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- Tasks: Engage with customers, understand their needs, and provide exceptional service in automotive sales.
- Company: Join a family-run automotive retailer known for teamwork and career growth.
- Benefits: Competitive salary, company car, generous leave, and training opportunities.
- Why this job: Make a real impact in customer experiences while growing your automotive career.
- Qualifications: Strong communication skills and a passion for cars are essential.
- Other info: Enjoy a supportive environment with excellent perks and career development.
The predicted salary is between 30000 - 35000 £ per year.
Locations: Toyota Stourbridge
Time type: Full time
Posted on: Posted Today
Time left to apply: End Date: April 9, 2026 (12 days left to apply)
Job requisition id: JR100047
Base Salary: £25,000 with a guaranteed £30,000 in your first year and £55,000 OTE
Contract: Permanent - Full Time
Must Have: A Full UK Driving License
About Steven Eagell: As an established, family-run automotive retailer in the UK, Steven Eagell Group specialises in the sale of new and used vehicles, alongside comprehensive aftersales services. We take pride in offering a wide range of exciting career opportunities across sales, customer service, technical, administrative and management roles from entry-level positions through to senior leadership. As a family-run business, we value teamwork, integrity and long-term career development, creating an environment where individuals can grow and thrive. Whether you have a passion for sales and delivering exceptional customer experiences, strong organisational and financial skills, or technical expertise in automotive diagnostics and repair, there is a place for you within our team.
Your Responsibilities as a Sales Executive:
- Talks with and listens to customers to build rapport and understands their requirements.
- You will build trust, communicate effectively and surpass our customer's expectations, whilst providing a service-based experience. In essence you will ensure that our customer’s buying experience is industry leading, in line with our standards.
- Demonstrates the most suitable options to the customer, understanding and adapting to their buying strategy and encouraging them to experience the product through a test drive.
- Uses in-depth product knowledge to guide the customer towards the best choice for them.
- Works with colleagues and other teams across the Centre to provide continuous improvement and seamless service to customers (e.g. attending to Aftersales customers, with the aim of obtaining new business).
- Ensures opportunities for sales by other teams are followed up by the most appropriate specialist (e.g. Fleet Sales).
What we are looking for in a Sales Executive:
- Strong communication skills – easily builds up relationships internally and with customers, pleasant and demonstrates humility.
- Strong interest in automotive and agility to learn about new products.
- Results-focused.
- Strong people skills - approachable, a good listener and empathetic to customer needs.
- Extremely organised with great attention to detail.
- Customer and service-oriented, in a busy high-pressure environment.
- Analytical and quick thinking.
- A team player.
What we offer you:
- Company Car.
- One in four weekends off.
- 22 days annual leave + Bank Holidays and your Birthday Off.
- Long Service Awards / Colleague Recognition.
- Enhanced Maternity / Paternity at qualifying service length.
- Car Benefit Scheme after successful completion of a probation period.
- Sales Incentives.
- Comprehensive training provided.
- Company pension scheme.
- Death in Service.
- Access to high street discounts through Perk Box.
- In-house, manufacturer & professional qualifications.
- Staff referral scheme.
- Access to medical cover through Simply Health.
If you’re ready to begin or further your automotive career with a supportive, customer-focused organisation, we encourage you to apply today and become a part of our team and contribute to a proud customer-focused automotive company.
Sales Executive in Stourbridge employer: Steven Eagell Group
Contact Detail:
Steven Eagell Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Executive in Stourbridge
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Steven Eagell Group. Understand their values and what makes them tick. This way, you can tailor your answers to show how you fit right in with their family-run vibe.
✨Tip Number 2
Practice your people skills! Since this role is all about building relationships, try role-playing with a friend or family member. Focus on listening and responding to their needs, just like you would with customers.
✨Tip Number 3
Show off your passion for cars! Whether it’s talking about your favourite models or recent automotive trends, let your enthusiasm shine through. It’ll help you connect with the team and show that you’re genuinely interested in the industry.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It’s a great way to reiterate your interest in the position and keep you fresh in their minds. Plus, it shows you’re proactive!
We think you need these skills to ace Sales Executive in Stourbridge
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Sales Executive role. Highlight your communication skills and any previous sales experience to show us you're the right fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about the automotive industry and how you can contribute to our team. Keep it friendly and professional!
Showcase Your People Skills: Since this role is all about building relationships, make sure to mention any experiences where you've successfully connected with customers or worked in a team. We love seeing those strong people skills!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any updates from us!
How to prepare for a job interview at Steven Eagell Group
✨Know Your Product
Before the interview, make sure you have a solid understanding of the automotive products and services offered by Steven Eagell. Familiarise yourself with their latest models and features, as well as any promotions or unique selling points. This will not only impress your interviewers but also show your genuine interest in the role.
✨Showcase Your People Skills
As a Sales Executive, strong communication and interpersonal skills are key. Prepare examples from your past experiences where you've successfully built rapport with customers or resolved conflicts. Highlighting your ability to listen and empathise will resonate well with the interviewers.
✨Demonstrate Results Focus
Be ready to discuss your previous sales achievements and how you met or exceeded targets. Use specific metrics or examples to illustrate your results-driven mindset. This will help convey that you understand the importance of performance in a sales role.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your enthusiasm for the position and the company. Inquire about the team dynamics, training opportunities, or how success is measured in the role. This not only demonstrates your interest but also helps you gauge if the company is the right fit for you.