Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage customer payments and ensure financial stability for our clients.
- Company: Global supplier of materials with a strong presence in Middlesbrough.
- Benefits: Competitive salary, supportive team environment, and opportunities for growth.
- Why this job: Join a dynamic team and play a key role in financial operations.
- Qualifications: Strong organisational skills and customer service experience required.
- Other info: Fast-paced environment with room for personal and professional development.
The predicted salary is between 28800 - 43200 £ per year.
Sterling Recruitment Services are excited to be recruiting for a Credit Controller working for a global supplier of Materials based in Middlesbrough. This role is pivotal in assisting with credit risk and ensuring the financial stability of our clients' operations.
Duties and Responsibilities:
- Contact customers whose payment is in default of agreed payment terms to obtain immediate payment of the full value, a committed payment date or valid reason for non-payment.
- Monitor all promises of payment to ensure receipt and follow-up promptly with further contact as necessary.
- Assist in the prompt and accurate selection, preparation and issue of 7-Day letters, escalating non-responding customers for next appropriate actions.
- Contact customers to resolve instances of payments received without remittance advices, ensuring any verbally communicated allocations are clearly noted and recorded for internal purposes.
- Remove barriers to non-payment by reacting promptly and efficiently to requests for additional information and documentation.
- Liaise with appropriate parties to ensure any customer complex billing requirements are understood and correctly acted upon.
- Where appropriate, contact customers ahead of payment due dates to ensure all relevant invoices and other information/paperwork has been received.
- Contribute to the smooth running of the department and team by ensuring any problems or issues are brought to the attention of the Team Supervisor and Manager and offering suggestions and ideas for improvement.
Key Skills / Attributes:
- Team player - able to work independently and with others to achieve common goals and targets.
- Highly organised and able to prioritise workloads within a very busy and fast-moving environment.
- Strong customer service skills.
- Strong negotiating skills; able to speak confidently to people at all levels.
- Persuasive; able to achieve results by influencing the actions of others.
- Ability to meet deadlines without compromising accuracy.
- Computer literate - good working knowledge of a variety of Microsoft products (Word, Excel, Outlook, Dynamics etc).
Credit Controller in Thornaby-on-Tees employer: Sterling Recruitment Services
Contact Detail:
Sterling Recruitment Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller in Thornaby-on-Tees
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance and credit control sectors. You never know who might have a lead on a job or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to credit control. Think about how you’d handle difficult customer situations or negotiate payment terms, and be ready to share your experiences.
✨Tip Number 3
Show off your skills! If you’ve got experience with Microsoft products or any specific software mentioned in the job description, make sure to highlight that during your conversations with potential employers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and you’re considered for the role. Plus, we love seeing familiar faces!
We think you need these skills to ace Credit Controller in Thornaby-on-Tees
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Credit Controller role. Highlight your experience in credit control, customer service, and any relevant skills that match the job description. We want to see how you can contribute to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific examples of how you've successfully managed credit risks or resolved payment issues in the past.
Showcase Your Skills: Don’t forget to showcase your strong negotiating skills and ability to work under pressure. We love candidates who can demonstrate their organisational skills and how they’ve prioritised workloads in busy environments.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get you on our radar quickly!
How to prepare for a job interview at Sterling Recruitment Services
✨Know Your Numbers
As a Credit Controller, you'll be dealing with financial data all the time. Brush up on your knowledge of credit control metrics and be ready to discuss how you've used them in past roles. This shows you understand the importance of financial stability and can contribute effectively.
✨Demonstrate Your Negotiation Skills
Prepare examples of how you've successfully negotiated payment terms or resolved disputes in the past. Be ready to role-play a scenario during the interview where you might need to persuade a customer to pay. This will highlight your strong negotiating skills and confidence.
✨Showcase Your Organisational Skills
In a fast-paced environment, being organised is key. Bring along a system or method you've used to manage your workload effectively. Discuss how you prioritise tasks and ensure deadlines are met without compromising accuracy. This will demonstrate your ability to thrive under pressure.
✨Be a Team Player
Credit Controllers often work closely with other departments. Share examples of how you've collaborated with teams in the past to resolve issues or improve processes. Highlighting your teamwork skills will show that you're not just focused on individual success but also on contributing to the overall team goals.
