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- Tasks: Assist customers with insurance needs via phone, no cold calling involved.
- Company: Join Sterling Insurance, a growing company recognised for flexible working arrangements.
- Benefits: Enjoy flexible hours, remote work options, and performance bonuses up to £300 monthly.
- Other info: Full training provided, with opportunities for quick promotion within 24 months.
- Why this job: Achieve a better work-life balance while developing your career in a supportive environment.
- Qualifications: Previous motor insurance experience preferred; strong communication skills and a friendly personality required.
The predicted salary is between 18400 - 21000 £ per year.
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Sterling Insurance has been growing steadily every year since 1989 and is now seeking candidates who are looking for a better balance between work and personal life.
Are you interested in working from home on a full-time basis?
Would you prefer a shorter working week to help achieve a healthier work-life balance?
Would you like the chance to earn additional income when needed?
If this sounds like the kind of opportunity you have been searching for, please continue reading.
Sterling Insurance is currently recruiting individuals to join our expanding Sales Team. This team supports the continued growth in new business that we have seen over the past year. In this role, you will assist customers with their insurance needs, primarily through telephone communication. You will handle incoming calls from clients, and there is no cold calling involved.
You will be joining a company that is part of the Adrian Flux Group, which received recognition for its market-leading flexible working arrangements at the United Kingdom Culture Awards in 2023.
Five Reasons To Consider Applying For This Role
- Flexible working hours. After completing training, you can manage your own schedule, working either 30 or 35 hours per week, with no weekend shifts required.
- Starting salary ranges from £23K to 25K, depending on experience.
- Paid overtime is available after training. You can earn £15 per hour, and up to £18.75 for hours worked beyond your weekly schedule. Just five extra hours per week could add over £4,000 to your annual income.
- Career development opportunities. You can increase your basic salary through our annual grading system, which offers up to £28,500 P.A.
- Performance bonuses. Staff who meet all key performance indicators and targets can earn up to £300 per month.
Career progression is encouraged.We promote only from within, and with the right attitude and effort, advancement into management roles can happen quickly. Our current record for promotion to management is 24 months.
Requirements
Previous experience in motor insurance is preferred. You should have strong communication skills, be confident, resilient, and possess a friendly and helpful personality. Basic computer skills are also necessary.
Role Overview
Your main responsibilities will involve speaking with customers, understanding their needs, providing quotes for private motor and commercial van insurance, and securing NB polices. You will also take payments, handle online quotes, and follow up with customers who have requested call-backs.
Full training will be provided, including product knowledge, system usage, insurance underwriting, and sales techniques. A confident and friendly telephone manner is essential.
Daily Responsibilities May Include
- Handling a minimum of thirty calls per day.
- Working collaboratively with your team and receiving support from your Team Manager.
- Meeting service level benchmarks set by your manager.
- Striving to improve call quality and maintaining compliance with industry regulations.
- Achieving personal and team targets.
- Learning and applying product knowledge to assess client needs accurately.
- Promoting additional products and benefits where appropriate.
- Staying organized and communicating effectively in a fast-paced environment.
- Making outbound calls to follow up on leads and sell NB policies.
- Providing excellent customer service, often being the first point of contact after the initial sale.
- Building professional relationships with team members.
Working Hours
Flexible working is available from Monday to Friday between 9 am 7 pm in the evening.
Let us know your preferred working pattern.
Saturday work is optional, with hours from 9am to 2pm in the afternoon.
Staff Benefits
- Part of the Adrian Flux Group
- Company pension scheme
- Holiday allowance varies with your working pattern, with up to twenty-five days of paid holiday plus bank holidays available
- Ability to choose your own working schedule
- Remote working options
- Transparent monthly bonus system
- Comprehensive training provided
- Excellent opportunities for promotion
- Regular competitions held daily, weekly, and monthly
If this sounds like the right opportunity for your lifestyle and career goals, please apply now. If you have any questions, feel free to contact us.
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Insurance Sales Specialist employer: Sterling Site Access Solutions
Contact Detail:
Sterling Site Access Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Insurance Sales Specialist
✨Tip Number 1
Familiarise yourself with the insurance industry, particularly motor insurance. Understanding common terms and practices will help you engage confidently with potential clients during interviews.
✨Tip Number 2
Practice your telephone communication skills. Since this role involves handling calls, being articulate and friendly over the phone is crucial. Consider role-playing with a friend to simulate customer interactions.
✨Tip Number 3
Research Sterling Insurance and its parent company, Adrian Flux Group. Knowing their values, culture, and recent achievements can help you tailor your responses in interviews and show your genuine interest in the company.
✨Tip Number 4
Prepare examples of how you've met targets or provided excellent customer service in previous roles. Highlighting your achievements can demonstrate your suitability for the sales aspect of the position.
We think you need these skills to ace Insurance Sales Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in insurance sales, particularly any roles involving customer communication. Emphasise skills like strong communication, resilience, and a friendly personality, as these are key for the Insurance Sales Specialist role.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention why you’re interested in working from home and how the flexible hours align with your work-life balance goals. Use specific examples from your past experiences to demonstrate your suitability.
Highlight Relevant Skills: Focus on skills that are directly related to the job description, such as handling customer inquiries, providing quotes, and achieving sales targets. Mention any previous experience in motor insurance and your ability to work in a fast-paced environment.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial in a customer-facing role like this one.
How to prepare for a job interview at Sterling Site Access Solutions
✨Know Your Insurance Basics
Familiarise yourself with the fundamentals of motor insurance and commercial van policies. Understanding key terms and concepts will help you answer questions confidently and demonstrate your knowledge during the interview.
✨Showcase Your Communication Skills
Since the role involves handling customer calls, practice articulating your thoughts clearly and concisely. Be prepared to discuss how you've effectively communicated with clients in the past, highlighting your friendly and helpful personality.
✨Demonstrate Resilience and Confidence
The interviewers will be looking for candidates who can handle challenges with a positive attitude. Share examples of how you've overcome obstacles in previous roles, showcasing your resilience and ability to maintain a confident demeanour under pressure.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, training processes, and career progression opportunities. This shows your genuine interest in the role and helps you assess if the company aligns with your career goals.