At a Glance
- Tasks: Ensure the workshop runs smoothly and efficiently while maintaining high-quality standards.
- Company: Join a family-run automotive retailer with a focus on teamwork and career growth.
- Benefits: Enjoy 25 days annual leave, bonuses, and comprehensive training opportunities.
- Other info: Be part of a supportive team that values integrity and long-term development.
- Why this job: Make a real impact in a fast-paced environment while developing your automotive skills.
- Qualifications: Experience in a vehicle workshop and strong organisational skills are essential.
The predicted salary is between 30000 - 30000 £ per year.
Contract: Full Time, Permanent
Salary: up to £30,000 DOE + Bonus
About Steven Eagell
As an established, family-run automotive retailer in the UK, Steven Eagell Group specialises in the sale of new and used vehicles, alongside comprehensive aftersales services. We take pride in offering a wide range of exciting career opportunities across sales, customer service, technical, administrative and management roles from entry-level positions through to senior leadership. As a family-run business, we value teamwork, integrity and long-term career development, creating an environment where individuals can grow and thrive. Whether you have a passion for sales and delivering exceptional customer experiences, strong organisational and financial skills, or technical expertise in automotive diagnostics and repair, there is a place for you within our team.
Your Responsibilities as a Workshop Controller:
The Workshop Controller makes sure the workshop runs smoothly, efficiently, and profitably. They ensure all repairs and servicing are done to a high standard, on time, and following company and manufacturer guidelines. They act as the main link between the front desk, technicians, and parts team, helping keep work moving and customers happy.
Key Responsibilities:
- Assign jobs to technicians based on their skills and workload
- Keep the workshop running efficiently and on schedule
- Make sure all work meets quality standards
- Update the service team on job progress and completion times
- Help technicians with technical questions when needed
- Ensure health and safety rules are followed
- Check job cards are completed correctly
- Work with the parts team to get parts on time
- Spot delays and fix workflow issues
- Check completed work before vehicles are returned to customers
- Support training and development of the team
- Help meet targets like productivity and customer satisfaction
What we are looking for in a Workshop Controller:
- Has experience working in a vehicle workshop or similar environment
- Good at organising work and managing time
- Can lead and support a team
- Communicates clearly with different departments
- Understands vehicle repairs and servicing
- Pays attention to detail and quality
- Can solve problems quickly and calmly
- Comfortable working in a busy, fast-paced setting
- Basic understanding of health and safety in a workshop
- Motivated to help the business meet its targets
What we offer you:
- 25 days annual leave + Bank Holidays and your Birthday Off
- Long Service Awards / Colleague Recognition
- Enhanced Maternity / Paternity at qualifying service length
- Car Benefit Scheme after successful completion of a probation period
- Sales Incentives
- Comprehensive training provided
- Company pension scheme
- Death in Service
- Access to high street discounts through Perk Box
- In-house, manufacturer & professional qualifications
- Staff referral scheme
- Access to medical cover through Simply Health
If you’re ready to begin or further your automotive career with a supportive, customer-focused organisation, we encourage you to apply today and become a part of our team and contribute to a proud customer-focused automotive company.
Senior Workshop Controller – Drive Efficiency & Quality in Rayleigh employer: Steven Eagell Group
At Steven Eagell Group, we pride ourselves on being a family-run automotive retailer that fosters a supportive and collaborative work environment. With a strong emphasis on teamwork, integrity, and long-term career development, we offer our employees ample opportunities for growth, comprehensive training, and a range of benefits including generous annual leave, enhanced parental leave, and access to medical cover. Join us in Rayleigh and be part of a dedicated team that values quality and customer satisfaction in every aspect of our service.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Workshop Controller – Drive Efficiency & Quality in Rayleigh
✨Tip Number 1
Network like a pro! Reach out to your contacts in the automotive industry and let them know you're on the lookout for a Workshop Controller role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of vehicle repairs and servicing. Be ready to discuss how you've managed teams and improved efficiency in past roles. Show them you’re not just a fit for the job, but the perfect match for their team!
✨Tip Number 3
Don’t forget to showcase your problem-solving skills! During interviews, share specific examples of how you've tackled challenges in a workshop setting. This will demonstrate your ability to keep things running smoothly and efficiently.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our family-run business and contributing to our customer-focused approach.
We think you need these skills to ace Senior Workshop Controller – Drive Efficiency & Quality in Rayleigh
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Workshop Controller role. Highlight your organisational skills, leadership experience, and any relevant automotive knowledge to catch our eye!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how you can contribute to our team. Be sure to mention your problem-solving abilities and commitment to quality.
Showcase Your Experience:When detailing your work history, focus on your achievements in previous roles. If you've improved efficiency or customer satisfaction in a workshop setting, let us know! Numbers and specific examples can really make your application stand out.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s quick and easy, and we’ll be able to review your application promptly. Don’t miss out on this opportunity!
How to prepare for a job interview at Steven Eagell Group
✨Know Your Stuff
Make sure you brush up on your knowledge of vehicle repairs and servicing. Familiarise yourself with common workshop processes and the specific services offered by Steven Eagell. This will help you answer technical questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Organisational Skills
As a Workshop Controller, you'll need to manage time and resources effectively. Prepare examples from your past experience where you've successfully organised work or led a team. Highlight how you kept things running smoothly, especially in busy environments.
✨Communicate Clearly
Since the role involves liaising between different departments, practice clear and concise communication. Think of scenarios where you’ve had to explain complex information simply or resolve misunderstandings. This will demonstrate your ability to keep everyone on the same page.
✨Problem-Solving Mindset
Be ready to discuss how you've tackled challenges in previous roles. Think of specific instances where you identified workflow issues or delays and how you resolved them. This will show your potential employer that you can think on your feet and maintain efficiency under pressure.
