Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Create and manage essential documentation for freight movement and customs.
- Company: Join a dynamic team at our Birmingham HQ, close to transport links.
- Benefits: Enjoy a supportive work environment with opportunities for growth and development.
- Why this job: Be part of a fast-paced industry, making a real impact on global trade.
- Qualifications: Strong communication skills and attention to detail are essential; no prior experience required.
- Other info: Ideal for those who thrive under pressure and love problem-solving.
The predicted salary is between 28800 - 43200 £ per year.
The role involves working within a department, based at our Birmingham HQ on the Birmingham Business Park (near the NEC and Birmingham International Railway Station):
- Using internal systems to create documentation that will enable freight to be moved to customer specifications, on time, with all necessary customs and legal documentation, including:
- Raising customs documentation to ensure the freight can move from country to country.
- Collating all documents and distributing them to customers and carriers, as required.
- Preparing, processing, and checking invoices.
What we are looking for:
- Good verbal and written communication skills to provide a professional image to customers and suppliers.
- The capacity to work in a high-pressure environment while remaining calm.
- The ability to liaise with a global network of agents, suppliers, shipping lines, and hauliers.
- The skill to prioritize a large number of tasks to ensure accuracy and deliver results with great attention to detail and a high sense of urgency.
- A positive attitude and good problem-solving skills.
- The drive to succeed and contribute to the business.
Documentation Operative employer: Sterling Recruitment Solutions
Contact Detail:
Sterling Recruitment Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Documentation Operative
✨Tip Number 1
Familiarise yourself with customs documentation and freight processes. Understanding the terminology and requirements will not only boost your confidence but also demonstrate your commitment to the role during any discussions.
✨Tip Number 2
Practice your communication skills, especially in a professional context. Being able to articulate your thoughts clearly and effectively will be crucial when liaising with customers and suppliers.
✨Tip Number 3
Showcase your ability to work under pressure by preparing examples from past experiences where you successfully managed multiple tasks. This will highlight your capability to thrive in a fast-paced environment.
✨Tip Number 4
Research StudySmarter and our operations. Understanding our company culture and values will help you align your responses during any interviews, making you a more attractive candidate.
We think you need these skills to ace Documentation Operative
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the role of a Documentation Operative. Emphasise your communication skills, attention to detail, and ability to work under pressure.
Craft a Strong Cover Letter: Write a cover letter that showcases your understanding of the role and the company. Mention specific examples of how you've successfully managed documentation or worked in high-pressure environments in the past.
Highlight Relevant Skills: In your application, clearly outline your skills related to customs documentation, invoicing, and liaising with various stakeholders. Use bullet points for clarity and impact.
Proofread Your Application: Before submitting, thoroughly proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Sterling Recruitment Solutions
✨Showcase Your Communication Skills
Since the role requires good verbal and written communication, be prepared to demonstrate these skills during the interview. You might be asked to explain complex processes or provide examples of how you've effectively communicated with clients or colleagues in the past.
✨Demonstrate Your Ability to Work Under Pressure
The job involves working in a high-pressure environment, so be ready to discuss situations where you've successfully managed stress. Share specific examples that highlight your calmness and efficiency when faced with tight deadlines or challenging tasks.
✨Highlight Your Attention to Detail
Accuracy is crucial in this role, especially when dealing with customs documentation and invoices. Prepare to talk about how you ensure precision in your work, perhaps by sharing methods you use to double-check your documents or manage multiple tasks without errors.
✨Exhibit Problem-Solving Skills
A positive attitude and good problem-solving skills are essential for this position. Think of instances where you've encountered challenges and how you resolved them. Be ready to discuss your thought process and the steps you took to find effective solutions.
