Operations Administrator in London

Operations Analyst

London/Hybrid

Permanent

Salary circa £35,000

Sterling Williams are working alongside a great Investment management company who are seeking a permanent member of staff to join their operations team, this role would be perfect for someone with 1-3 years exposure within finacial services.

Purpose

· The role acts as a support function for all areas of Asset Servicing and Cash Management.

· Day to day cover of BAU processes and procedures.

· Maintain accurate security static data, pricing and exchange rate information.

· Support end-to-end corporate actions and income processing activities.

· Conduct Cash Management processes, including client payments, internal cash administration and ISA administration.

· Support accurate tax administration and reporting within the Tax Team.

· Act as a key operational contact for internal stakeholders and third-party service providers.

· Contribute to operational excellence, risk reduction and process improvement initiatives.

Responsibilities

As part of the rotational role, responsibilities will include:

· Provide oversight support for security set up and maintenance. Preservation of counterparties, holiday calendars, security types and trading-related static data.

· Maintain daily market prices and exchange rates, including forwards, and complete manual pricing or price checking where required.

· Manage static data queries and coordinate ad hoc data clean-ups to preserve data integrity.

· Disseminate corporate action information to the relevant business areas and manage corporate action instructions.

· Ensure client and fund accounts are updated accurately with entitlements and income outcomes.

· Support CGT, book cost and income-related operational tasks and queries.

· Maintain tax procedures and controls, working with internal teams and providers where required.

· Administer daily banking, internal cash, SIPP cash and ISA administration activities.

· Ensure daily, weekly and monthly controls are completed and appropriately evidenced.

· Provide clear updates to internal and external clients and resolve enquiries in line with service expectations.

· Support business projects, testing and operational components of new or changed products and services.

· Keep abreast of relevant market, product, industry and regulatory developments impacting operational processes.

Stakeholder Management & Continuous Improvement

· Build strong relationships with investment teams, dealing desks, custodians, auditors and service providers.

· Support business projects and change initiatives.

· Identify procedural improvements and operational efficiencies.

· Maintain procedure documents and ensure adherence to controls.

· Provide management information and operational reporting as required.

Skills & Experience

· Strong attention to detail and accuracy.

· Ability to interpret and summarise large quantities of information.

· Advanced/intermediate Excel skills.

· Strong communication and organisational skills.

· Ability to manage competing priorities and meet deadlines.

· Demonstrated initiative, ownership and problem-solving capability.

Knowledge

· Knowledge of equities, bonds, funds, ETFs and fixed income instruments.

· Knowledge of tax-wrappers such as ISA, OSB and SIPP.