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For Companies At a Glance
- Tasks: Provide relaxing beauty treatments and maintain a clean spa environment.
- Company: Join the award-winning Old Course Hotel, a top golfing destination in Scotland.
- Benefits: Enjoy free meals, gym access, discounts, and a competitive salary with commission.
- Why this job: Be part of a passionate team creating memorable experiences in a luxurious setting.
- Qualifications: Must be Level 3 NVQ qualified with a flair for customer service.
- Other info: Casual contract with opportunities for training and career progression.
About Us
At the heart of the world’s greatest golfing destination, the Old Course Hotel, Golf Resort & Spa is an AA 5 Red star, award-winning resort centred around active wellbeing and indulgent good times. Part of Kohler Company, the Old Course Hotel, Golf Resort & Spa is a privately owned resort, priding ourselves on delivering personalised guest experiences to create lasting memories.
Why Join Our Team?
With a reputation as an employer of choice, we are committed to ensuring our associates are our number one priority. St Andrews is the home of golf and we are the home of great guest service. People are our passion and we believe each associate plays a vital role in providing memorable memories to our guests. We are a forward-thinking employer committed to the Hoteliers Charter and developing our people, which is why we employ based on personality. We believe all skills can be taught! Throughout your career with us, you’ll have access to a wide range of different training opportunities providing routes to progress from within, allowing you to reach your full potential whilst supported by our committed leadership team. We love celebrating our associate’s success and do so through our employee reward recognition schemes which encompass our ‘HOME’ ethos including Associate of the Month.
Whilst working for one of the most iconic hotels in Scotland, you will be rewarded with a competitive salary, company pension scheme, free onsite car parking, meals whilst on duty, 24/7 access to our employee assistance programme and FREE fitness access. Our benefits don’t end there, in your spare time, we also offer free access to The Duke’s golf course and superb discounts in our restaurants, shops, spa and room rates. Giving you the opportunity to enjoy the many luxuries Old Course Hotel has to offer and experience the 5* service for yourself.
A career at Old Course Hotel, what’s not to love?
About the Role
Our award-winning Kohler Waters Spa is the only one outside the US and creates relaxing and rejuvenating experiences for all of our guests and members. Led by our Kohler Waters Spa Operations Manager, we are looking for Spa Therapists to join our friendly and enthusiastic team in our 5 Bubble Spa.
Your responsibilities will include:
- Carry out beauty treatments to the required standards ensuring the specific treatment time is adhered to.
- Responsible for maintaining the day-to-day cleanliness and hygiene of all treatment rooms in accordance with Health and Safety legislation.
- To ensure all equipment is fully operational and clean and report any defects to our Spa Operations Manager at any time of the day.
- To ensure all equipment and utensils are appropriately sterilized.
- Liaising with our Spa Operations Manager and Spa Receptionist re scheduled treatments, changes and additions.
- Keep up to date with developments relating to product ranges and new treatments.
- Attending all relevant training courses.
- Assist guest in providing accurate information in a courteous manner, staying with guest throughout the treatment and promoting appropriate retail products or additional services.
- Providing excellent customer service to all guests, always displaying a high level.
- Sharing knowledge of all resort facilities, services and policies.
To be successful in this role you will have the following qualities and experience:
- Level 3 NVQ qualified Therapist with a passion for exceptional customer service.
- Ideally you will have experience within a similar role.
- Having strong attention to detail, the ability to work well as an individual and as part of a team and a can-do attitude are all essential for this role.
Hours: Casual Contract
Remuneration: £12.83 per hour + commission on treatments and retail sales
Benefits:
- Free meals and drinks in our complimentary staff canteen.
- Discounts across the resort including in our restaurants, room rates, pro shop and golf course.
- Wider group discounts within Kohler group.
- Free access to our on-site gym and spa facility.
- Free access to our The Dukes Championship Golf Course.
- 24/7 access to the Employee Assistance Programme.
The Old Course Hotel, Golf Resort and Spa is an equal opportunities employer. We aim to ensure that no job applicant, employee, or worker is discriminated against on the grounds of protected characteristics.
Spa Therapist - (req67065) employer: Sterling Kohler
Contact Detail:
Sterling Kohler Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Spa Therapist - (req67065)
✨Tip Number 1
Familiarise yourself with the Kohler Waters Spa brand and its unique offerings. Understanding their specific treatments and products will help you engage in meaningful conversations during your interview, showcasing your genuine interest in the role.
✨Tip Number 2
Highlight your customer service skills and experiences in previous roles. Since the Old Course Hotel prides itself on exceptional guest experiences, demonstrating your ability to provide outstanding service will set you apart from other candidates.
✨Tip Number 3
Network with current or former employees of the Old Course Hotel. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach and show that you’re a great fit for their team.
✨Tip Number 4
Prepare to discuss your passion for wellness and beauty treatments. The role requires a genuine enthusiasm for the industry, so be ready to share your experiences and what drives your commitment to providing excellent spa services.
We think you need these skills to ace Spa Therapist - (req67065)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and qualifications required for the Spa Therapist position. Tailor your application to highlight relevant experience and skills that align with these requirements.
Craft a Personalised Cover Letter: Write a cover letter that reflects your passion for customer service and your experience in beauty treatments. Mention why you want to work at the Old Course Hotel and how you can contribute to their commitment to exceptional guest experiences.
Highlight Relevant Qualifications: Ensure your CV prominently features your Level 3 NVQ qualification and any relevant experience in similar roles. Include specific examples of how you've provided excellent customer service and maintained hygiene standards in previous positions.
Proofread Your Application: Before submitting, thoroughly proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a role in a high-end spa environment.
How to prepare for a job interview at Sterling Kohler
✨Showcase Your Passion for Customer Service
As a Spa Therapist, your ability to provide exceptional customer service is crucial. Be prepared to share examples of how you've gone above and beyond for clients in previous roles, demonstrating your commitment to creating memorable experiences.
✨Know the Treatments and Products
Familiarise yourself with the treatments offered at Kohler Waters Spa and any specific products they use. Being knowledgeable about these will not only impress your interviewers but also show your enthusiasm for the role and the spa's offerings.
✨Emphasise Teamwork and Communication Skills
The role requires working closely with other team members. Highlight your ability to collaborate effectively and communicate clearly, especially when liaising with the Spa Operations Manager and Receptionist regarding treatments.
✨Demonstrate Attention to Detail
Attention to detail is essential in maintaining hygiene and cleanliness standards. Prepare to discuss how you ensure that treatment rooms are kept to high standards and how you handle equipment maintenance and sterilisation.
