At a Glance
- Tasks: Coordinate customer supply needs and enhance the customer experience in a dynamic manufacturing environment.
- Company: Established manufacturing business known for operational excellence and strong customer relationships.
- Benefits: Starting salary of £28,290 with potential increases, pension matching, and health plan.
- Other info: Flexible working hours and opportunities for career growth in a thriving industry.
- Why this job: Join a supportive team and make a real impact on customer satisfaction and project success.
- Qualifications: Teamwork experience, strong communication skills, and good computer literacy are essential.
The predicted salary is between 28290 - 30290 £ per year.
LOCATION: Hull, East Yorkshire
SALARY AND BENEFITS: £28,290 - increasing by £1000 after 6 months and subject to successful performance criteria a further £1000 after 12 months, taking the salary to £30,290. Pension up to 10% matching and a company health plan.
THE ROLE: Our client is a well-respected and established business in the manufacturing sector, requiring a Supply Chain Coordinator to join their customer supply team. This is a 2-year fixed term position. The Supply Chain Coordinator is the link between external sales, operational teams and customers, promoting operational excellence and elevating the customer experience.
Working hours are: Monday – Thursday 8:30am – 5:00pm (45-minute lunch break), Friday 8:30am – 4:00pm (1 hour lunch break). They have a flex policy and core hours of 9:30 to 3 which may be available to use after training.
KEY RESPONSIBILITIES:
- Maintain strong relationships with key customers via telephone communication and face-to-face visits to understand their supply and project requirements.
- Serve as the main point of contact between customers and internal teams.
- Collate, analyse and input customer forecasts and VMI schedules and liaise with planning, purchasing and sales on any significant fluctuations.
- Process, confirm and follow up customer orders accurately and efficiently.
- Issue agreed stock reports, monitor stock levels and coordinate replenishment to meet customer demand in line with agreed finished goods and raw material lead times as well as production capacity.
- Address customer queries; investigate internally and suggest solutions.
- Develop project timelines, track progress and adjust as necessary to meet agreed deadlines.
- Collaborate with internal teams to ensure that customer project requirements are met.
- Work with internal teams to streamline operations and reduce errors or delays.
- Work towards achievement of the team and business KPIs.
YOU MUST HAVE THE FOLLOWING:
- Experience of working successfully within a team.
- Experience of handling high-profile customer accounts.
- Good computer literacy skills, predominantly MS Word and Excel.
- Experience of SAP is desirable but not essential.
- Experience of working in manufacturing.
A full job spec is available for this role.
Customer Supply Coordinator employer: Steve Ball
As a Customer Supply Coordinator in Hull, East Yorkshire, you will join a well-respected manufacturing firm that values operational excellence and customer satisfaction. The company offers competitive salary progression, a generous pension scheme, and a health plan, all within a supportive work culture that encourages collaboration and flexibility. With opportunities for professional growth and a focus on employee well-being, this role is ideal for those seeking meaningful and rewarding employment in a dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Supply Coordinator
✨Tap into Temp Agency Networks
If you're eyeing a temporary role in supply chain operations, temp agencies can be your best pals. They often have exclusive contracts with companies like Steve Ball that might not be posted publicly. Get registered with a few reputable agencies and stay in touch—they might just have the perfect gig for you!
✨Make Your Skills Shine
In the world of supply chain operations, showcasing your relevant skills can set you apart in a heartbeat. Try to highlight your experience with logistics software or inventory management techniques when chatting with potential employers. Offer specific examples of how you’ve streamlined operations in the past; it’s all about making that connection!
✨Join Supply Chain Meetups
Getting out there in the community isn’t just for full-time roles! Attend local supply chain meetups and networking events, as they can lead to temporary job opportunities. Plus, you never know—someone in the room could know about an immediate opening at Steve Ball or have tips on where to look.
✨Be Agile and Available
For temporary positions, having flexibility can make you much more desirable to employers. Keep your schedule open and be ready to jump into assignments at short notice. If you can show that you’re adaptable, companies like Steve Ball will notice and might keep you in mind for future temporary opportunities!
We think you need these skills to ace Customer Supply Coordinator
Some tips for your application 🫡
Highlight Your Supply Chain Knowledge:Make sure you showcase any relevant coursework or experience in supply chain management in your CV. If you've worked with inventory management systems, logistics planning, or demand forecasting, include specific examples to demonstrate your skills—this is key in supply chain operations!
Certifications Can Make a Difference:If you've got any certifications related to supply chain operations, like APICS or Six Sigma, splash them in your CV! They can really help you stand out. Temporary roles often look for candidates who can hit the ground running, so proving you’ve got that extra knowledge is a big plus.
Emphasise Flexibility in Your Application:Since this is a temporary role, it's super important to highlight your flexibility and readiness to adapt to new environments. In your cover letter, mention your ability to learn quickly and your willingness to take on diverse tasks—this shows that you're the right fit for a dynamic supply chain environment.
Make Your CV Concise and Relevant:Keep your CV tight and relevant, focusing on the most important past experiences that relate directly to supply chain operations. Avoid filler and concentrate on the skills and experiences that will impress Steve Ball and relate to the temporary nature of the role. Let's get you that interview!
How to prepare for a job interview at Steve Ball
✨Know Your Supply Chain Tools
Brush up on the specific tools and software commonly used in supply chain operations, like SAP or Oracle. Make sure to highlight your familiarity with these during the interview at Steve Ball, as it shows you're ready to hit the ground running.
✨Demonstrate Problem-Solving Skills
In a temporary role, they’ll want to see how quickly you can adapt and solve problems. Prepare for scenario-based questions that may ask how you’d handle disruptions like delays or inventory shortages. Think of real examples from your past experiences to share!
✨Flexibility is Key
As this is a temporary position, emphasise your willingness to be flexible. Talk about how you’ve quickly adapted to changes in previous roles or how you’re able to step in and learn new processes swiftly, especially those unique to Steve Ball.
✨Prepare for Team Dynamics
Temporary roles often require quick integration into teams. Be ready to discuss your communication style and how you work collaboratively. You might face questions about working with cross-functional teams, so think about how you can highlight your teamwork skills.
