At a Glance
- Tasks: Engage with customers, understand their needs, and guide them to the perfect vehicle.
- Company: Join a family-run automotive retailer known for teamwork and integrity.
- Benefits: Competitive salary, company car, generous leave, and training opportunities.
- Other info: Enjoy a supportive culture with excellent career growth potential.
- Why this job: Kickstart your career in a dynamic environment with real customer impact.
- Qualifications: Strong communication skills and a passion for cars are essential.
The predicted salary is between 30000 - 55000 £ per year.
Base Salary: £25,000 with a guaranteed £30,000 in your first year and £55,000 OTE
Contract: Permanent - Full Time
Must Have: A Full UK Driving License
About Steven Eagell
As an established, family-run automotive retailer in the UK, Steven Eagell Group specialises in the sale of new and used vehicles, alongside comprehensive aftersales services. We take pride in offering a wide range of exciting career opportunities across sales, customer service, technical, administrative and management roles from entry-level positions through to senior leadership. As a family-run business, we value teamwork, integrity and long-term career development, creating an environment where individuals can grow and thrive. Whether you have a passion for sales and delivering exceptional customer experiences, strong organisational and financial skills, or technical expertise in automotive diagnostics and repair, there is a place for you within our team.
Your Responsibilities as a Sales Executive:
- Talks with and listens to customers to build rapport and understands their requirements.
- You will build trust, communicate effectively and surpass our customer's expectations, whilst providing a service-based experience.
- Demonstrates the most suitable options to the customer, understanding and adapting to their buying strategy and encouraging them to experience the product through a test drive.
- Uses in-depth product knowledge to guide the customer towards the best choice for them.
- Works with colleagues and other teams across the Centre to provide continuous improvement and seamless service to customers.
- Ensures opportunities for sales by other teams are followed up by the most appropriate specialist.
What we are looking for in a Sales Executive:
- Strong communication skills – easily builds up relationships internally and with customers, pleasant and demonstrates humility.
- Strong interest in automotive and agility to learn about new products.
- Results-focused.
- Strong people skills - approachable, a good listener and empathetic to customer needs.
- Extremely organised with great attention to detail.
- Customer and service-oriented, in a busy high-pressure environment.
- Analytical and quick thinking.
- A team player.
What we offer you:
- Company Car.
- One in four weekends off.
- 22 days annual leave + Bank Holidays and your Birthday Off.
- Long Service Awards / Colleague Recognition.
- Enhanced Maternity / Paternity at qualifying service length.
- Car Benefit Scheme after successful completion of a probation period.
- Sales Incentives.
- Comprehensive training provided.
- Company pension scheme.
- Death in Service.
- Access to high street discounts through Perk Box.
- In-house, manufacturer & professional qualifications.
- Staff referral scheme.
- Access to medical cover through Simply Health.
If you’re ready to begin or further your automotive career with a supportive, customer-focused organisation, we encourage you to apply today and become a part of our team and contribute to a proud customer-focused automotive company.
Lexus Sales Executive in Birmingham employer: Steven Eagell Group
At Steven Eagell Group, we pride ourselves on being a family-run automotive retailer that fosters a supportive and collaborative work environment. Our commitment to employee growth is evident through comprehensive training programmes, long service awards, and a range of benefits including a company car, enhanced maternity/paternity leave, and access to medical cover. Join us in Birmingham, where your passion for sales and customer service can flourish in a culture that values teamwork and integrity.
StudySmarter Expert Advice🤫
We think this is how you could land Lexus Sales Executive in Birmingham
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Steven Eagell Group. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your people skills! As a Sales Executive, you'll need to build rapport quickly. Role-play with a friend or family member to get comfortable with listening and responding to customer needs. The more natural you are, the better!
✨Tip Number 3
Show off your product knowledge! Brush up on Lexus vehicles and their features. Being able to discuss the cars confidently will impress your interviewers and demonstrate your passion for the automotive industry.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your appreciation and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Lexus Sales Executive in Birmingham
Some tips for your application 🫡
Show Your Passion for Sales:When you're writing your application, let your enthusiasm for sales shine through! We want to see that you’re not just looking for a job, but that you genuinely love helping customers and making their buying experience exceptional.
Tailor Your CV:Make sure your CV is tailored to the Sales Executive role. Highlight your communication skills and any relevant experience in customer service or sales. We appreciate when applicants take the time to align their skills with what we’re looking for!
Be Personable:In your cover letter, don’t be afraid to show a bit of personality! We value strong people skills and want to know how you build relationships with customers. Share a brief story or example that showcases your approach to customer interactions.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our team!
How to prepare for a job interview at Steven Eagell Group
✨Know Your Product Inside Out
As a Sales Executive, you'll need to demonstrate in-depth knowledge of the vehicles you're selling. Research Lexus models, features, and benefits thoroughly. This will not only impress your interviewers but also prepare you for real customer interactions.
✨Showcase Your People Skills
Since strong communication and relationship-building are key for this role, practice your interpersonal skills. Prepare examples of how you've successfully built rapport with customers or colleagues in the past. This will highlight your ability to connect with clients effectively.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and customer service approach. Think of scenarios where you had to handle difficult customers or adapt to changing situations. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Demonstrate Your Results-Driven Mindset
The role is results-focused, so be ready to discuss your past achievements. Whether it's sales targets you've met or customer satisfaction scores you've improved, quantifying your successes will show that you're goal-oriented and ready to contribute to the team.
