At a Glance
- Tasks: Deliver and collect vehicles while providing top-notch customer service.
- Company: Join a family-run automotive retailer with a supportive culture.
- Benefits: Enjoy 25 days annual leave, birthday off, and high street discounts.
- Other info: Comprehensive training and career growth opportunities await you.
- Why this job: Kickstart your automotive career in a dynamic and customer-focused environment.
- Qualifications: Full UK driving licence and excellent communication skills required.
The predicted salary is between 26400 - 28000 £ per year.
Salary: £12.71ph
Contract: Permanent - Full Time (Mon – Friday, plus 1 in 3 Saturdays)
Must Have: A full UK Driving License
About Steven Eagell: As an established, family-run automotive retailer in the UK, Steven Eagell Group specialises in the sale of new and used vehicles, alongside comprehensive aftersales services. We take pride in offering a wide range of exciting career opportunities across sales, customer service, technical, administrative and management roles from entry-level positions through to senior leadership. As a family-run business, we value teamwork, integrity and long-term career development, creating an environment where individuals can grow and thrive.
Your Responsibilities as a Service Driver:
- Deliver and collect customer vehicles in a safe, timely, and professional manner.
- Build strong rapport with customers and develop a clear understanding of their needs.
- Provide exceptional levels of customer service at all times, ensuring customer care remains a top priority.
- Maintain a professional and courteous image when interacting with customers and colleagues.
- Ensure all vehicles are presented to a high standard and meet customer expectations before delivery or collection.
- Carry out vehicle valeting and preparation duties when required.
- Report any customer complaints, concerns, or vehicle issues to management immediately.
- Complete all relevant paperwork and vehicle checks accurately.
- Adhere to all company procedures, road safety regulations, and health & safety requirements.
- Support the wider team and undertake any additional duties required within the role.
What we are looking for in a Service Driver:
- Excellent customer service and communication skills
- Strong customer handling and relationship-building abilities
- Professional appearance and positive attitude at all times
- Reliable, punctual, and able to work effectively under pressure
- Good organisational and time management skills
- Ability to deliver vehicles within allocated timescales
- Full UK driving licence with a clean or acceptable driving record
- Flexible and team-oriented approach to work
What we offer you:
- 25 days annual leave + Bank Holidays and your Birthday Off
- Long Service Awards / Colleague Recognition
- Enhanced Maternity / Paternity at qualifying service length
- Car Benefit Scheme after successful completion of a probation period
- Sales Incentives
- Comprehensive training provided
- Company pension scheme
- Death in Service
- Access to high street discounts through Perk Box
- In-house, manufacturer & professional qualifications
- Staff referral scheme
- Access to medical cover through Simply Health
If you’re ready to begin or further your automotive career with a supportive, customer-focused organisation, we encourage you to apply today and become a part of our team and contribute to a proud customer-focused automotive company.
Service Driver in Oxford employer: Steven Eagell Group
At Steven Eagell Group, we pride ourselves on being a family-run automotive retailer that fosters a supportive and collaborative work environment. As a Service Driver in Oxford, you will enjoy competitive pay, generous annual leave, and opportunities for professional development, all while contributing to a customer-focused team that values integrity and teamwork. With comprehensive training and unique benefits like a Car Benefit Scheme and high street discounts, we are committed to helping our employees thrive both personally and professionally.
StudySmarter Expert Advice🤫
We think this is how you could land Service Driver in Oxford
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Steven Eagell Group. Understand their values and what they stand for. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Think about common interview questions related to customer service and driving roles. Prepare your answers, focusing on how your skills align with what they're looking for. We want you to shine when it’s your turn to talk!
✨Tip Number 3
Dress to impress! Make sure you present yourself professionally during the interview. A smart appearance shows that you respect the opportunity and are serious about the role. Plus, it helps create a positive first impression!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your enthusiasm for the Service Driver position!
We think you need these skills to ace Service Driver in Oxford
Some tips for your application 🫡
Show Off Your Customer Service Skills:Make sure to highlight your customer service experience in your application. We want to see how you've built relationships and provided exceptional service in the past, as this is key for a Service Driver role.
Keep It Professional:Your written application should reflect a professional tone. Use clear language and check for any spelling or grammar mistakes. Remember, first impressions count!
Tailor Your Application:Don’t just send out the same application everywhere. Tailor it to us at Steven Eagell by mentioning why you’re excited about this specific role and how your skills match what we’re looking for.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, plus you’ll find all the details you need about the role there!
How to prepare for a job interview at Steven Eagell Group
✨Know Your Stuff
Before the interview, make sure you understand the role of a Service Driver. Familiarise yourself with the responsibilities listed in the job description, like delivering vehicles safely and providing top-notch customer service. This will help you answer questions confidently and show that you're genuinely interested.
✨Show Off Your People Skills
Since this role involves a lot of customer interaction, be prepared to discuss your experience in building rapport with customers. Think of specific examples where you've gone above and beyond to ensure customer satisfaction. This will demonstrate your strong communication skills and positive attitude.
✨Dress to Impress
First impressions matter! Make sure you present yourself professionally for the interview. A smart appearance reflects your understanding of the company's values and the importance of professionalism in the role of a Service Driver.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture or the team you'll be working with. This shows your enthusiasm for the position and helps you gauge if it's the right fit for you. Plus, it gives you a chance to learn more about the supportive environment they offer.
