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- Tasks: Assist customers with insurance needs via phone, no cold calling involved.
- Company: Join Sterling Insurance, part of the award-winning Adrian Flux Group, known for flexible working.
- Benefits: Enjoy flexible hours, remote work, paid overtime, and up to 25 days holiday.
- Why this job: Achieve a better work-life balance while earning competitive pay and enjoying career growth.
- Qualifications: Previous motor insurance experience preferred; strong communication and computer skills required.
- Other info: Full training provided, with opportunities for promotion within 24 months.
The predicted salary is between 23000 - 25000 £ per year.
Sterling Insurance has been growing steadily every year since 1989 and is now seeking candidates who are looking for a better balance between work and personal life.
Are you interested in working from home on a full-time basis?
Would you prefer a shorter working week to help achieve a healthier work-life balance?
Would you like the chance to earn additional income when needed?
If this sounds like the kind of opportunity you have been searching for, please continue reading.
Sterling Insurance is currently recruiting individuals to join our expanding Sales Team. This team supports the continued growth in new business that we have seen over the past year. In this role, you will assist customers with their insurance needs, primarily through telephone communication. You will handle incoming calls from clients, and there is no cold calling involved.
You will be joining a company that is part of the Adrian Flux Group, which received recognition for its market-leading flexible working arrangements at the United Kingdom Culture Awards in 2023.
Five reasons to consider applying for this role:
- Flexible working hours. After completing training, you can manage your own schedule, working either 30 or 35 hours per week, with no weekend shifts required.
- Starting salary ranges from £23K to 25K, depending on experience.
- Paid overtime is available after training. You can earn £15 per hour, and up to £18.75 for hours worked beyond your weekly schedule. Just five extra hours per week could add over £4,000 to your annual income.
- Career development opportunities. You can increase your basic salary through our annual grading system, which offers up to £28,500 P.A.
- Performance bonuses. Staff who meet all key performance indicators and targets can earn up to £300 per month.
Career progression is encouraged.We promote only from within, and with the right attitude and effort, advancement into management roles can happen quickly. Our current record for promotion to management is 24 months.
Requirements:
Previous experience in motor insurance is preferred. You should have strong communication skills, be confident, resilient, and possess a friendly and helpful personality. Basic computer skills are also necessary.
Role Overview:
Your main responsibilities will involve speaking with customers, understanding their needs, providing quotes for private motor and commercial van insurance, and securing NB polices. You will also take payments, handle online quotes, and follow up with customers who have requested call-backs.
Full training will be provided, including product knowledge, system usage, insurance underwriting, and sales techniques. A confident and friendly telephone manner is essential.
Daily responsibilities may include:
- Handling a minimum of thirty calls per day.
- Working collaboratively with your team and receiving support from your Team Manager.
- Meeting service level benchmarks set by your manager.
- Striving to improve call quality and maintaining compliance with industry regulations.
- Achieving personal and team targets.
- Learning and applying product knowledge to assess client needs accurately.
- Promoting additional products and benefits where appropriate.
- Staying organized and communicating effectively in a fast-paced environment.
- Making outbound calls to follow up on leads and sell NB policies.
- Providing excellent customer service, often being the first point of contact after the initial sale.
- Building professional relationships with team members.
Working Hours:
Flexible working is available from Monday to Friday between 9 am 7 pm in the evening.
Let us know your preferred working pattern.
Saturday work is optional, with hours from 9am to 2pm in the afternoon.
Staff Benefits:
- Part of the Adrian Flux Group
- Company pension scheme
- Holiday allowance varies with your working pattern, with up to twenty-five days of paid holiday plus bank holidays available
- Ability to choose your own working schedule
- Remote working options
- Transparent monthly bonus system
- Comprehensive training provided
- Excellent opportunities for promotion
- Regular competitions held daily, weekly, and monthly
If this sounds like the right opportunity for your lifestyle and career goals, please apply now. If you have any questions, feel free to contact us.
Insurance Sales Specialist in Bishop\'s Stortford employer: Sterling
Contact Detail:
Sterling Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Insurance Sales Specialist in Bishop\'s Stortford
✨Tip Number 1
Familiarise yourself with the insurance industry, particularly motor insurance. Understanding common terms and practices will help you engage confidently during interviews and demonstrate your knowledge of the field.
✨Tip Number 2
Practice your telephone communication skills. Since the role involves handling customer calls, being articulate and friendly over the phone is crucial. Consider role-playing scenarios with a friend to build your confidence.
✨Tip Number 3
Research Sterling Insurance and the Adrian Flux Group. Knowing their values, recent achievements, and work culture can help you tailor your conversation during the interview, showing that you're genuinely interested in joining their team.
✨Tip Number 4
Prepare examples of how you've demonstrated resilience and teamwork in previous roles. The company values these traits, so having specific instances ready will help you stand out as a strong candidate.
We think you need these skills to ace Insurance Sales Specialist in Bishop\'s Stortford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in motor insurance and showcases your strong communication skills. Use specific examples to demonstrate how you've successfully assisted customers in the past.
Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention why you are interested in flexible working hours and how you can contribute to the team’s success.
Highlight Key Skills: In your application, emphasise your resilience, friendly personality, and basic computer skills. These traits are essential for the role and should be clearly articulated.
Prepare for Potential Questions: Think about common interview questions related to customer service and sales. Be ready to discuss how you would handle various scenarios, especially those involving customer interactions over the phone.
How to prepare for a job interview at Sterling
✨Show Your Communication Skills
As an Insurance Sales Specialist, strong communication is key. During the interview, demonstrate your ability to articulate thoughts clearly and listen actively. Practice common interview questions with a friend to refine your responses.
✨Highlight Relevant Experience
If you have previous experience in motor insurance or sales, make sure to discuss it. Share specific examples of how you've successfully assisted customers or met targets in past roles, as this will show your suitability for the position.
✨Emphasise Flexibility and Adaptability
Sterling Insurance values flexible working arrangements. Be prepared to discuss how you manage your time effectively and adapt to changing circumstances, especially in a remote work environment.
✨Prepare Questions About the Role
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful queries about the team dynamics, training processes, and career progression opportunities. This shows your genuine interest in the role and the company.
