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- Tasks: Manage service charge budgets and oversee property maintenance while addressing resident queries.
- Company: Join a dynamic team focused on property management and community wellbeing.
- Benefits: Enjoy mileage reimbursement for travel and a supportive work environment.
- Why this job: Make a real impact in the community while developing valuable skills in property management.
- Qualifications: Familiarity with leasehold management and strong organisational skills are essential.
- Other info: A valid UK driving licence is required for site visits.
The predicted salary is between 36000 - 60000 £ per year.
Key Responsibilities:
- Creating service charge budgets.
- Provide administrative support, i.e. dealing with reactive enquiries from all inboxes, answering phone calls and directing to the correct places and people.
- Occasional travel to site to conduct site inspections.
- Oversee the maintenance and upkeep of communal areas, ensuring compliance with health and safety regulations.
- Arrange and manage repairs and maintenance works with approved contractors both reactively and proactively in line with the service agreements.
- Ensure costs are controlled and expenditure is approved in line with the service charge budgets.
- Act as the primary contact for leaseholders, residents and freeholders addressing queries promptly and professionally.
- Address complaints and disputes, escalating issues where necessary.
- Maintain accurate records of inspections, works and correspondence.
- Ensure properties comply with all relevant regulations, including fire safety, health and safety and lease terms.
- Monitor performance of current service providers and negotiate competitive pricing where applicable.
Skills/Knowledge:
- Familiarity with leasehold management, service charge budgets and relevant UK property legislation.
- Strong organisational skills and multitasking abilities.
- Excellent communication and interpersonal skills.
- Proficient in Microsoft Office.
- Ability to handle conflict resolution professionally.
Additional Information:
- Travel: a valid UK driving licence and access to a vehicle will be required for site visits. Mileage expenses will be reimbursed where applicable.
Block Manager employer: Sterling Recruitment Solutions
Contact Detail:
Sterling Recruitment Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Block Manager
✨Tip Number 1
Familiarise yourself with UK property legislation and leasehold management. Understanding the legal framework will not only boost your confidence but also demonstrate your commitment to the role during interviews.
✨Tip Number 2
Brush up on your organisational and multitasking skills. Consider using tools or apps that can help you manage tasks efficiently, as this will be crucial in handling the various responsibilities of a Block Manager.
✨Tip Number 3
Practice your communication skills, especially in conflict resolution. Role-playing scenarios with friends or family can help you prepare for addressing complaints and disputes effectively.
✨Tip Number 4
If possible, gain some experience in site inspections or property maintenance. This hands-on knowledge will give you an edge when discussing your qualifications and understanding of the role during interviews.
We think you need these skills to ace Block Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in property management, particularly in leasehold management and service charge budgets. Use specific examples that demonstrate your organisational skills and ability to handle multiple tasks.
Craft a Strong Cover Letter: In your cover letter, address the key responsibilities mentioned in the job description. Explain how your previous experiences align with these responsibilities, especially your communication skills and conflict resolution abilities.
Showcase Relevant Skills: Emphasise your familiarity with UK property legislation and your proficiency in Microsoft Office. Mention any specific software or tools you have used in previous roles that relate to property management.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Block Manager role.
How to prepare for a job interview at Sterling Recruitment Solutions
✨Know Your Budgets
Familiarise yourself with service charge budgets and how they are created. Be prepared to discuss your experience in managing budgets and controlling costs, as this is a key responsibility of the Block Manager role.
✨Demonstrate Communication Skills
Since you'll be the primary contact for leaseholders and residents, showcase your excellent communication and interpersonal skills. Prepare examples of how you've effectively handled queries or complaints in the past.
✨Showcase Organisational Skills
Highlight your strong organisational skills and ability to multitask. Discuss specific instances where you successfully managed multiple projects or tasks simultaneously, especially in a property management context.
✨Understand Compliance Regulations
Brush up on relevant UK property legislation, health and safety regulations, and fire safety compliance. Be ready to explain how you ensure properties meet these standards and how you've dealt with compliance issues in previous roles.
