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- Tasks: Coordinate relocation services for corporate clients, ensuring satisfaction and compliance.
- Company: Join Sterling Lexicon, a top global mobility services provider with a diverse international team.
- Benefits: Enjoy hybrid or remote work, intensive onboarding, and development opportunities in a modern environment.
- Why this job: Be part of a dynamic team, enhance your communication skills, and make a real impact on clients' relocations.
- Qualifications: Experience in relocation management, excellent communication, multitasking abilities, and fluency in French and English required.
- Other info: Flat hierarchy and open communication foster a collaborative and agile workplace.
The predicted salary is between 28800 - 48000 £ per year.
Sterling Lexicon is a leading provider of global mobility services. We manage all facets of our clients' mobility programs, while focusing on providing flexible solutions for corporate and U.S. government organizations worldwide.
Your Role: The Relocation Consultant is responsible for driving the effective coordination and provision of relocation services to corporate clients. As a Relocation Specialist, you will work closely as part of a team with internal departments as well as corporate clients. You will ensure compliance and service excellence, coordinate all relevant services for multinational corporate clients, communicate with all involved parties, and control the performance of the international service network. The job is very varied and requires good communication and organizational skills. You will be part of our Switzerland team, based either from our Swiss or UK offices.
Your Responsibilities:
- Act as the main point of contact to clients, corporate accounts and internal stakeholders regarding relocation services and needs.
- Manage cases from initiation to completion including needs assessment, client briefings, preparation and coordination of services and supply chain support to ensure complete satisfaction from assignee, family and client by exceeding their service expectations.
- Ensure the provision of professional, timely and accurate advice and assistance to clients in counselling the Client’s corporate relocation policy including numerous relocation service offerings.
- Manage own caseload and assist colleagues where required, including complying with all associated administrative duties and updating our internal system.
- Collaborate effectively within the Company by providing support, where required, to all members of the organisation, advising on process improvements, cost savings, attend client meetings, etc.
Your Skills & Experience:
- Previous experience in relocation/assignment management is necessary.
- Customer focused approach and attitude – excellent communication skills.
- Ability to multitask and pay attention to detail – good organizational skills.
- Commercial and financial acumen.
- Fluent in French and English language; German, in addition, is an advantage.
- Strong IT and MS Office experience (Outlook, Word and Excel).
What we offer:
- Hybrid Work or Remote Work.
- Intensive onboarding program.
- International Team in a global environment.
- Development opportunities in an international cooperation.
- Flat hierarchy, open communication, agile and modern working environment.
The Company Sterling Lexicon is a leading global provider of relocation services, technology and knowledge. Our portfolio consists of operating lines in global relocation services, move programs & related services, and technology platforms that add value for our customers. Our employees operate from regional offices in Asia, Europe, North America to support the success of our clients and their relocating employees around the world.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Relocation Consultant employer: Sterling Lexicon
Contact Detail:
Sterling Lexicon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Relocation Consultant
✨Tip Number 1
Familiarise yourself with the relocation industry and the specific services offered by Sterling Lexicon. Understanding their unique approach to global mobility will help you speak confidently about how you can contribute to their team.
✨Tip Number 2
Network with current or former employees of Sterling Lexicon on platforms like LinkedIn. Engaging in conversations can provide you with insider knowledge about the company culture and expectations, which can be invaluable during interviews.
✨Tip Number 3
Brush up on your communication and organisational skills, as these are crucial for the Relocation Consultant role. Consider role-playing scenarios where you manage client expectations or coordinate services to enhance your confidence.
✨Tip Number 4
Demonstrate your customer-focused approach by preparing examples from your past experiences where you exceeded client expectations. This will showcase your ability to handle the diverse needs of corporate clients effectively.
We think you need these skills to ace Relocation Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in relocation or assignment management. Emphasise your customer-focused approach and excellent communication skills, as these are crucial for the role.
Craft a Compelling Cover Letter: In your cover letter, explain why you are interested in the Relocation Consultant position at Sterling Lexicon. Mention specific examples of how your skills and experience align with the responsibilities outlined in the job description.
Showcase Language Proficiency: Since fluency in French and English is required, be sure to mention your language skills prominently in your application. If you have any certifications or relevant experiences that demonstrate your proficiency, include those as well.
Highlight IT Skills: Given the importance of IT and MS Office experience for this role, make sure to detail your proficiency with Outlook, Word, and Excel. Provide examples of how you've used these tools effectively in previous roles.
How to prepare for a job interview at Sterling Lexicon
✨Showcase Your Communication Skills
As a Relocation Consultant, you'll need to demonstrate excellent communication skills. During the interview, make sure to articulate your thoughts clearly and listen actively. Use examples from your past experiences where effective communication led to successful outcomes.
✨Highlight Your Organisational Abilities
This role requires strong organisational skills. Be prepared to discuss how you manage multiple tasks and prioritise effectively. Share specific instances where your organisational skills helped you meet deadlines or improve processes.
✨Demonstrate Customer Focus
A customer-focused approach is crucial for this position. Prepare to discuss how you've gone above and beyond to meet client needs in previous roles. Highlight any feedback or results that showcase your commitment to customer satisfaction.
✨Familiarise Yourself with Relocation Policies
Understanding corporate relocation policies will give you an edge. Research common policies and be ready to discuss how you would advise clients on these matters. This shows your proactive approach and readiness to contribute from day one.
