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- Tasks: Manage customer payments and ensure financial stability for our clients.
- Company: Global supplier of materials with a strong presence in Middlesbrough.
- Benefits: Competitive salary, supportive team environment, and opportunities for growth.
- Why this job: Join a dynamic team and make a real impact on financial operations.
- Qualifications: Strong communication skills and ability to work in a fast-paced environment.
- Other info: Perfect for those who thrive in a busy, collaborative setting.
The predicted salary is between 30000 - 42000 £ per year.
Sterling Recruitment Services are excited to be recruiting for a Credit Controller working for a global supplier of Materials based in Middlesbrough. This role is pivotal in assisting with credit risk and ensuring the financial stability of our clients' operations.
Duties and Responsibilities:
- Contact customers whose payment is in default of agreed payment terms to obtain immediate payment of the full value, a committed payment date or valid reason for non-payment.
- Monitor all promises of payment to ensure receipt and follow-up promptly with further contact as necessary.
- Assist in the prompt and accurate selection, preparation and issue of 7-Day letters, escalating non-responding customers for next appropriate actions.
- Contact customers to resolve instances of payments received without remittance advices, ensuring any verbally communicated allocations are clearly noted and recorded for internal purposes.
- Remove barriers to non-payment by reacting promptly and efficiently to requests for additional information and documentation.
- Liaise with appropriate parties to ensure any customer complex billing requirements are understood and correctly acted upon.
- Where appropriate, contact customers ahead of payment due dates to ensure all relevant invoices and other information/paperwork has been received.
- Contribute to the smooth running of the department and team by ensuring any problems or issues are brought to the attention of the Team Supervisor and Manager and offering suggestions and ideas for improvement.
Key Skills / Attributes:
- Team player - able to work independently and with others to achieve common goals and targets.
- Highly organised and able to prioritise workloads within a very busy and fast-moving environment.
- Strong customer service skills.
- Strong negotiating skills; able to speak confidently to people at all levels.
- Persuasive; able to achieve results by influencing the actions of others.
- Ability to meet deadlines without compromising accuracy.
- Computer literate - good working knowledge of a variety of Microsoft products (Word, Excel, Outlook, Dynamics etc).
Credit Controller in England employer: Sterling Recruitment Services
Contact Detail:
Sterling Recruitment Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller in England
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance and credit control sectors. You never know who might have a lead on a job or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to credit control. Think about how you can showcase your strong customer service and negotiating skills – these are key for this role!
✨Tip Number 3
Don’t just wait for job alerts! Actively search for roles on our website and apply directly. This shows initiative and can set you apart from other candidates.
✨Tip Number 4
Follow up after interviews with a thank-you email. It’s a simple way to express your appreciation and keep yourself fresh in their minds. Plus, it shows you’re genuinely interested in the position!
We think you need these skills to ace Credit Controller in England
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Credit Controller role. Highlight your experience in credit control, customer service, and any relevant skills that match the job description. We want to see how you can contribute to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific examples of how you've successfully managed credit risks or resolved payment issues in the past.
Show Off Your Organisational Skills: Since this role requires strong organisational skills, make sure to mention any tools or methods you use to stay organised. We love seeing candidates who can juggle multiple tasks while keeping everything on track!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at StudySmarter!
How to prepare for a job interview at Sterling Recruitment Services
✨Know Your Numbers
As a Credit Controller, you'll be dealing with financial data all the time. Brush up on your understanding of credit risk and payment terms before the interview. Be ready to discuss how you've handled similar situations in the past, as this will show your potential employer that you know your stuff.
✨Show Off Your Customer Service Skills
This role requires strong customer service skills, so think of examples where you've successfully resolved customer issues or negotiated payments. Practise articulating these experiences clearly, as it will demonstrate your ability to handle difficult conversations with confidence.
✨Be Organised and Prioritise
The job description highlights the need for organisation and prioritisation. Prepare to discuss how you manage your workload in a busy environment. You might want to share specific tools or methods you use to stay organised, like task lists or software, to show you're proactive.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the company’s approach to credit control and how they handle complex billing requirements. This not only shows your interest in the role but also gives you insight into whether the company is the right fit for you.
