At a Glance
- Tasks: Engage with customers, understand their needs, and guide them to the perfect vehicle.
- Company: Join a family-run automotive retailer known for teamwork and career growth.
- Benefits: Competitive salary, company car, generous leave, and training opportunities.
- Other info: Enjoy a supportive environment with excellent perks and recognition.
- Why this job: Make a real impact in customer experiences while growing your automotive career.
- Qualifications: Strong communication skills and a passion for cars are essential.
The predicted salary is between 30000 - 55000 £ per year.
Base Salary: £25,000 with a guaranteed £30,000 in your first year and £55,000 OTE.
Contract: Permanent - Full Time.
Must Have: A Full UK Driving License.
About Steven Eagell
As an established, family-run automotive retailer in the UK, Steven Eagell Group specialises in the sale of new and used vehicles, alongside comprehensive aftersales services. We take pride in offering a wide range of exciting career opportunities across sales, customer service, technical, administrative and management roles from entry-level positions through to senior leadership. As a family-run business, we value teamwork, integrity and long-term career development, creating an environment where individuals can grow and thrive. Whether you have a passion for sales and delivering exceptional customer experiences, strong organisational and financial skills, or technical expertise in automotive diagnostics and repair, there is a place for you within our team.
Your Responsibilities as a Sales Executive:
- Talks with and listens to customers to build rapport and understands their requirements.
- You will build trust, communicate effectively and surpass our customer's expectations, whilst providing a service-based experience. In essence you will ensure that our customer’s buying experience is industry leading, in line with our standards.
- Demonstrates the most suitable options to the customer, understanding and adapting to their buying strategy and encouraging them to experience the product through a test drive.
- Uses in-depth product knowledge to guide the customer towards the best choice for them.
- Works with colleagues and other teams across the Centre to provide continuous improvement and seamless service to customers (e.g. attending to Aftersales customers, with the aim of obtaining new business).
- Ensures opportunities for sales by other teams are followed up by the most appropriate specialist (e.g. Fleet Sales).
What we are looking for in a Sales Executive:
- Strong communication skills – easily builds up relationships internally and with customers, pleasant and demonstrates humility.
- Strong interest in automotive and agility to learn about new products.
- Results-focused.
- Strong people skills - approachable, a good listener and empathetic to customer needs.
- Extremely organised with great attention to detail.
- Customer and service-oriented, in a busy high-pressure environment.
- Analytical and quick thinking.
- A team player.
What we offer you:
- Company Car.
- One in four weekends off.
- 22 days annual leave + Bank Holidays and your Birthday Off.
- Long Service Awards / Colleague Recognition.
- Enhanced Maternity / Paternity at qualifying service length.
- Car Benefit Scheme after successful completion of a probation period.
- Sales Incentives.
- Comprehensive training provided.
- Company pension scheme.
- Death in Service.
- Access to high street discounts through Perk Box.
- In-house, manufacturer & professional qualifications.
- Staff referral scheme.
- Access to medical cover through Simply Health.
If you’re ready to begin or further your automotive career with a supportive, customer-focused organisation, we encourage you to apply today and become a part of our team and contribute to a proud customer-focused automotive company.
Toyota Sales Executive in Stourbridge employer: Steven Eagell Group
At Steven Eagell Group, we pride ourselves on being a family-run automotive retailer that fosters a supportive and collaborative work environment. With a strong emphasis on teamwork, integrity, and long-term career development, we offer our employees exciting opportunities for growth, comprehensive training, and a range of benefits including a company car, enhanced leave policies, and access to medical cover. Join us in Stourbridge to be part of a customer-focused team where your contributions are valued and rewarded.
