At a Glance
- Tasks: Ensure the workshop runs smoothly and efficiently while managing repairs and servicing.
- Company: Join a family-run automotive retailer with a focus on teamwork and career growth.
- Benefits: Enjoy 25 days annual leave, bonuses, and comprehensive training opportunities.
- Other info: Be part of a supportive team with excellent career advancement potential.
- Why this job: Make a real impact in a fast-paced environment while developing your automotive skills.
- Qualifications: Experience in a vehicle workshop and strong organisational skills are essential.
The predicted salary is between 30000 - 30000 £ per year.
Contract: Full Time, Permanent
Salary: up to £30,000 DOE + Bonus
About Steven Eagell
As an established, family-run automotive retailer in the UK, Steven Eagell Group specialises in the sale of new and used vehicles, alongside comprehensive aftersales services. We take pride in offering a wide range of exciting career opportunities across sales, customer service, technical, administrative and management roles from entry-level positions through to senior leadership. As a family-run business, we value teamwork, integrity and long-term career development, creating an environment where individuals can grow and thrive.
Your Responsibilities as a Workshop Controller:
The Workshop Controller makes sure the workshop runs smoothly, efficiently, and profitably. They ensure all repairs and servicing are done to a high standard, on time, and following company and manufacturer guidelines. They act as the main link between the front desk, technicians, and parts team, helping keep work moving and customers happy.
Key Responsibilities:
- Assign jobs to technicians based on their skills and workload
- Keep the workshop running efficiently and on schedule
- Make sure all work meets quality standards
- Update the service team on job progress and completion times
- Help technicians with technical questions when needed
- Ensure health and safety rules are followed
- Check job cards are completed correctly
- Work with the parts team to get parts on time
- Spot delays and fix workflow issues
- Check completed work before vehicles are returned to customers
- Support training and development of the team
- Help meet targets like productivity and customer satisfaction
What we are looking for in a Workshop Controller:
- Has experience working in a vehicle workshop or similar environment
- Good at organising work and managing time
- Can lead and support a team
- Communicates clearly with different departments
- Understands vehicle repairs and servicing
- Pays attention to detail and quality
- Can solve problems quickly and calmly
- Comfortable working in a busy, fast-paced setting
- Basic understanding of health and safety in a workshop
- Motivated to help the business meet its targets
What we offer you:
- 25 days annual leave + Bank Holidays and your Birthday Off
- Long Service Awards / Colleague Recognition
- Enhanced Maternity / Paternity at qualifying service length
- Car Benefit Scheme after successful completion of a probation period
- Sales Incentives
- Comprehensive training provided
- Company pension scheme
- Death in Service
- Access to high street discounts through Perk Box
- In-house, manufacturer & professional qualifications
- Staff referral scheme
- Access to medical cover through Simply Health
If you’re ready to begin or further your automotive career with a supportive, customer-focused organisation, we encourage you to apply today and become a part of our team and contribute to a proud customer-focused automotive company.
Workshop Controller in Rayleigh employer: Steven Eagell Group
At Steven Eagell Group, we pride ourselves on being a family-run automotive retailer that fosters a supportive and collaborative work environment. With a strong emphasis on employee growth, we offer comprehensive training, generous benefits including 25 days of annual leave plus bank holidays, and a commitment to recognising long service. Join us in Rayleigh, where your contributions as a Workshop Controller will be valued, and you will have the opportunity to thrive in a dynamic and customer-focused setting.
StudySmarter Expert Advice🤫
We think this is how you could land Workshop Controller in Rayleigh
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues in the automotive industry. They might know about openings or can put in a good word for you at Steven Eagell.
✨Tip Number 2
Prepare for interviews by practising common questions related to workshop management. Think about how you’d handle specific scenarios, like resolving conflicts between technicians or ensuring quality standards are met.
✨Tip Number 3
Show your passion for the automotive industry! During interviews, share your experiences and what excites you about working as a Workshop Controller. Let them see your enthusiasm for delivering top-notch service.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Steven Eagell team.
We think you need these skills to ace Workshop Controller in Rayleigh
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Workshop Controller role. Highlight your experience in vehicle workshops and any relevant skills that match the job description. We want to see how you can bring your unique strengths to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background makes you a perfect fit. We love hearing personal stories that connect you to the automotive industry.
Showcase Your Team Spirit:Since we value teamwork, make sure to mention any experiences where you've successfully led or supported a team. Share examples of how you’ve communicated effectively with different departments to keep things running smoothly.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be one step closer to joining our family-run business where you can grow and thrive!
How to prepare for a job interview at Steven Eagell Group
✨Know Your Stuff
Make sure you brush up on your knowledge of vehicle repairs and servicing. Familiarise yourself with common workshop processes and the specific services offered by Steven Eagell Group. This will show that you're genuinely interested in the role and understand what it takes to keep a workshop running smoothly.
✨Showcase Your Organisational Skills
As a Workshop Controller, you'll need to manage time and resources effectively. Prepare examples from your past experience where you've successfully organised work or led a team. Be ready to discuss how you prioritise tasks and handle busy situations, as this will demonstrate your ability to thrive in a fast-paced environment.
✨Communicate Clearly
Effective communication is key in this role. Think about how you can convey information clearly between technicians, the front desk, and the parts team. During the interview, practice articulating your thoughts and be prepared to answer questions about how you would handle communication challenges in the workshop.
✨Problem-Solving Mindset
Be ready to discuss how you approach problem-solving, especially in a workshop setting. Think of specific instances where you've identified workflow issues or delays and how you resolved them. This will highlight your ability to stay calm under pressure and find solutions quickly, which is crucial for a Workshop Controller.
