At a Glance
- Tasks: Join our opening team to deliver exceptional service and create memorable guest experiences.
- Company: Exciting new outlet at the prestigious Old Course Hotel.
- Benefits: Free meals, exclusive discounts, wellness support, and career growth opportunities.
- Other info: Dynamic environment with a focus on teamwork and customer loyalty.
- Why this job: Be part of a vibrant team shaping a welcoming coffee culture from day one.
- Qualifications: Previous server experience, great communication skills, and a positive attitude.
The predicted salary is between 28343 - 28343 £ per year.
About the Role
With the exciting launch of our newest outlet at the Old Course Hotel, we are looking for experienced servers to join our team to offer a welcoming neighbourhood coffee experience built on great coffee, genuine connections and outstanding service. This is a unique opportunity for you to be a part of the opening team, helping to shape the culture, service style and guest experience from day one. In this role you will support your team to deliver warm, attentive and efficient service ensuring every guest feels genuinely welcomed, whether stopping by for a quick takeaway or spending time enjoying the space. This is a hands‑on, energetic role that values teamwork and attention to uphold our commitment to excellent coffee, and even better service to build strong customer loyalty and ensure Herbs becomes a much‑loved addition to the Old Course Hotel experience.
Responsibilities
- Take and deliver accurate orders while ensuring prompt and professional service.
- Attend to any guest queries and enquiries in a caring and helpful manner, and with a commitment to dealing with their issues in a positive way.
- Maintain the highest standards of service; restaurant setup and presentation throughout the outlet.
- Interact with our guests, always warm, professional, helpful and do everything you can to exceed their expectations; play your part in making their stay with us memorable in every way.
Qualifications
- Previous server and customer service experience.
- Good communication skills with a focus on great customer service.
- Good knowledge about food and safety laws and best practices.
- Ability to work under pressure whilst maintaining a positive attitude.
- Takes pride in personal appearance and hygiene, great grooming.
- Self‑motivated and able to use own initiative.
- A positive “can do” attitude to solving problems in a professional and courteous manner.
- Keen eye for detail, an organised approach and willingness to exceed guest expectations.
- You want to be the best and work with the best – learning from the experts in our team and sharing your knowledge with us.
Hours
Permanent Full Time
Salary
£28,343.75 per annum + tronc
Benefits
- Dine On Us – Enjoy free meals and refreshments every day in our complimentary staff canteen, including hot meals, salad bar, tea, coffee & soft drinks.
- Exclusive Resort Perks – Treat yourself to generous discounts across the resort from award winning restaurants, luxury room stays and in our Pro Shop (St Andrews only PGA approved pro shop).
- Kohler Group Benefits – Unlock even more savings with our wider discounts across the Kohler family.
- Wellness, Your Way – Enjoy free access to our on‑site Kohler Waters Fitness Centre, featuring a fully equipped gym, 20‑metre pool, sauna and hot tub. Relax, recharge, repeat.
- Plan Your Future – We’ll help you get access to the right information through complimentary mortgage consultations.
- Cycle2Work – Stay active and save money with our Cycle2Work programme, good for you and the planet.
- Perkbox – Enjoy exclusive discounts, rewards and monthly treats all in one easy app.
- Get Rewarded – Earn fantastic rewards on our Global Recognition Platform and introduce great talent to our team through our generous Refer a Friend scheme.
- 24/7 Wellbeing Support – Our Employee Assistance Programme is available around the clock, offering confidential guidance whenever you need it.
We aim to ensure that no job applicant, employee, or worker is discriminated against on the grounds of protected characteristics.
Senior Server, Herbs - (req71991) employer: Sterling Kohler
Join the vibrant team at Herbs, located within the prestigious Old Course Hotel, where you will play a pivotal role in creating a welcoming coffee experience from the ground up. With a strong emphasis on teamwork, exceptional service, and personal growth, we offer a range of benefits including free meals, wellness facilities, and exclusive discounts, ensuring that our employees thrive both personally and professionally. Be part of a culture that values genuine connections and outstanding service, making every day rewarding and meaningful.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Server, Herbs - (req71991)
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see how they interact with customers and what values they promote. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Think of scenarios you might face as a server and how you'd handle them. Being able to demonstrate your problem-solving abilities and positive attitude during the interview can really set you apart from other candidates.
✨Tip Number 3
Dress to impress! Since this role values personal appearance and hygiene, make sure you look sharp for your interview. A neat and professional appearance shows that you take pride in yourself and are ready to represent the brand well.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position. Plus, it keeps you on their radar as they make their decision. And remember, apply through our website for the best chance!
We think you need these skills to ace Senior Server, Herbs - (req71991)
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see who you are beyond your experience. A warm and friendly tone can really make your application stand out.
Tailor Your Experience:Make sure to highlight your previous server and customer service experience in a way that relates directly to the role. We love seeing how your skills can contribute to creating a welcoming neighbourhood coffee experience!
Be Detail-Oriented:Pay attention to the details in your application. Just like we value a keen eye for detail in our service, we appreciate it in your written application too. Double-check for any typos or errors before hitting send!
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensure it reaches the right people!
How to prepare for a job interview at Sterling Kohler
✨Know Your Coffee
Make sure you brush up on your coffee knowledge before the interview. Being able to discuss different types of coffee, brewing methods, and what makes a great cup will show that you're passionate about the role and ready to contribute to the team's success.
✨Showcase Your Customer Service Skills
Prepare examples from your previous experience where you went above and beyond for a customer. This role is all about creating genuine connections, so demonstrating your ability to handle guest queries with warmth and professionalism will set you apart.
✨Dress to Impress
Since personal appearance and hygiene are important in this role, make sure you dress smartly for the interview. A polished look not only reflects your attention to detail but also shows that you take pride in your work and understand the importance of first impressions.
✨Be Ready to Discuss Teamwork
This position values teamwork, so be prepared to talk about how you've successfully worked in a team environment. Share specific instances where you collaborated with others to achieve a common goal, highlighting your positive attitude and willingness to support your colleagues.
