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For Companies At a Glance
- Tasks: Lead the transitions team to ensure smooth asset transfers and resolve any issues.
- Company: Join a leading Investment Management firm focused on client asset management.
- Benefits: Enjoy a hybrid work model and competitive salary of £50,000 - £55,000.
- Why this job: Be part of a dynamic team that values continuous improvement and professional development.
- Qualifications: 3-5 years in transitions with 2-3 years in a managerial role; knowledge of asset transfer processes required.
- Other info: Opportunity to mentor team members and enhance operational processes.
The predicted salary is between 40000 - 66000 £ per year.
Job Description
Transitions Supervisor
Permanent
Hybrid
Salary Circa £50,000 – £55,000
Sterling Williams are working alongside an Investment Management firm that are currently recruiting for a supervisor within Operations to take responsibility for the transfer of client assets. Oversee day to day administration within the transitions team, to ensure timely transition of client assets, track and report on assets in transfer and ensure adherence to Service Level agreements and within controls set. Ensure that we have continual cycle of enhanced processes, raised standards and improved quality. Be the point of escalation for any BAU issues. Mentor and develop team members and to align overall business objectives with the team and development.
About You
Responsibilities
Transitions Administration:
Check and process transfer requests received from relationship management teams, liaising with third parties regarding settlement and inputting instructions into Pershing NEXUS system.
Communicate with counterparties, fund managers and custodians to manage the smooth and timely transition of client assets to and from.
Efficient tracking and reporting of assets in transfer using the Asset Tracker system, providing clear and relevant updates to enable the client (internal and external) to monitor progress of the transfer.
Management of Transitions mailbox, post and telephone queries.
Process transfers through our electronic reregistration system – Altus and Origo
Monitor reports and systems to check for receipt of funds and assets, process cheques for the custodian to apply to the accounts.
Process payments to clients and third parties in relation to transfers out.
Ensure adherence to internal and client operational procedures and controls.
Management Support:
Be the first point of contact for internal and external escalations, acting promptly and professionally to resolve any issues.
Co-ordinate procedure updates, team meetings, testing and other activities that may be requested by the business.
Other responsibilities as reasonably required by Transitions Team Leader
Relationship Support:
Maintain relationships with third party administrators, Fund Managers and custodian.
Treat clients (internal and external) and colleagues fairly and adhere to the mission and tenets.
Maintain relationships with other departments.
Continuous Improvement:
Work with the team to ensure adherence of SLAs through appropriate allocation of tasks. Monitor performance against service level agreements and suggest solutions to any problems.
Encourage communication with the team and other areas of the business.
Assist with reviews of processes, systems and procedures – discuss and test changes where necessary.
Training:
Help identify areas for training and development with the team
Share your knowledge amongst the team through guidance and assistance with more complex queries
Promote understanding with the front office teams through feedback and highlighting potential training requirements. Assist with implementation of this.
Knowledge
Knowledge of tax wrapper structures including ISA, SIPP, Offshore Bond.
Strong knowledge of asset transfer process including unit trust, CREST, foreign, certificated and cash movements.
Understanding of the wider operations functions.
3 – 5 years industry experience within a Transitions environment.
2-3 years managerial experience
Knowledge of Pershing NEXUS system is an advantage.
Knowledge of Electronic reregistration and Altus/ Origo is an advantage
Skills
Ability to lead others (demonstrated through relevant examples).
Accuracy, thoroughness and attention to detail.
Organisation and prioritisation skills to manage own workload to meet deadlines.
Good communication skills (oral and written) in order to deal with queries received via telephone, email and face to face, and to ensure responses and updates are both clear and relevant.
Ownership and initiative.
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Transitions Supervsior employer: Sterling Williams LTD
Contact Detail:
Sterling Williams LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Transitions Supervsior
✨Tip Number 1
Familiarize yourself with the Pershing NEXUS system, as it's mentioned as an advantage in the job description. If you have access to training materials or online resources, take the time to learn how it works and its functionalities.
✨Tip Number 2
Highlight your experience in managing transitions and asset transfers during networking events or informational interviews. Building relationships with professionals in the investment management field can provide valuable insights and potential referrals.
✨Tip Number 3
Stay updated on industry trends related to asset transfer processes and regulations. This knowledge will not only help you in interviews but also demonstrate your commitment to continuous improvement and professional development.
✨Tip Number 4
Prepare to discuss specific examples of how you've improved processes or resolved issues in previous roles. Being able to articulate your problem-solving skills and leadership experience will set you apart from other candidates.
We think you need these skills to ace Transitions Supervsior
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in transitions administration and management. Emphasize your knowledge of asset transfer processes and any specific systems like Pershing NEXUS, Altus, or Origo.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Discuss how your background aligns with the responsibilities outlined in the job description, particularly your ability to manage teams and improve processes.
Showcase Your Communication Skills: Since the role requires good communication skills, provide examples in your application that demonstrate your ability to handle queries effectively and maintain relationships with clients and colleagues.
Highlight Continuous Improvement Initiatives: Mention any past experiences where you contributed to process improvements or enhanced service levels. This will show your commitment to quality and efficiency, which is crucial for the Transitions Supervisor role.
How to prepare for a job interview at Sterling Williams LTD
✨Show Your Knowledge of Asset Transfer Processes
Make sure to highlight your understanding of the asset transfer process, including unit trusts and cash movements. Be prepared to discuss specific examples from your past experience that demonstrate your expertise in this area.
✨Demonstrate Leadership Skills
Since the role involves mentoring and developing team members, be ready to share examples of how you've successfully led a team in the past. Discuss any challenges you faced and how you overcame them to achieve team objectives.
✨Emphasize Attention to Detail
Given the importance of accuracy in transitions administration, provide examples that showcase your attention to detail. Discuss how you ensure thoroughness in your work and how it has positively impacted your previous roles.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills, especially regarding escalations and operational issues. Prepare scenarios where you had to act promptly and professionally to resolve conflicts or issues in a timely manner.
