Automotive Service Advisor - Customer Experience Leader

Automotive Service Advisor - Customer Experience Leader

Full-Time 32000 - 33509 Β£ / year (est.) No working from home possible
Steven Eagell Group

At a Glance

  • Tasks: Be the face of our service team, guiding customers through their automotive journey.
  • Company: Join the Steven Eagell Group, a leader in customer service excellence.
  • Benefits: Enjoy competitive pay, training opportunities, and a supportive team environment.
  • Other info: Great opportunity for career growth in the automotive industry.
  • Why this job: Make a real difference in customer experiences while working with a passionate team.
  • Qualifications: Must have a full UK driving licence and a knack for customer service.

The predicted salary is between 32000 - 33509 Β£ per year.

Steven Eagell Group is seeking a Service Advisor to join their Toyota service team in the UK.

You will be a customer-facing ambassador, managing the service journey from intake to completion and ensuring an exceptional customer experience.

Responsibilities include accurate estimating, scheduling, and showroom/ workshop coordination, while identifying service and parts opportunities.

A full UK driving license is required, with a strong emphasis on service excellence and team collaboration.

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Automotive Service Advisor - Customer Experience Leader employer: Steven Eagell Group

At Steven Eagell Group, we pride ourselves on fostering a dynamic and supportive work environment in Ashford, where our Automotive Sales Executives are empowered to excel. With competitive salaries, a company car, and a robust benefits package, we prioritise employee growth and satisfaction, ensuring that our team members have the resources and opportunities to thrive in their careers while delivering exceptional customer experiences.

Steven Eagell Group

Contact Details:

Steven Eagell Group Recruitment Team

We think you need these skills to ace Automotive Service Advisor - Customer Experience Leader

Communication Skills
Problem-Solving Skills
Attention to Detail
Adaptability
Teamwork
Time Management
Customer Service Skills