftersales services. We take pride in offering a wide range of exciting career opportunities across sales, customer service, technical, administrative and management roles from entry-level positions through to senior leadership. As a family-run business, we value teamwork, integrity and long-term career development, creating an environment where individuals can grow and thrive. Whether you have a passion for sales and delivering exceptional customer experiences, strong organisational and financial skills, or technical expertise in automotive diagnostics and repair, there is a place for you within our team.
Your Responsibilities as a Vehicle Technician:
- Carry out vehicle servicing, maintenance, and repairs in line with Toyota GB technical standards, ensuring high-quality work and an excellent customer experience.
- Inspect vehicles and diagnose faults, including non‐routine issues, using your technical knowledge and the latest technologies.
- Identify and report defects in accordance with MOT (Department of Environment) and Vehicle Safety Report (VSR) requirements.
- Complete all work within the allocated time, maintaining strong productivity and efficiency.
- Take responsibility for tools and workshop equipment, ensuring daily care and reporting any defects.
- Follow all Toyota and Centre processes, working safely and professionally at all times.
- Communicate with customers when required, building rapport, listening carefully, and clearly explaining work needed or completed in a warm and professional manner.
- Support and coach apprentice technicians, providing guidance and helping to develop their skills.
- Attend required specialist training to maintain and develop technical expertise.
- Work collaboratively as part of the Centre team to deliver a seamless, outstanding service to customers.
What we are looking for in a Vehicle Technician:
- Qualified as a Level 2 Vehicle Technician or Diagnostic Technician
- Minimum of 2 years of experience in the automotive industry (preferably at Toyota and/or Lexus, but not essential)
- MOT Tester qualification (preferred)
- Confident communicator, adept at interacting with various individuals
- Quick learner, able to pick up specific skills and techniques swiftly.
- Passionate about the automotive industry and eager to work for the world's largest automotive manufacturer.
- Process-driven and comfortable with technical skills
- Organised and efficient in the workplace
What we offer you:
- 25 days annual leave + Bank Holidays and your Birthday Off
- Long Service Awards / Colleague Recognition
- Enhanced Maternity / Paternity at qualifying service length
- Car Benefit Scheme after successful completion of a probation period
- Sales Incentives
- Comprehensive training provided
- Company pension scheme
- Death in Service
- Access to high street discounts through Perk Box
- In-house, manufacturer & professional qualifications
- Staff referral scheme
- Access to medical cover through Simply Health
If you’re ready to begin or further your automotive career with a supportive, customer-focused organisation, we encourage you to apply today and become a part of our team and contribute to a proud customer-focused automotive company.
Technician employer: Steven Eagell Group
At Steven Eagell Group, we pride ourselves on being a family-run automotive retailer that fosters a supportive and collaborative work environment. Our commitment to employee growth is evident through comprehensive training programmes and opportunities for career advancement, ensuring that our technicians not only excel in their roles but also enjoy a fulfilling career path. With competitive benefits such as 25 days annual leave, enhanced parental leave, and a car benefit scheme, we strive to create a workplace where our team members feel valued and motivated to deliver exceptional service.
StudySmarter Expert Advice🤫
We think this is how you could land Technician
✨Tip Number 1
Get to know the company! Research Steven Eagell Group and understand their values and culture. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to vehicle diagnostics and customer service. We want you to feel confident and ready to showcase your skills and passion for the automotive industry.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at Steven Eagell Group.
We think you need these skills to ace Technician
Some tips for your application 🫡
Show Off Your Skills:Make sure to highlight your qualifications as a Level 2 Vehicle Technician or Diagnostic Technician. We want to see your experience and how it aligns with the role, so don’t hold back on showcasing your technical skills!
Tailor Your Application:Take a moment to customise your application for this specific role. Mention your passion for the automotive industry and any relevant experience, especially if you've worked with Toyota or Lexus before. It helps us see why you’d be a great fit!
Be Professional Yet Personable:When writing your application, keep it professional but let your personality shine through. We value communication skills, so show us how you can connect with customers and colleagues alike in a warm and engaging way.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Don’t miss out – we can’t wait to hear from you!
How to prepare for a job interview at Steven Eagell Group
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to vehicle servicing and diagnostics. Familiarise yourself with Toyota's standards and any specific tools or technologies they use. This will show that you're not just qualified, but genuinely interested in the role.
✨Showcase Your Experience
Prepare to discuss your previous experience in the automotive industry, especially if you've worked with Toyota or Lexus. Be ready to share specific examples of how you've diagnosed faults or completed repairs efficiently. This will help demonstrate your hands-on skills and problem-solving abilities.
✨Communicate Clearly
Since you'll be interacting with customers, practice explaining technical issues in simple terms. Think about how you would communicate a repair need to someone without a technical background. This will highlight your communication skills and ability to build rapport.
✨Be a Team Player
Emphasise your ability to work collaboratively within a team. Share examples of how you've supported or coached others, especially apprentice technicians. This aligns with the company's values and shows that you're committed to fostering a positive work environment.
