At a Glance
- Tasks: Coordinate customer service operations and ensure a top-notch shopping experience.
- Company: Join Sterling Marking Products Inc., a leader in retail customer service.
- Benefits: Enjoy health benefits including dental and healthcare plans.
- Other info: Full-time role with morning and day shifts available in London, ON.
- Why this job: Be part of a dynamic team and make a difference in customer satisfaction.
- Qualifications: 1-2 years of customer service experience and a relevant diploma required.
The predicted salary is between 40000 - 50000 £ per year.
Customer service coordinator - retail
Posted on July 31, 2026 by Employer details Sterling Marking Products Inc.
Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years.
Experience: 1 year to less than 2 years.
Employment terms options: Morning. Day.
Health benefits: Dental plan. Health care plan.
- Location London , ON N6H 5L5
- Work location On site
- Salary $ 40,500 YEAR annually / 40 hours per week
- Terms of employment Term or contract Full time
- Morning, Day
- Starts as soon as possible
- Benefits: Health benefits
- vacancies 1 vacancy
- Source Job Bank #3636099
- Languages
- English
Education
- College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
Experience
- 1 year to less than 2 years
- On site
Work must be completed at the physical location. There is no option to work remotely.
Benefits
- Dental plan
- Health care plan
Who can apply for this job?
You can apply if you are
- a Canadian citizen
- a permanent resident of Canada
- a temporary resident of Canada with a valid work permit
Do not apply if you are not authorized to work in Canada . The employer will not respond to your application.
- Advertised until
- 2026-08-21
Important notice
This job posting was posted directly by the employer on Job Bank.
The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.
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Customer service coordinator - retail employer: Sterling Marking Products Inc.
Sterling Marking Products Inc. is an exceptional employer located in London, ON, offering a supportive work culture that prioritises employee well-being and growth. With comprehensive health benefits including dental and healthcare plans, employees are encouraged to thrive both personally and professionally in a dynamic retail environment. The company values its team members and provides opportunities for meaningful engagement and development, making it an attractive place for those seeking rewarding employment.
Contact Details:
Sterling Marking Products Inc. Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Customer service coordinator - retail
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Sterling Marking Products Inc.. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Sterling Marking Products Inc. before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Customer service coordinator - retail
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Sterling Marking Products Inc.:Your cover letter is your chance to shine! Tell us why you want to work at Sterling Marking Products Inc. specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Sterling Marking Products Inc.!
How to prepare for a job interview at Sterling Marking Products Inc.
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
