At a Glance
- Tasks: Join our Automotive team as a Freight Forwarder, managing international goods movement.
- Company: Be part of a dynamic company dedicated to exceptional client support in logistics.
- Benefits: Enjoy a fast-paced environment with opportunities for training and development.
- Why this job: Make an impact by ensuring timely deliveries and building strong client relationships.
- Qualifications: 2 years of freight forwarding experience and strong communication skills required.
- Other info: Opportunity to work with a global network and develop your career in logistics.
The predicted salary is between 24000 - 42000 £ per year.
Our client is seeking a Freight Forwarder to join our dedicated Automotive team. If you thrive in a fast-paced, dynamic environment then we want to hear from you. You will be at the forefront of our mission to provide exceptional support to our clients and will play a pivotal role in orchestrating the movement of goods across international waters, ensuring they reach their destinations safely, efficiently, and on time. Your attention to detail, strong communication skills, and ability to adapt to ever-changing situations will make you an essential part of our team.
Key Responsibilities
- Develop and build relationships to ensure a high level of customer service is provided to clients.
- Freight is moved to customer specifications, on time with all the necessary customs and legal documentation and a record is kept of all daily events and interactive reports.
- Arrange haulage with shipping line/hauliers.
- All freight is invoiced and checked prior to dispatch.
- Ensure pre-alert documents are on hand as required.
- Requests and queries are resolved and actioned quickly and efficiently.
- Communication with overseas agents, customers and suppliers is clear, precise and effective to ensure that the freight is moved as per customer requirements.
- Use customer ERP and SAP systems as and when required.
- Accurate & timely reporting to department manager.
- Ensure all documentation is correct.
- Take ownership of own training and development so as to continuously improve and develop, including training new starters where required.
What we’re looking for
- A minimum of 2 years’ experience in freight forwarding including working for an independent.
- Export experience involving shipments to global destinations and working with clear operating procedures.
- Familiarity with the use of all forms of haulage, sea, road, rail and air for ADR and IMDG shipments.
- Experience of managing client/customer relations with strong verbal and written communication.
- The ability to grow repeat business and develop new opportunities.
- International experience and exposure plus the ability to work with a global network of agents, suppliers, shipping lines, hauliers, and rail and air lines in other countries.
Freight Forwarder employer: Sterling Recruitment Solutions
Contact Detail:
Sterling Recruitment Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Freight Forwarder
✨Tip Number 1
Familiarise yourself with the latest trends and regulations in freight forwarding, especially those related to the automotive industry. This knowledge will not only help you stand out during interviews but also demonstrate your commitment to staying updated in a fast-paced environment.
✨Tip Number 2
Network with professionals in the freight forwarding and logistics sectors. Attend industry events or join relevant online forums to connect with others who can provide insights or even refer you to opportunities within their companies.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed client relationships and resolved issues in previous roles. Highlighting your problem-solving skills and ability to adapt will resonate well with potential employers.
✨Tip Number 4
Showcase your experience with ERP and SAP systems during conversations. Being able to demonstrate your proficiency with these tools will give you an edge, as they are crucial for managing logistics and documentation effectively.
We think you need these skills to ace Freight Forwarder
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in freight forwarding, especially any roles that involved international shipments and customer relations. Use keywords from the job description to demonstrate your fit for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the logistics industry and your ability to thrive in fast-paced environments. Mention specific examples of how you've successfully managed client relationships and handled complex shipping processes.
Highlight Communication Skills: Since strong communication is key for this role, emphasise your verbal and written communication skills in both your CV and cover letter. Provide examples of how you've effectively communicated with clients, suppliers, and overseas agents.
Showcase Problem-Solving Abilities: In your application, include instances where you've resolved issues quickly and efficiently in previous roles. This will demonstrate your ability to adapt to changing situations, which is crucial for a Freight Forwarder.
How to prepare for a job interview at Sterling Recruitment Solutions
✨Showcase Your Experience
Be prepared to discuss your previous experience in freight forwarding, especially any roles where you managed international shipments. Highlight specific examples that demonstrate your ability to handle customs documentation and client relations.
✨Demonstrate Communication Skills
Since strong communication is key in this role, practice articulating your thoughts clearly. Be ready to explain how you've effectively communicated with clients, suppliers, and overseas agents in past positions.
✨Familiarise Yourself with Relevant Systems
Brush up on your knowledge of ERP and SAP systems, as these are crucial for the role. If you have experience with these systems, be sure to mention it during the interview.
✨Emphasise Adaptability
The job requires adapting to fast-paced changes. Prepare examples of situations where you successfully adapted to unexpected challenges or changes in client requirements, showcasing your problem-solving skills.