At a Glance
- Tasks: Manage short-term rentals, optimise listings, and ensure guest satisfaction.
- Company: Dynamic lettings agency in Birmingham with a focus on innovation.
- Benefits: Competitive salary, flexible hours, and a vibrant work environment.
- Other info: Exciting growth opportunities in a thriving industry.
- Why this job: Join a fast-paced team and make a real impact in the property market.
- Qualifications: 1-2 years of short-term rental management experience and tech-savvy skills.
We are recruiting on behalf of a dynamic, fast-growing independent lettings agency based in the heart of Birmingham. Known for their forward-thinking approach, they have rapidly expanded their portfolio into the high-yield short-term rental and Serviced Accommodation (SA) market. They pride themselves on delivering a 5-star guest experience and a seamless, hands-off service for their landlords. Due to exciting growth, they are looking for an experienced, high-energy Property Manager who thrives in the fast-paced world of short-term lets (Airbnb, Booking.com, etc.).
The Role: Unlike traditional long-term AST management, this role is fast, fluid, and focused on maximising occupancy and guest satisfaction. You will be the operational heartbeat of the short-term portfolio.
Key Responsibilities:
- Listing & Channel Management: Optimising property listings across Airbnb, Booking.com, and other platforms to maximise revenue and occupancy.
- Guest & Client Relations: Handling guest inquiries, check-in logistics, and reviews, while maintaining strong, transparent relationships with property owners.
- Operations & Logistics: Coordinating changeovers, professional cleaning schedules, and laundry services to ensure quick turnarounds and immaculate standards.
- Maintenance Coordination: Reacting swiftly to maintenance issues, dispatching contractors, and ensuring minimal disruption to staying guests.
- Compliance & Standards: Ensuring all properties meet strict health and safety regulations, insurance requirements, and local compliance.
About You:
To succeed in this role, you must understand the unique nuances of short-term property management. Traditional AST experience is welcome, but short-stay experience is the real game-changer here.
- Experience: Minimum 1–2 years managing short-term lets, holiday rentals, or Serviced Accommodation (essential).
- Tech-Savvy: Familiarity with Channel Managers (e.g. Guesty, Hostaway) and platforms like Airbnb and Booking.com.
- Problem Solver: A "cool under pressure" attitude. Guests lose keys and boilers break at inconvenient times—you need to be a natural troubleshooter.
- Local Knowledge: A strong understanding of the Birmingham geography and property market.
- Driver’s License: A full UK driving license and access to your own vehicle for occasional site visits.
If this looks like the right role for you and you have the necessary STL experience, please submit your application straight away.
Property Manager - STL in Birmingham employer: Sterling Recruitment Solutions
Join a vibrant and rapidly expanding lettings agency in the heart of Birmingham, where innovation meets exceptional service. As a Property Manager, you'll thrive in a dynamic work culture that prioritises guest satisfaction and operational excellence, with ample opportunities for professional growth in the booming short-term rental market. Enjoy the unique advantage of working in a supportive team environment that values your expertise and fosters a passion for delivering 5-star experiences.
Contact Details:
Sterling Recruitment Solutions Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Property Manager - STL in Birmingham
✨Get Involved in Local Property Events
Dive into local property expos and networking events! Real estate thrives on connections, so attending these events helps us meet potential employers and industry leaders, plus it's a chance to show off your enthusiasm for the field.
✨Connect with Local Agents on Social Media
Follow and engage with local real estate agents and firms on platforms like Instagram and LinkedIn. Sharing their posts and commenting with your insights can put you on their radar and might even lead to job opportunities at companies like Sterling Recruitment Solutions.
✨Don’t Underestimate the Power of Cold Outreach
Got your eye on a specific company like Sterling Recruitment Solutions? Don't hesitate to send a direct message or an email expressing your interest. Personalise your approach, maybe mentioning a recent listing or project of theirs, and it could set you apart from other candidates.
✨Utilise Property Management Platforms
Check out property management platforms and job boards tailored for the real estate sector. They often have exclusive listings, especially for full-time roles. Don't forget to visit Sterling Recruitment Solutions's careers page directly; we love seeing passionate candidates applying through our website!
We think you need these skills to ace Property Manager - STL in Birmingham
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!
Tailor Your Documents for the Job:Every application should feel personal. When applying for the Property Manager - STL role at Sterling Recruitment Solutions, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at Sterling Recruitment Solutions
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where Sterling Recruitment Solutions operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to Sterling Recruitment Solutions. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at Sterling Recruitment Solutions.
