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- Tasks: Assist customers with insurance needs via phone, no cold calling involved.
- Company: Join Sterling Insurance, part of the award-winning Adrian Flux Group, known for flexible work arrangements.
- Benefits: Enjoy flexible hours, remote work options, and a competitive salary with performance bonuses.
- Why this job: Achieve a better work-life balance while developing your career in a supportive environment.
- Qualifications: Previous motor insurance experience preferred; strong communication skills and a friendly personality required.
- Other info: Full training provided, with clear paths for career progression and promotion from within.
The predicted salary is between 23000 - 25000 £ per year.
Sterling Insurance has been growing steadily every year since 1989 and is now seeking candidates who are looking for a better balance between work and personal life.
Are you interested in working from home on a full-time basis?
Would you prefer a shorter working week to help achieve a healthier work-life balance?
Would you like the chance to earn additional income when needed?
If this sounds like the kind of opportunity you have been searching for, please continue reading.
Sterling Insurance is currently recruiting individuals to join our expanding Sales Team. This team supports the continued growth in new business that we have seen over the past year. In this role, you will assist customers with their insurance needs, primarily through telephone communication. You will handle incoming calls from clients, and there is no cold calling involved.
You will be joining a company that is part of the Adrian Flux Group, which received recognition for its market-leading flexible working arrangements at the United Kingdom Culture Awards in 2023.
Five reasons to consider applying for this role:
- Flexible working hours. After completing training, you can manage your own schedule, working either 30 or 35 hours per week, with no weekend shifts required.
- Starting salary ranges from £23K to 25K, depending on experience.
- Paid overtime is available after training. You can earn £15 per hour, and up to £18.75 for hours worked beyond your weekly schedule. Just five extra hours per week could add over £4,000 to your annual income.
- Career development opportunities. You can increase your basic salary through our annual grading system, which offers up to £28,500 P.A.
- Performance bonuses. Staff who meet all key performance indicators and targets can earn up to £300 per month.
Career progression is encouraged.We promote only from within, and with the right attitude and effort, advancement into management roles can happen quickly. Our current record for promotion to management is 24 months.
Requirements:
Previous experience in motor insurance is preferred. You should have strong communication skills, be confident, resilient, and possess a friendly and helpful personality. Basic computer skills are also necessary.
Role Overview:
Your main responsibilities will involve speaking with customers, understanding their needs, providing quotes for private motor and commercial van insurance, and securing NB polices. You will also take payments, handle online quotes, and follow up with customers who have requested call-backs.
Full training will be provided, including product knowledge, system usage, insurance underwriting, and sales techniques. A confident and friendly telephone manner is essential.
Daily responsibilities may include:
- Handling a minimum of thirty calls per day.
- Working collaboratively with your team and receiving support from your Team Manager.
- Meeting service level benchmarks set by your manager.
- Striving to improve call quality and maintaining compliance with industry regulations.
- Achieving personal and team targets.
- Learning and applying product knowledge to assess client needs accurately.
- Promoting additional products and benefits where appropriate.
- Staying organized and communicating effectively in a fast-paced environment.
- Making outbound calls to follow up on leads and sell NB policies.
- Providing excellent customer service, often being the first point of contact after the initial sale.
- Building professional relationships with team members.
Working Hours:
Flexible working is available from Monday to Friday between 9 am 7 pm in the evening.
Let us know your preferred working pattern.
Saturday work is optional, with hours from 9am to 2pm in the afternoon.
Staff Benefits:
- Part of the Adrian Flux Group
- Company pension scheme
- Holiday allowance varies with your working pattern, with up to twenty-five days of paid holiday plus bank holidays available
- Ability to choose your own working schedule
- Remote working options
- Transparent monthly bonus system
- Comprehensive training provided
- Excellent opportunities for promotion
- Regular competitions held daily, weekly, and monthly
If this sounds like the right opportunity for your lifestyle and career goals, please apply now. If you have any questions, feel free to contact us.
Insurance Sales Specialist in Harlow employer: Sterling
Contact Detail:
Sterling Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Insurance Sales Specialist in Harlow
✨Tip Number 1
Familiarise yourself with the insurance industry, particularly motor insurance. Understanding common terms and practices will help you engage confidently during interviews and demonstrate your knowledge of the field.
✨Tip Number 2
Practice your telephone communication skills. Since this role involves handling a high volume of calls, being able to convey information clearly and maintain a friendly tone will be crucial in impressing the hiring team.
✨Tip Number 3
Highlight your ability to work flexibly and manage your time effectively. Given the emphasis on flexible working hours, showcasing your organisational skills and adaptability can set you apart from other candidates.
✨Tip Number 4
Research Sterling Insurance and the Adrian Flux Group. Understanding their values, culture, and recent achievements will allow you to tailor your conversation during interviews and show genuine interest in becoming part of their team.
We think you need these skills to ace Insurance Sales Specialist in Harlow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in motor insurance and showcases your strong communication skills. Use specific examples to demonstrate how you've successfully assisted customers in the past.
Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention why you are interested in flexible working arrangements and how you can contribute to the sales team at Sterling Insurance.
Highlight Key Skills: In your application, emphasise your resilience, friendly personality, and ability to work in a fast-paced environment. These traits are essential for handling customer calls effectively.
Prepare for Potential Questions: Think about common interview questions related to sales and customer service. Be ready to discuss how you would handle difficult customer situations or meet performance targets.
How to prepare for a job interview at Sterling
✨Showcase Your Communication Skills
As the role involves handling customer calls, it's crucial to demonstrate your strong communication skills during the interview. Practice speaking clearly and confidently, and be prepared to discuss how you've effectively communicated with clients in the past.
✨Highlight Relevant Experience
If you have previous experience in motor insurance or sales, make sure to highlight this during your interview. Discuss specific examples of how you've met targets or provided excellent customer service, as this will show that you're a good fit for the role.
✨Emphasise Flexibility and Adaptability
Sterling Insurance values flexible working arrangements, so be ready to discuss how you manage your time and adapt to changing circumstances. Share examples of how you've successfully balanced work and personal life in the past.
✨Prepare Questions About Career Development
Since the company promotes from within and offers career progression, prepare thoughtful questions about growth opportunities. This shows your interest in long-term commitment and helps you understand how you can advance within the company.
