At a Glance
- Tasks: Deliver exceptional service and create memorable experiences for our guests.
- Company: Join the iconic Old Course Hotel, a leader in hospitality.
- Benefits: Enjoy free meals, fitness access, and exclusive discounts across the resort.
- Why this job: Be part of a passionate team and grow your career in a supportive environment.
- Qualifications: Previous server experience and a positive attitude are essential.
- Other info: Flexible hours with opportunities for full-time or seasonal work.
The predicted salary is between 22000 - 30000 £ per year.
Why Join Our Team? With a reputation as an employer of choice, we are committed to ensuring our associates are our number one priority. St Andrews is the home of golf and we are the home of great guest service. People are our passion and we believe each associate plays a vital role in providing memorable memories to our guests. We are a forward-thinking employer committed to the Hoteliers Charter and developing our people, which is why we employ based on personality. We believe all skills can be taught! Throughout your career with us, you’ll have access to a wide range of different training opportunities providing routes to progress from within, allowing you to reach your full potential whilst supported by our committed leadership team. We love celebrating our associate’s success and do so through our employee reward recognition schemes which encompass our ‘HOME’ ethos including Associate of the Month.
Whilst working for one of the most iconic hotels in Scotland, you will be rewarded with a competitive salary, company pension scheme, free onsite car parking, meals whilst on duty, 24/7 access to our employee assistance programme and FREE fitness access. Our benefits don’t end there, in your spare time, we also offer superb discounts in our restaurants, shops, spa and room rates. Giving you the opportunity to enjoy the many luxuries Old Course Hotel has to offer and experience the 5* service for yourself. A career at Old Course Hotel, what’s not to love? *All benefits subject to availability.
About the Role: Our award-winning Food and Beverage team are at the hub of our business, we have multiple exciting opportunities across our various outlets following our major refurbishment of the 4th Floor, where these outlets are situated. We are looking for senior servers to join our Road Hole Restaurant, Breakfast team and Road Hole Bar on both permanent full time and fixed term / seasonal basis.
Responsibilities:
- Take and deliver accurate orders while ensuring prompt and professional service.
- Attending to any guest queries and enquiries in a caring and helpful manner, and with a commitment to dealing with their issues in a positive way.
- Maintain the highest standards of service; restaurant setup and presentation throughout the outlet.
- Interacting with our guests, always warm, professional, helpful and doing everything you can to exceed their expectations; playing your part in making their stay with us memorable in every way.
Qualifications:
- Previous server and customer service experience.
- Great communication skills and an enthusiastic approach; you're well organised and punctual.
- Keen eye for detail, an organised approach and willingness to exceed guest expectation.
- You want to be the best and work with the best – learning from the experts in our team and sharing your knowledge with us.
- A positive “can do” attitude to solving problems in a professional and courteous manner.
Hours: Permanent Full Time, Fixed Term 1st April to 11th October 2026
Salary: £27,385.26; Subject to increase in March 2026
Why you’ll Love Working With Us:
- Dine On Us – Enjoy free meals and refreshments every day in our complimentary staff canteen, including hot meals, salad bar, tea, coffee & soft drinks.
- Exclusive Resort Perks – Treat yourself to generous discounts across the resort from award winning restaurants, luxury room stays and in our Pro Shop (St Andrews only PGA approved pro shop).
- Kohler Group Benefits – Unlock even more savings with our wider discounts across the Kohler family.
- Wellness, Your Way – Enjoy free access to our on-site Kohler Waters Fitness Centre, featuring a fully equipped gym, 20-metre pool, sauna and hot tub. Relax, recharge, repeat.
- Plan Your Future – We’ll help you get access to the right information through complimentary mortgage consultations.
- Cycle2Work – Stay active and save money with our Cycle2Work programme, good for you and the planet.
- Perkbox – Enjoy exclusive discounts, rewards and monthly treats all in one easy app.
- Get Rewarded - Earn fantastic rewards on our Global Recognition Platform and introduce great talent to our team through our generous Refer a Friend scheme.
- 24/7 Wellbeing Support – Our Employee Assistance Programme is available around the clock, offering confidential guidance whenever you need it.
The Old Course Hotel is an equal opportunities employer. We aim to ensure that no job applicant, employee, or worker is discriminated against on the grounds of protected characteristics.
Senior Server - (req70644) employer: Sterling Kohler
Contact Detail:
Sterling Kohler Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Server - (req70644)
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website to see what they're all about. This will help you connect with them during your chat and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when it’s your turn to shine in front of the hiring team.
✨Tip Number 3
Dress to impress! Make sure you look the part for your interview. A smart outfit can boost your confidence and show that you take the opportunity seriously. Remember, first impressions count!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your appreciation and keeping you fresh in their minds. Plus, it’s a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Senior Server - (req70644)
Some tips for your application 🫡
Show Your Personality: We want to see the real you! When writing your application, let your personality shine through. Remember, we hire based on personality, so don’t be afraid to show us what makes you unique.
Tailor Your Application: Make sure to customise your application for the Senior Server role. Highlight your previous experience in customer service and how it aligns with our commitment to providing memorable guest experiences.
Be Professional Yet Warm: In your written application, strike a balance between professionalism and warmth. We love candidates who can communicate effectively while also being friendly and approachable, just like we expect from our team!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re keen on joining our fantastic team at the Old Course Hotel.
How to prepare for a job interview at Sterling Kohler
✨Know the Company Culture
Before your interview, take some time to research the Old Course Hotel and its values. Understanding their commitment to guest service and employee development will help you align your answers with what they’re looking for. Show that you’re not just interested in the job, but also in being part of their passionate team.
✨Showcase Your Customer Service Skills
As a senior server, your ability to provide excellent customer service is crucial. Prepare examples from your past experiences where you went above and beyond for guests. Highlight your communication skills and how you handle queries or complaints positively, as this will resonate well with the interviewers.
✨Demonstrate a Positive Attitude
The Old Course Hotel values a 'can do' attitude. During the interview, maintain a positive demeanour and express your enthusiasm for the role. Share instances where your positivity helped solve problems or improve guest experiences, showing that you embody the spirit they seek in their associates.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about training opportunities, team dynamics, or how success is celebrated within the hotel. This shows your genuine interest in growing with the company and helps you gauge if it’s the right fit for you.