At a Glance
- Tasks: Manage residential properties and ensure top-notch service for residents and clients.
- Company: Dynamic property management firm based in Birmingham.
- Benefits: Competitive salary, full-time role, and opportunities for professional growth.
- Other info: Exciting career path with a focus on compliance and customer satisfaction.
- Why this job: Join a team where your skills can shine and make a real difference.
- Qualifications: Experience in block management and strong communication skills required.
The predicted salary is between 35000 - 40000 £ per year.
Do you have the following skills, experience and drive to succeed in this role? Find out below.
Location: Birmingham
Job Type: Full-time, Permanent
Salary: £35,000 - £40,000 per annum
About the Role
We are seeking an experienced Block Manager to oversee a portfolio of residential properties. The ideal candidate will be responsible for providing comprehensive property management services, ensuring compliance with relevant legal and regulatory standards, and delivering excellent customer service to leaseholders, residents, and client directors.
Key Responsibilities
- Portfolio & Operational Management
- Serve as the primary point of contact for leaseholders, residents, clients, and contractors.
- Conduct regular site visits and property inspections to ensure buildings are maintained to high standards.
- Oversee day-to-day repairs, reactive maintenance, and major works projects in line with statutory requirements.
- Manage contractor performance, reviewing service-level agreements and scope of works.
- Financial & Budgetary Control
- Prepare, review, and manage annual service charge budgets for properties within the portfolio.
- Monitor expenditure against budgets, approving invoices and managing reserve funds.
- Coordinate end-of-year service charge accounts alongside external accountants.
- Compliance & Health & Safety
- Ensure all properties comply with current health, safety, and fire safety regulations.
- Risk assessment implementation and tracking of recommendations (FRA, Water Hygiene, Asbestos, etc.).
- Oversee Section 20 consultation processes for major works and long-term agreements.
Requirements & Qualifications
- Experience: Proven track record in residential block management / leasehold property management.
- Professional Qualifications: IRPM (Institute of Residential Property Management) qualification or RICS accreditation is strongly preferred.
- Legal & Regulatory Knowledge: Strong understanding of Landlord & Tenant Acts, Commonhold & Leasehold Reform Act, Section 20 procedures, and Fire Safety regulations.
- Communication Skills: Excellent written and verbal communication skills, with experience managing client expectations and leading AGMs/EGM meetings.
- Technical Proficiency: Experience using property management software systems.
- Licence: Full UK driving licence and access to a vehicle for site visits.
If you have the relevant experience and this looks like the perfect role for you, please submit your CV straight away.
Block Manager employer: Sterling Recruitment Solutions Ltd Careers
Join a dynamic and supportive team where your skills as a Roofer will be truly valued. With a focus on quality craftsmanship and customer satisfaction, our company offers competitive pay, a company vehicle, and ongoing training opportunities, all within a friendly work culture that prioritises employee well-being. Located in the East Midlands/South Yorkshire, you will have the chance to work on diverse projects while enjoying the benefits of being part of a reputable local business that genuinely cares for its team members.
Contact Details:
Sterling Recruitment Solutions Ltd Careers Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Block Manager
✨Get Involved in Local Property Events
Dive into local property expos and networking events! Real estate thrives on connections, so attending these events helps us meet potential employers and industry leaders, plus it's a chance to show off your enthusiasm for the field.
✨Connect with Local Agents on Social Media
Follow and engage with local real estate agents and firms on platforms like Instagram and LinkedIn. Sharing their posts and commenting with your insights can put you on their radar and might even lead to job opportunities at companies like Sterling Recruitment Solutions Ltd Careers.
✨Don’t Underestimate the Power of Cold Outreach
Got your eye on a specific company like Sterling Recruitment Solutions Ltd Careers? Don't hesitate to send a direct message or an email expressing your interest. Personalise your approach, maybe mentioning a recent listing or project of theirs, and it could set you apart from other candidates.
✨Utilise Property Management Platforms
Check out property management platforms and job boards tailored for the real estate sector. They often have exclusive listings, especially for full-time roles. Don't forget to visit Sterling Recruitment Solutions Ltd Careers's careers page directly; we love seeing passionate candidates applying through our website!
We think you need these skills to ace Block Manager
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!
Tailor Your Documents for the Job:Every application should feel personal. When applying for the Block Manager role at Sterling Recruitment Solutions Ltd Careers, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at Sterling Recruitment Solutions Ltd Careers
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where Sterling Recruitment Solutions Ltd Careers operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to Sterling Recruitment Solutions Ltd Careers. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at Sterling Recruitment Solutions Ltd Careers.
