Documentation Operative

The role

To work within a department, based at our Birmingham HQ on the Birmingham Business Park (near the NEC and Birmingham International Railway Station):

• Using internal systems to create documentation that will enable freight to be moved to customer specifications, on time, with all necessary customs and legal documentation, including:
• Raise customs documentation to ensure the freight can move from country to country.
• Collate all documents and distribute them to customers and carriers, as required.
• Prepare, process, and check invoices.

What we are looking for

• Good verbal and written communication skills to provide a professional image to customers and suppliers.
• The capacity to work in a high-pressure environment while remaining calm.
• The ability to liaise with a global network of agents, suppliers, shipping lines, and hauliers.
• The skill to prioritize a large number of tasks to ensure accuracy and deliver results with great attention to detail and a high sense of urgency.
• A positive attitude and good problem-solving skills.
• The drive to succeed and contribute to the business.

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